I recently bought an iMac 27" computer with 16 RAM. I don't know why I bought so little RAM, but…read morehaving recognized my mistake, I decided to purchase an additional 16. I started by going to the Apple Store in Geneva, but because I purchased my computer in the States, they couldn't help me. They sent me instead to ART Computer. I'm so glad they did. From the minute I walked in the door, an ART employee greeted me and asked if he could help. I stated my need, as well as my concern about installing the RAM myself, but your guy -- Edgar Rincon -- was so incredibly helpful and friendly. He showed me, on an iMac model in the store, how to install the extra RAM. He answered several other questions I had, then got me the item I was seeking, rang up my purchase, and had me on my way in no time! When I got home, I followed Edgar's instructions exactly and had the RAM installed in less than five minutes. I wish more businesses in the Geneva / Pays-de-Gex area provided customer service and a pleasant experience like the kind I had today in your store. Thank you! And thank you for having outstanding staff like Edgar.

Call and reserved a spot to have a battery replaced on my iPhone. Told them the model the day…read moreprior. Showed up and gave them my phone. Waited 2 hours returned and they didn't even have the battery in stock. Won't come back.

Chai spoke French and English (as well as I do), immediately understood the problem and was…read moreincredibly knowledgeable and patient explaining the answers and options

All Apple stores are more or less the same but with varying abilities of staff. Geneva is no…read moreexception, all be it that sometimes I feel the staff, which changes every month it seems, sometimes have less knowledge that I do. Anyway, as Apple is mega-popular in Switzerland, certain times of the day this place can be a zoo. If you need technical help, book by phone and expect to wait 15 to 30 minutes longer than your reserved time-slot before you get your appointment.

Fnac - a shop for those who like CD's, TV's, Video Games, Anime, DVD's, Cameras, Books, Gadgets,…read morePhones..... to be honest, anything to do with Technology with the odd Book and Concert Ticket thrown in. Yes Fnac is the Swiss equivalent of Best Buy in the US and boy, it sure does a good job. Any time I've had to make a big technical purchase (Tv, Laptop.... batteries) I've always gone to Fnac. They are helpful, friendly and will get you the right product and not try to screw you over either. If you are a non french speaker, most of the staff also speak english... but come on, the only way to learn is to try ;)

NEVER hire salt as your internet care providers. They are trying to charge me for months when I did…read morenot use their services. They are trying to STEAl from their customers. They do not keep their word when it comes to customer services and are not a reliable company. I definitely do not recommend them and advise you to hire any other company. We have been fighting with them for months about canceling our plan and have seen little changes done. DO NOT USE SALT!!!