Optuno was amazing! I am not techy at all. They were very patient, worked with me to get the website we wanted, very timely in their responses as well as turning the changes over quickly. It's very reasonably priced. After 28 years in business we finally have a website! read more

Having an exemplary software team at your disposal all month long is not cheap, but somehow, Optuno has figured it out, and for what you get, the service is a bargain. Not only do you get great technical service, you get it with a friendly and professional attitude that helps to make maintaining a website a pleasure instead of drudgery. A website is more important than ever to succeed in business in 2020 and beyond, if you choose Optuno, you will be glad you did! read more

Optuno - My site! (Orange Sun Labs) - Web Design Near Me - North Miami Beach, Florida

From the beginning, Optuno did there best to communicate with us and provide as much infomation about the process as possible. They worked with us to customize our website exactly how we wanted and were dedicated to getting us the perfect site. They were very responsive to emails and were able to communicate and explain things clearly throughout the process. The entire experience was great from the initial strategizing to going live. They were very thorough, really took the time to understand our business and they delivered exactly what they proposed in a timely manner. Highly recommend this outstanding company read more

From the get go, Optuno has been efficient, friendly and always willing to go the extra mile. Their support staff is great. I would recommend them to anyone who is looking to up thier game with a new site. 5 stars. Shantal read more

So I feel compelled to explain my hasty written review of Optuno after having a bad experience with this company in the past three weeks. Please keep in mind, there are always three sides to a story. This is only my side, and thankfully this whole experience was finalized amicably. I am the sole proprietor of a small & successful pet care business in Los Angeles, CA. I initially signed up with MoPro back in February 2018 to refurbish and update my website. They were very successful in the beginning, but towards the end,​ they became a complete disaster. (FYI - DON'T go to MoPro) Frustrated and fed up with MoPro, I signed up with Optuno in hopes to regain the professionalism, guidance, and help that once had​ with MoPro. When I spoke with the sales rep of Optuno, I was given the impression that they had west coast support and representation. Given the​ hours that I normally work, (Monday thru Saturday, 6 AM to 3 PM, and sometimes later) I was hopeful to have the opportunity to work with someone after 3pm, and occasionally weekends. The only, and sometimes rare, time that I have available. Sadly, that wasn't the case. I signed up with Optuno in December of 2018 and told them that I would not be able to communicate with them until January because of the demand of my work during the holiday season. Even though I knew we wouldn't get the opportunity to till then I went ahead and signed up and paid for that month in December ($134.10) because I was excited to work with a "better and more professional" organization. January 3rd, 2019 I received via email their first notification about my new and improved website, 1st draft. Wasn't completely impressed because I felt they only copied and pasted from my old website. Understandably, this was only a 1st draft. I knew we had a ton of work ahead of us. I began composing a email of everything that needed work. I soon realized I needed to talk to them in person to help with explaining my vision for a new and improved website. Luckily, within a week of receiving their email message,I received a call from one of their representatives. It was during the peak hours of my work schedule but I knew I had to take the call. I explained that I was busy, at that moment, but wanted to set up a call later that day. 4 PM, to be exact. To my surprise, I received a call from them at 1pm PST. I asked why they were calling. That's when I learned that they were only on the east coast and those were the only hours they worked and available. At that moment I knew I had a problem. Frustrated, I explained my circumstances to my representative on the phone and via email. I wasn't the nicest about this, but if I am paying a company to perform work for my business, I expect flexibility, professionalism, and the desire to make it work for me - the customer. In the two to three email exchanges I had with Optuno, I explained that if they were unable to meet with me on the phone outside of my normal hours of work, then possiby this was not a good fit. Hoping they would adjust to meet my request, I was very upset and disappointed to find out via email that they had cancelled our working agreement and deducted $250 from my business account without any mutual agreed upon terms. So basically I spent $268.20 for two months of nothing and an additional $250 to say 'goodbye'. I WAS MAD AS HELL. Thus, that is why I wrote my review. I felt I was lied to and scammed out of my money for no work done. I responded via email and demanded to speak with someone, and a refund of, at least, the $250. The next day, I received a call from Todd F. Our conversation did not go well. Without going into detail, I was expected to do something that I felt was unprofessional and immoral, just to get my $250 refunded. He also left me with an impression that there would be "legal action" if I didn't. Frustrated, disappointed and angry, I hung up the phone on poor Todd. Not proud of that moment but I knew it would get worse if I hadn't ended the call. Shortly after, I emailed my response to Todd in regards to the phone call. I waited. To my surprise , I received a full refund today of the amount of $518.20. I was floored, but knew they did the right thing. Thank you Optuno. Now, I must do the same. I believe this company is good, professional (to a certain extent), and can provide a reasonably inexpensive service to some companies in certain time zones. However, I don't think they can provide all these amazing qualities to certain small business owners, like myself, on the west coast (PST). They need to learn to adapt and change to help work with those whom don't have the availability to work under their working hours, if they are ever to succeed... even more. I hope this was a learning experience for them as it was for me. I apologize for the unprofessionalism on my end, but I am pleased that we ended on amicable terms and can move on. Sincerely, Bryan Pfeifer read more

Best decision I could've ever made as a business owner switching all my services to Optuno! I now have a fully functioning, professional website that is easy to manage! Would highly recommend anyone in need of website to not think twice and go with Optuno!! read more

They did a great job on my site! Their team are pros! I can't say enough good things about the experience.