Valley Arts Dental is truly exceptional! From the moment I walked in, the entire team made me feel…read morewelcomed, comfortable, and taken care of. The office is clean, organized, and runs so smoothly--you can tell they really value their patients' time. My care was thorough, gentle, and incredibly informative. The dentist took the time to explain everything in a way I could understand, showed me my X-rays, and walked me through each step of my visit. I've never felt more confident or educated about my dental health. The hygienist was amazing as well--very detailed, patient, and made the experience relaxing. Everyone here is warm, professional, and truly passionate about what they do. I left feeling like my smile was in the best hands possible. I highly recommend Valley Arts Dental to anyone looking for quality care, honesty, and an exceptional office experience!

I have been a customer here for decades. My husband and kids have been customers for years as well…read more I have never had a no-show or owed them knowingly. However, there is always an issue with Valley Arts and I'm just sick of it at this point. They've recommended unnecessary procedures, disorganized billing that left me with an unexpected balance, and cancelled appointments that could not be rescheduled for months. And now the've cancelled my appointment because I was unable to confirm. I couldn't confirm because I have been busy at work. And they indicated in a reminder text that a no show would result in a fee. So why cancel the appointment? They are financially oriented and they don't care about patients. The lady at the front desk is NEVER nice. She has been seeing me for years and today she didn't even greet me when I arrived- Just looked at me. When I gave my kid's name she didn't acknowledge that the appointment was cancelled until the other lady at the front desk asked for more patient info. She always smiles while being shady. I need to be associated with a practice that cares about the patient and their families. Not one that doesn't know their decades long patients or how to treat them

The staff was friendly but there was a 90 min wait for my appointment that was not properly…read morecommunicated. I came in at 4:30 and waited until 6pm only to still have other patients in front of me. She said to wait 30 more minutes to be "seen as soon as tomorrow". Never coming back.... Absolutely ridiculous.

From the owner: We accept Care Credit as well as offer In-house financing.read more

The staff is partially nice but that's about it. This office doesn't respect people's time. Booking…read morean appointment makes no sense here. If you want to wait over an hour + after your scheduled appointment, then this is the perfect dental office for you. Additionally, compared to my other dental offices, I would rank this the lowest in terms of cleanings.

If I could leave zero stars I would. this has been the absolute worst experience - my insurance was…read morenot processed for my Invisalign I went 4 months without trays, they've lost my invisalign trays. They girls at the front desk seem very confused and always rude. Do not. Do not go here.

I'm looking into a different office. Receptionist are highly unprofesssional and they will create…read moreappointments on your behalf even when it has not been approved or discussed with you. I had an appointment scheduled for September 30th , this office then scheduled me for a teeth whitening for today at 3:30 (Was never discussed with me and now they will not answer their phone)

This place has ruined my life. Every crown they put in your mouth will fail. Now I have to find…read morethousands of dollars to pay for implants. I cannot eat. Please do not let them do a root canal on you. I'm warning you.

Had been going here since I moved to the area because it was assigned to me by my dental insurance…read moreand it was conveniently located. the dentist is a nice guy but you really don't feel like he's cleaning anything; he gently brushes your teeth but doesn't scrape and you hardly feel like you've had a cleaning. But what really set me off is that I went in yesterday for my checkup. I had an appointment scheduled two weeks ago but they called me that day to ask if I could reschedule, and I said sure, even though I'd already taken time off work for it. I arrived yesterday and checked in. After sitting in the waiting room for 52 (FIFTY-TWO!!!!!) minutes after my appointment time, they finally called me up to the window to tell me that they no longer accept my insurance. I pointed out that it's the same insurance as I used last time, and they said that's when they discovered it: six months ago when they tried to bill my insurance and got declined. Yet at no point in that six months did they reach out to tell me. Not six months ago when they first found out. Not two weeks ago when they rescheduled me. And not even at any point in the FIFTY-TWO MINUTES they made me sit in the waiting room waiting for my appointment. The receptionist gave one of the least sincere apologies I've ever heard, and I'm pretty sure the dentist was standing within earshot but didn't bother to apologize or anything. Glad to be gone from this place now!

Dr. Kannell knows her stuff. She's the right amount of conservative but prudent in how she…read moreevaluates your teeth and how they progress over time. Dr. Kannell is clearly experienced in the way she makes her suggestions - and always gives the background on why it's important. In the 8 years I've seen her she had to do 1 small filling and a few other minor items. All went well with great results.

She is a new dentist for me and I'm glad to have found her. My front teeth were chipping badly and…read moreshe bonded them for me. They look so much better now. And she kept asking me all the way through was I comfortable with the procedure. She listens to what you're experiencing with your teeth and proceeds from there. Very nice dentist and great staff also.

I visited this office for a dental cleaning and left feeling very disappointed. The dental…read morehygienist did not use quality tools; for instance, she didn't use a powered dental scaler with water to effectively remove calculus, plaque, and tartar from my teeth, which is a service I usually receive at other places. Instead, she used a soft brush, and that was it--she didn't even floss my teeth. I eventually went elsewhere for a proper cleaning. This office doesn't appear on Google Reviews, only on Yelp. However, I noticed that the main dentist has good reviews at other practices on Google. It seems that this office is quite misleading and unprofessional.

Unprofessional. Dental technician rough. Do not get personal. Do not show her your phone because…read moreshe will show receptionists upfront your phone and pictures. The dentist is VERY SARCASTIC. OK. I will not ever, EVER go there again.

first time visiting this office, and I loved the experience! I am very nervous about the dentist,…read more and this office helped me with my nerves. Tina was excellent with my teeth cleaning, and walked me through the process. Dr. Shah was very informative and helpful for next steps with my teeth. i Would recommend this place!

I get very nervous going to the dentist, but Dr. Shah is always gentle and explains what she is…read moredoing. She also presents me with options for procedures (when possible.). Shakinah, the hygienist, was also patient and friendly during my cleaning. (Even that used to be stressful for me, before I started coming to their practice.) The front office is terrific coordinating with my insurance and they offer Saturday hours.

The entire staff exudes a high level of professionalism accompanied with a warm welcoming ambience…read more. Everyone is extremely patient and considerate at all times. I enter and exit feeling valued and appreciated. I'm grateful and honored to receive service at platinum dental .

I live in Florida and was visiting NJ when I got a toothache. I asked a friend where to go and she…read morerecommended Dr Sunny at Platinum Dental Group. I was very pleased.. They got me in right away and the staff was very attentive. Dr Sunny was wonderful.. So gentle and friendly. I wish I lived closed so I could have him as my regular dentist..