My recent experiences with the paint department have been mediocre at best. They are extremely slow…read moreand obviously under staffed. I recently called-in my paint order and still had to wait 45 minutes at the counter to get service on a Friday , just to pick up my paint. To add insult to injury, I spoke up in frustration as a number of people came in after me and were served while I was still waiting. I was basically okay to wait until this happened. My suggestion is for you folks to is use a ticketing system similar to what grocery store deli's use. it's extremely simple...or, the paint department counter person could simply ask "who is next?" Leaving your customer to self-manage when they get service is always bad business.

Neither Nashua Wallpaper & Paint, their distributor or the manufacturer of the flooring product…read morewish to take responsibility for the floors installed in our new construction home that were clearly not milled in any quality fashion. They also were not installed per manufacturer guidelines in regard to climate control. Yet, somehow what we have is 'normal' though it isn't. We specifically asked when selecting our flooring product what quality we could expect from the manufacturer and if it was worth it to spend more on a more boutique manufacturer but were assured by NWP that the manufacturer was fine and they had no quality issues. Of course, since we constantly felt like we were a burden to the associate helping us at the time maybe they just didn't feel like dealing with us and instead wanted to rush us out. Either way, run far and run fast.

Never again wasting my time at Home Depot or Lowe's for blinds when this local small-business…read moreresource is available. Expert advice, personalized service and just great people!

Perry, the owner of the shop is amazing! He offers great personal service and is driven to be sure…read moreyour purchase and the process is the best it can be. You rarely find such attentive service these days. It was a joy to work with him and his installer, Craig and installation was quick and easy. In the shop, Perry takes time to show you all the options, giving advice for use along the way. He has working samples in his shop of nearly all the Hunter Douglas. You can't go wrong with this shop! He's the best.

Very Friendly and Knowledgeable Staff. However, very limited store hours and always seem to be…read moreclosed when you need them.

Great crew, super helpful, family business. Willing to go the extra mile to assist. They have…read moretreated me very nicely. I shop often for my company, so we deal with them almost on a daily basis.

Excellent service from the bottom to the top of the organization. Very impressive with a recent…read moreproject.

We ordered two custom Vanity Tops for our bathroom. The Stone was expertly cut and polished…read more Rumford also mounted the sink in the vanity top. We were pleased with the timeliness of the fabrication and the quality of the stone. We would use them again.

Family Rentals provided rental furniture for my dad's room at his Assisted Living Facility. I can…read morehonestly say it was the easiest part of the moving-in process. Courteous, knowledgeable, helpful, and super prompt. The prices are great too. We ended up purchasing the furniture. They also promptly and with no guilting, helped fix the bed post which broke when it was improperly moved by staff. I can't praise them enough!!! One headache averted. Just the fact that a human answers the phone and can deal with you is a miracle. Thank you Family Rentals.

My wife and I are doing a gut rehab and bump-out of our kitchen. We are installing quartzite…read morecountertops and backsplashes. We have visited more than 10 stone yards/showrooms all around Boston. Our experience with Boston Granite Exchange (BGE) has been exceptional. Unlike many other showrooms, BGE staff escorted us to the showroom to see stones. Without pushing their personal preferences, they helped us to select the quartzite that was right for our kitchen, our house, and our taste. They were always there to answer questions and they made it very easy to hold slabs for 7 days. BGE in Haverhill probably has the largest selection of natural stone - and certainly quartzite - in the Boston area. West Bridgewater is smaller but has most of the same stones. We were very impressed with Tricia in West Bridgewater and Dave in Haverhill and they were both knowledgeable, patient, and helpful. I would highly, highly recommend Boston Granite Exchange - they are the best of the best in Boston. Thanks Dave and Tricia! PS Don't let their name fool you - they do more than just granite and have a full selection of natural stone including marble, granite, and quartzite. They often have different lots of the same stone so you can select the veining that works best for you. And they also offer quartz as well.

The only part of my kitchen reno that was a dream experience. Superior customer service from…read moreRebecca; a true talent and kind professional who has spoiled me for the elevated level of customer service she provides. Selection is amazing, enormous, and easy to navigate. Just a first class, top tier company in every way. Dave at the front desk sets the tone for a superior experience beyond the welcome. Tip: Ask for Rebecca-you deserve the best they have in ALL things! Happy hunting!

Do not assume that the pricing on their Website is current I was charged 50% more than the website…read morestated price. when I pointed that out to the manger he would not lower the fee to the website price and he was not at all concerned that he that the website was in error. Five days have gone by and there has been no correction to the website.

The 12" capacity Brush Bandit 150 chipper I was provided was poorly maintained. The ignition key…read moreneeded to be turned repeatedly before the engine would turn over once. The tachometer was not functional. A trap door under the feed rollers was missing so a pile of debris was left under chipper at each location. The feed rollers had trouble grabbing brush, much of which had to be pushed through. One of the two latches to secure the in-feed table was missing. All in all, this has mirrored my past experiences. Other rental providers consistently offer a better-maintained, more functional machine.

I had Norfolk Kitchen and bath design and install a small Kitchenette in my home. My designer Soni…read moreHanjra was great. He kept me informed from start to finish. Jeff the contractor was great in dealing with all the workers. All the works electricians plumbers were great. Kept us informed in every aspect. I would definitely recommend this company for your kitchen needs. We love our new kitchen.

We recently renovated our kitchen and went to Norfolk Kitchen & Bath in Nashua. I'm so glad we did…read more We met John LeBlanc and he was amazing!! Extremely knowledgeable and I didn't feel rushed or any pressure. He answered all my questions and guided us through picking the cabinets and the design. My husband and I are extremely happy with the way it came out. We highly recommend John and Norfolk Kitchen & Bath.