Last Friday, I went to Valley Arts Dental for my first visit as a new patient. Overall, I had a…read moregreat experience - from scheduling over the phone, completing patient forms via their practice platform, to the actual x-rays and cleaning in the chair. The WO office is on Valley Street. There's a private parking lot in the back of the building. The person who checked me in was friendly and welcoming. I liked the seats in the waiting room and the big windows facing Valley that let in natural light. The exam room similarly had large windows. The dental chair faced the windows, so you have a nice view (to distract yourself) to look at. Alternatively, there was also a TV screen playing video of Jamaica, which was relaxing. I was mentally walking the beach during my teeth cleaning. I was really nervous going in (like a little terrified), but fortunately all my worrying was for nothing. Brenda handled all my x-rays and performed my cleaning. She assuaged any and all fears I had. Brenda is the BEST! and Dr. Klausner was great - he explained my teeth/gum situation to me so that I understood, was super knowledgeable, answered questions or concerns I had, and from what I sensed enjoys his job (I think that makes a difference in quality of care and treatment). So far, it's been 5-Stars with Valley Arts Dental and I feel more comfortable to continue with their office.

What a top notch dentist!! The office is very clean and very organized. The entire staff is…read more professional. I waited 5 mins before being called in. I had X-rays done and a thorough cleaning. Everyone is very informative and friendly! I found my new dentist..!

The staff was friendly but there was a 90 min wait for my appointment that was not properly…read morecommunicated. I came in at 4:30 and waited until 6pm only to still have other patients in front of me. She said to wait 30 more minutes to be "seen as soon as tomorrow". Never coming back.... Absolutely ridiculous.

From the owner: We accept Care Credit as well as offer In-house financing.read more

I confess.... I'm a grown ass woman approaching 45 and I have a fear of dentists. I've probably…read moreseen a dentist twice in my adult life and it's finally caught up to me. The staff was great and Dr Harper had the best bed side manner....actually giving me a hug when I started crying cause my anxiety kicked in!!! I was literally in and out of his office with a diagnosis of TMJ. Got my mold done to have a night guard made and now I'm back home .

1/29/21 I made my first visit to Dr. Harper today, and I'm…read moreasking myself, where have you been all my life? I was taken aback by his warmth, friendliness and professionalism. I've never before felt such ease at a dental establishment. I will certainly recommend him to anyone that needs a good dentist. Thank you Dr. Harper for a very pleasant visit. V. Watson

I started going to this Dental office about a year ago based on the referral of a friend. Small…read morespace but very up to date equipment. The staff is extremely knowledgeable and friendly and to add very honest!! They let you know exactly what needs to be done! I'm a brusher and flosser but knew I needed to get some cleaning done properly. They work with you on the financial aspect because we all know dental work is not cheap. What brought a smile to my face the first time I went there was the greeting from one of the staff members " Would you like anything to drink? Coffee, tea, green tea, water, apple juice?" Absolutely Love It!! I'm still a patient here and will continue to be for a long time

I'm looking into a different office. Receptionist are highly unprofesssional and they will create…read moreappointments on your behalf even when it has not been approved or discussed with you. I had an appointment scheduled for September 30th , this office then scheduled me for a teeth whitening for today at 3:30 (Was never discussed with me and now they will not answer their phone)

Had been going here since I moved to the area because it was assigned to me by my dental insurance…read moreand it was conveniently located. the dentist is a nice guy but you really don't feel like he's cleaning anything; he gently brushes your teeth but doesn't scrape and you hardly feel like you've had a cleaning. But what really set me off is that I went in yesterday for my checkup. I had an appointment scheduled two weeks ago but they called me that day to ask if I could reschedule, and I said sure, even though I'd already taken time off work for it. I arrived yesterday and checked in. After sitting in the waiting room for 52 (FIFTY-TWO!!!!!) minutes after my appointment time, they finally called me up to the window to tell me that they no longer accept my insurance. I pointed out that it's the same insurance as I used last time, and they said that's when they discovered it: six months ago when they tried to bill my insurance and got declined. Yet at no point in that six months did they reach out to tell me. Not six months ago when they first found out. Not two weeks ago when they rescheduled me. And not even at any point in the FIFTY-TWO MINUTES they made me sit in the waiting room waiting for my appointment. The receptionist gave one of the least sincere apologies I've ever heard, and I'm pretty sure the dentist was standing within earshot but didn't bother to apologize or anything. Glad to be gone from this place now!

Dr. Kannell knows her stuff. She's the right amount of conservative but prudent in how she…read moreevaluates your teeth and how they progress over time. Dr. Kannell is clearly experienced in the way she makes her suggestions - and always gives the background on why it's important. In the 8 years I've seen her she had to do 1 small filling and a few other minor items. All went well with great results.

She is a new dentist for me and I'm glad to have found her. My front teeth were chipping badly and…read moreshe bonded them for me. They look so much better now. And she kept asking me all the way through was I comfortable with the procedure. She listens to what you're experiencing with your teeth and proceeds from there. Very nice dentist and great staff also.

I visited this office for a dental cleaning and left feeling very disappointed. The dental…read morehygienist did not use quality tools; for instance, she didn't use a powered dental scaler with water to effectively remove calculus, plaque, and tartar from my teeth, which is a service I usually receive at other places. Instead, she used a soft brush, and that was it--she didn't even floss my teeth. I eventually went elsewhere for a proper cleaning. This office doesn't appear on Google Reviews, only on Yelp. However, I noticed that the main dentist has good reviews at other practices on Google. It seems that this office is quite misleading and unprofessional.

This place is a quack!! Materials are nasty, rusty and dirty. They took my x rays seeing that I had…read morecavities and other issues, they did not mention anything about them. He literally half way cleaned my teeth and let me leave. He also pulled my sister teeth, cut her gums, left half her tooth inside her gums, for her to notice after she went home. He gave her a sob story saying he's sorry but how did you not see half of her tooth still there. My mom also seen him as well, when she went to go spit her mouth wash out there was blood from another patient still in the sink

I get very nervous going to the dentist, but Dr. Shah is always gentle and explains what she is…read moredoing. She also presents me with options for procedures (when possible.). Shakinah, the hygienist, was also patient and friendly during my cleaning. (Even that used to be stressful for me, before I started coming to their practice.) The front office is terrific coordinating with my insurance and they offer Saturday hours.

first time visiting this office, and I loved the experience! I am very nervous about the dentist,…read more and this office helped me with my nerves. Tina was excellent with my teeth cleaning, and walked me through the process. Dr. Shah was very informative and helpful for next steps with my teeth. i Would recommend this place!

The entire staff exudes a high level of professionalism accompanied with a warm welcoming ambience…read more. Everyone is extremely patient and considerate at all times. I enter and exit feeling valued and appreciated. I'm grateful and honored to receive service at platinum dental .

I live in Florida and was visiting NJ when I got a toothache. I asked a friend where to go and she…read morerecommended Dr Sunny at Platinum Dental Group. I was very pleased.. They got me in right away and the staff was very attentive. Dr Sunny was wonderful.. So gentle and friendly. I wish I lived closed so I could have him as my regular dentist..