In terms of the shop itself it has a nice open layout with phones separated clearly by contract and pay as you go. The staff are helpful and sometimes know about the phones but they often rely to much on what the description of the phone reads and add no further knowledge which i cannot already see. With regard to the phones, although orange are seen as expensive their new animal packages encourage topping up to get bonuses like free texts. This is only avaliable on pay as you go when you top up but is a good offer in my opinion. Also i have never experienced any problems with orange at all ever ! read more