It's amazing that the employees here are employed. All of them need training. I couldn't make a…read morepayment because of their incompetence.

I don't have a problem with Ace Cash Express individual stores per se but the online service is…read moreless than desirable. Not only did they send my loan to the wrong bank account they expected me to contact my bank and have them rectified the problem. It was not my Banks problem they made the mistake. Turns out that Ace Cash Express uses a third party for online accounts or online loans. And needless to say they're from foreign country. So I don't have any faith in doing online transactions with this company again but walk-ins are fine. Another issue with the online loan was that I got two emails one saying congratulations you're going to be approved it will be deposited yada and then one shortly after that saying I need to complete my application. And also my pay date was incorrect a day early.

Out of a company full of lousy service storefronts, this location is by far the worst, It's dirty,…read morethere are always bums and druggies out, the hags that work there have less customer service that a dirty toilet seat. I had been cashing my checks there for over a year, which I tried to explain to the asian dog faced rep I was talking to but she could care less, I had just switched jobs so the check i had wasn't from the same company. Had me sit for 10 minutes just to pull me back and demand my new work address and phone number, I gave it to her and was told to sit again, no thanks i am not sitting on any of these urine stained chairs i will just stand here. 10 minutes later I am called back up and she hands me my check and says " We no cash this check here, you try bank" I asked why and the only explanation I got was the "check approvers say no". I was so infuriated. i mean if this place burned to the ground with the horrible employees locked inside the world would be a better place. Long story short, this is a horrible business and company, avoid them like the plague.

Ive come here 4 times...my checks are always over $700 and i get around $20-30 out which is…read morereasonable...today the lady tried taking out $200 from a $400 check. Scamming tf out of me until I made her get me new person. How tf are you going to take more than 50% of my check. Never go here. They ask for social security numbers as well you shouldn't be needing socials only licenses especially if you're running an actual business. I should call business bureau on yall

I called TFC title loans and asked for a quote on how much my interest rate would be on getting…read moreapproved. The lady over the phone was very friendly to where I walked in immediately and they were able to help me. The representative was able to work out a payment plan that was good for me because I was able to pay off after getting my bonus from my job within just a couple months. Thank God I was able to have TFC title loans back me up and definitely I recommend you guys to call them up and at least asked for a quote.

These guys are the real deal, nothing hidden about any of the fees for interest percentages. Yes it…read moremight be slightly high compared to other companies, but that's okay since they were honest and had no hidden fees on an open contract. I really appreciate the fact that this company had no crazy fee up front, and the customer service was undefeated. They were kind and professional throughout the whole process. I was approved the same day as a first time loaner and it seems like it won't be my last time. In return of getting a car title loan they used the car as collateral. I highly recommend TFC! You will not be let down!

i've been a long time customer here- never had any problems until this young( shall i call him)…read moregentleman started working. He's argumentative , condensending, and just downright rude. I decided to no longer do business with this company just because of him. in the past their employees have always been nice and helpful- i don't know his name but i'm certain there are other customers that agree with me. He's only been there a short time now

Krista at this location was the worst customer service representative I've ever seen not only did…read moreshe not help me cash a $50 check which should have been simple she was completely rude and had a horrible attitude after 15 loyal years of going to this location I will no longer be an ace customer again took my check to California Check Cashing after being refused by Krista they cashed it no questions asked

Payday Loans Sacramento is the easiest cash system I have ever used. You make it very simple to get…read morequick cash and manage the account online. And the fees are very reasonable.

Brianna is the best! She provided excellent customer service and went above and beyond to assist…read moreme. My business was with another store bit she took care of me anyway. I appreciate you Brianna and thanks you for exceptional customer service

Wanted to write this review to Breanna I was just there with my girlfriend, she was awesome she…read moreexplained everything that I was going to get into and I'm new to this loan and I feel comfortable to say she nailed it with the explanation thank you Breanna !!

Almost certainly a scam. Website is vague, none of the phone numbers work, asks for a ton of…read morepersonal information and only one or two things about the car, no addresses for any locations on their website, only reference to the Sacramento, CA address on Yelp when you Google it is just Yelp itself... finally I got no confirmation email after applying. A V O I D!

They don't answer their phones even tho you call 3 days in a row several times ! Very bad costumer…read moreservice !!! If I could leave a negative star it would be -3

I caution handing these tellers your cash to your porte debit card . I was victimized by the…read moreblatant theft of 300.00 out of a 400.00 deposit. The teller in my case is Sallina then the manager after the fact Bianca. Further the district office manager Moses. I was given a run around and even though I logically was able to prove and validate the teller pocketed the three 100.00 bills of my deposit 5 of the bill were 20.00 bills. I couldn't get any last names . I stated they have cameras all over in those businesses. The manager claimed to have reviewed the transaction and denied my accounting to be truthful and to my face said "we looked at the video and you walked out of the store with that money. Those women are still on the job they consider the matter closed. My records show the deposit .my card had a balance of 11.00 prior to adding 400.00 from that the monthly fee for the account was deducted 9.95 I made several purchases which was reflected on my e records then four days after I had deposited and spent I should have a balance of roughly298.00 my card was declined and when I looked at my account the balance was 00.00 they suddenly voided my deposit ,stole my money. And they did nothing but lie and keep their. criminal employees on the job with no consequence what so ever. Thus I am forced to take the matter to the local sheriff as well as the state which will force me to sue in civil court . That even if if get a judgment it is up to me to collect. Which in my experience will be next to impossible even though the judgment will accumulate interest they will hold out waiting for me to die first. I can clearly see that this organization is set up with this very circumstance protecting themselves and insulating the business from criminal prosecution and policies that make the victim so frustrated they just cut the loss and go away.

This company gave me a car loan when everyone else said no. they didn't jack the interest rate to a…read morecriminal amount. They were totally fair. They worked with me and have been so understanding when I came down with covid and didn't realize that I had missed a payment. This is the type of company you want to be with if you want to deal with someone that cares about their customers. Excellent staff. Thank you.

I usually don't ever leave reviews but I must say Luaren, Shannon, and Jose have been extremely…read morehelpful, understanding and patient, I was laid off three months ago and fell behind on my truck payments and they have worked with me rather than taking my truck, making sure I have a means to make money and get back on my feet! Thank you Very Very much staff! I really do appreciate it! - Samuel W.

I do not bank here, however after reading ALL the negative Yelp posts,…read more Customers should contact the CORPORATE office since bad customer service is the NORM at this branch. Very unprofessional - apparently bad Management and damaging Public Relations. Go bank at SAFE Credit Union, great customer service. I have been banking there for 57 years. The Natomas Branch is in the SAFEWAY shopping center next to Panera Bread on Del Paso Road. People work too hard for their money to be treated disrespectful and rudeness.

This is the worst branch you could possibly go to. The employees stand around talking while there…read moreis a line out the door. The last time I went in there were 4 of them standing and talking about what movies they had recently seen. They never greet you or try in anyway to help you get in and out quickly.