I bought 3 glasses for a hefty amount at this store. They never bothered telling me that the…read moretreatment on my expansive progressive lenses was botched and never offered to replace these lenses. Silly me - never realized why this lenses take forever to clean...When a specialist told me (after more than 2 years of wearing this glasses) what happened - they refuse to own up and compensate/replace the lenses. If being royally screwed over is your thing - this is your store. Otherwise - stay away!!!

Received exceptional customer service from the manager at this location - Tuan Le Dang. Over and…read moreabove what was expected! Will definitely return here for my next pair of glasses.

Very friendly staff, great selection and affordable glasses. Highly recommended. Will definitely…read morebuy gain and give referral

I bought a pair of glasses here in August and had a really good experience with the purchase and…read moreafterwards. They have a wide selection of frames in all the latest styles for men, women and children. The owner is really nice but I found that some of the front desk staff are less friendly. The arm of one of my glasses fell off and they fixed it without charging anything, which was appreciated. I will definitely be returning to buy glasses here in the future!

You can get an enjoyable experience every time, well almost every time…read more Very helpful staff and aim to please but due to staff shortage and high attrition rate, the service experience suffers especially within the pharmacy section. Things are not always bad but also not always great, the importance is in the attempt to make them better.

After moving to the West Island a few years back, I had transferred my file here since it was close…read moreto my house and conveniently open until midnight. It all goes downhill from there. My review is strictly based on my experience at the prescription counter/pharmacy section. The wait to get a prescription filled is oddly long regardless of what time or day you visit, having waited a half hour on more than 1 occasion with barely any customers present. They used to have great staff at the counter who were professional, and kind but now the staff has completely changed and they are rude and very unpleasant to deal with. Every single time I go I witness an unpleasant exchange of words between a staff member and a client, not acceptable. They have also made errors in entering my insurance information making me have to pay upfront and return for a refund after my insurance company confirms that my coverage is active, but staff incorrectly entered my birth date or coverage info, and then of course returning for the refund I got attitude from the staff member and no apology for their error. Tired of dreading going to pick up a prescription I finally switched pharmacies and what a difference. I've even called and left a message for the pharmacist when switching my families file to another pharmacy to speak to him about my concerns and as expected, never got a call back. Funny thing, when I called the nearby Uniprix to switch my file they automatically guessed which pharmacy I was transferring my file from, guess I am not the only one!

To everyone searching for a mensch (yiddish for good and honest person) of a doctor, Dr Archambault…read moreis exactly that. Professional and empathetic, caring and understanding, professional and communicative and just an all around amazing doctor and person. I highly recommend Dr Archambault to anyone looking to get your eyes examined thoroughly. You will leave his office knowing that your eyes are fine, or he will prescribe a treatment program that makes sense and that is effective as well! Thank you Dr A :))))

This was a very painful experience as I was recommended to him by a patient. I was scared and…read moreworried as I know my eyes need help but he was extremely cold, no human touch at all except to wish me a good day when I left. He was telling about my eye issues, very worrisome diagnostic and did not even look me in the face but kept writing. I had no room to ask question as when I did, he told me to WAIT I'M NOT FINISHED TALKING. I must have hit this guy on a bad day as people told me he was very nice. I cancelled the rest of my tests and will go to someone else who can take the time to look at me and explain.