This office is terrible!!! You never get quick appointments, you must plan your entire day to see…read moreher. They will have you waiting for 2 hours just too see her for 5 minutes!!! And the staff will never say the Dr is running behind, no they get mad when you question about the wait. Very defensive and rude, the office have dim lighting the rooms are small. One small office shared by 3 Dr's. They are rude to the seniors just not worth the headache. Too many physicians in Maryland , we should not have to tolerate poor service and no respect for peoples time.

Dr. Martin-Jones office is a complete joke. Unorganized, unprofessional and certainly unethical. 3…read moretrips to her office in the span on 1 month for a paper that she still refused to fill out. All they wanted was our money. They could not have cared less about the patient. Charging a "new patient" fee of $110 when our copay is only $25. And charging us for her to fill out a form that she never filled out. Do not waste your time or money on this joke of a physician.

The folks are here are everything you want if you have pain. They are empathetic, compassionate,…read moreprofessional, and highly-skilled. Everyone here is looking out for the patients care and in providing the greatest care possible. They respect the patients and treat everyone with honor and respect. Add to this their amazing talents and skills and you are getting the best care possible.

I have been going there for about a month now and I have seen results almost immediately. For…read moreexample I travelled for two weeks primarily by car across the northeast and did not have the severe back and arm pain that I typically experience. I'm always able to get in and out in a timely manner no matter what time of day it is. The receptionist onsite is kind as well as the one who answers the phone when you call to schedule appointments. The doctor is attentive and provides a great overview so that you understand exactly what is happening with your neck, back and / or spine. I will update my review after I complete treatment. I also find the physical therapists to be quite entertaining and I appreciate that the diversity in the office reflects the community that I live in.

where do I start with my service at Glow RX, Customer service top notch I always feel like a VIP…read moremember when I arrive till the time I leave. Kasha always make sure to ask questions to ensure I have all areas covered. Amazing staff and very comfortable office environment.

I was feeling severely fatigued and not my normal energized self. Having experienced Drip IVs…read morebefore, I knew that I should look into getting another to help boost my overall mood. For those who are interested but not quite sure what Drip IV is--IV Hydration Therapy is a treatment where fluids and electrolytes are administered directly into your bloodstream for immediate absorption. A specially formulated drip of nutrients, vitamins, minerals, antioxidants, and sometimes medication can be added to the infusion catering to your specific needs. GlowRx IV Drip Bar has seven different formulas you can pick from and has the ability to add on a 500ml bag of saline for just an additional $40.00 (an amazing deal). If you have not yet tried IV Hydration, this establishment would be a great place to start! Nurse Practitioners, Kasha (owner) and Kerry were there to assist in the Drip IV process from start to finish. Both are willing to answer all questions you may have and are filled with endless amounts of knowledge on the formulas. This Drip Bar also has a Shot Bar (Injectable Vitamins), medical weight loss therapy, chemical peels and red light therapy.

What we're not going to do is rewrite what happened to make this sound like a scheduling…read moremisunderstanding or a communication issue on my end. That was never the issue. Screenshots attached. I spoke directly with Dr. Hank before traveling from Boston about my follow up and additional treatment so it could be handled during the same visit. I then arrived and found out he was not there. Your office told me he was in training and couldn't get out of it. Dr. Hank later told me he had a plumbing emergency at home. Those are two completely different explanations, and that's exactly why this felt misleading. Dr. Hank's text that "if travel and provider availability are important factors to you" is frankly absurd. Travel and provider availability should be important factors to every patient. That is not some unreasonable or unique concern of mine. Whether a patient is local or flying in, clear communication about who will be available and what to expect is basic professionalism. There are plenty of aesthetic practices that can perform these treatments. That is not the point. This was a follow up related to treatment I had already done with Dr. Hank, which is exactly why I flew in. Trying to reframe this as though I should simply go elsewhere completely misses the issue. As someone who also works in healthcare, I find the nonchalant handling of this especially concerning. Aesthetic practice or not, patients still deserve honesty, continuity, clear communication, and respect for their time. What's most concerning is not that something came up. It's the inconsistent explanations, the dismissive response, and the attempt to minimize a very valid complaint instead of just owning what happened. That's not a misunderstanding. That's poor communication and poor customer service.

Customer service is 10 out of 10 Dr Hank walked me through…read moremy treatment plan and made me feel very comfortable!!

Ameela went above and beyond what was expected. She took the extra time to address all of my…read moreconcerns and went out of Her way to make sure I was comfortable and understood everything she was doing. Outstanding care!

Ameela is an attentive and patient practicioner. She conducted a home visit for my mom who has…read moredementia and is essentially home bound. Her visit included a blood draw and a very thorough initial work up. I will continue to use her for my mom's care and highly recommend her for others seeking professional, in-home care.