First up, this is the Queens Plaza Oporto. Address for Myer Centre is 91 Queen St; Queens Plaza is 226 Queen St. I've put in a ticket to the dev guys, but see how it goes - if it's still on Myer Centre in another week I'll send them another note.
On first glance there were a LOT of people holding tickets with their order numbers on. I felt like we were going to be standing around for 10 minutes waiting. Mad Mex further down had a line-up just to order, though, so I knew this'd be the winner.
Ambience ***
It's on the Queens Plaza foodcourt ring - along with about 8 or so other foodcourt vendors. You need to weave your way through the busy lunch crowd to get to it, but if you're a seasoned CBD desk jockey you'll manage. Otherwise if you have a lunch partner, take their order and send them off on table-hunting duty. It's a shiny (relatively) new complex, so there's still that nice look to it, it hasn't slipped slightly like some of the other foodcourts. Of the lot, this is the pick.
Service ****
Ok, so our front counter server wasn't on the ball; She was friendly enough, but we had to slow down on the ordering even though you should be able to spit it out quickly in the middle of the lunch rush. Still, we ordered and didn't have to wait even two minutes before we received the correct food, so no problems there.
Food ***
It's what you expect at a lunch rush in a food court. I ordered the racksnappa or snapracka or wrapsnappa. I don't know - the picture was a wrap with grilled chicken (there's an option for crumbed), some lettuce and mayo. Easy 'fill a hole' food. The wrap was small (ohhhh, snack-wrappa, gotcha...), with maybe a tenderloin and a half of (quite tasty) chicken, some iceberg and a squidge of mayo.
Overall; I don't like foodcourts anyway so I wouldn't go back on my own. I'd have to be dragged by the hair. I didn't hate it, but if I'd bothered to think about what I wanted for lunch, I'd have gone somewhere else. If the service was mint, and the food mediocre, or vice versa, I'd consider returning. I want to see big smiles, switched-on front counter staff and a little more care putting customers' food together.
One big plus this place does have as far as I'm concerned is that all the meals go out in paper bags. No trays to be washed up - call me a wasteful person, but I hate recycling plasticware which, as an ignorant consumer, you really don't know if it's been washed properly at lunchtime. read more