Ummmmm this place is the coolest! A leather factory where you can take classes to learn how to make…read morecool leather stuff, sign me up! I have done a few classes here now, learning more with each one, I think I'm finally to the point of starting my own project I'm determined to make a purse! They have everything you would need for leather projects here, leather( duh...lol) waxed string, needles, all kinds of tools, and all the attachments, it's a lot! They also have great experienced employees who could help answer questions, steer you in the right direction!

Tandy is always a helpful place to go when leather is the question needed to be answered. They're…read morealways helpful and kind. But today was something different and even better. I'm a college student studying fashion and accessory design and most of my wages are spent buying materials to make the projects for my classes. Today when I walked in, I was beyond worried about my budget that I was willing to lower my standards in quality in order to just get the job done. What I was experienced instead was and extremely helpful and kind staff that made sure to search every shelf until I found exactly the hide I needed to finish my project happily. And I save hundreds!! Literally hundreds! Because of their help, I am so happy to get started on this bag! Thank you so much!

Didn't buy anything but if need it for riding this is the place. All the prices looked to be fair.read more

I got two wonderful leather belts today for me and my daughter. iIt was quick service, great…read moreprices and very sweet people I will be ordering more from them. Thank you so much

The owner is always very helpful and skilled at his craft. I know he will be retiring relatively…read moresoon and he will be missed! I sure hope he has family that can take over.

Look at these custom made leather labels for our liquor decanters. I was able to choose the color,…read morefinish and size. I looked on the internet, but could not beat the quality, finish and detail Delcher did here. Let's see how long it will take my husband to notice

I had two pairs of Western Boots wearing thin on the toes and heels and a search of the local shoe…read morerepair places was discouraging. A lot of negative comments all over for all the outlets I found in St Johns, Mandarin, Orange Park, etc. Further digging into the reviews suggested that for doing boots, Gus had better overall record and their 100+ years in business suggested they must be doing something right to stay in business paying for the lights and rent so long. I brought my boots in two days ago and the gentleman looked them over and agreed, new toe and heal tabs and new heels. I paid the man and was told it would be done within a week. Cash payment got a little discount too! Today I received a text that the boots were ready and I returned to the store. The boots were repaired very well, shined and happy camper here. Beyond that, I was impressed by several observations. First, they are unlike some stores I've seen with one person surrounded by piles of stuff, often unrelated to the shoe business. Two people were working there when I visited which suggests they get more than enough business to keep them busy and people must be coming back, repeat business. Also, the store was all about shoes with good selection of things one may want to care for leather and shoes. For me, looking for a shoe repair shop, this place is aces and I will be back.

This place is great. They saved my bag. It smells like leather when you walk in. They fix shoes,…read morebelts, bags, leather and other materials. They do a very nice job. Very professional.

Fast quality work done with love. Fair price, friendly…read moreservice ......................................................................

I took a few items to be hemmed to this shop. The woman who runs the shop is very friendly and…read moreefficient. The prices are reasonable, the work is nicely done, and the turnaround is quick (2-3 days). Highly recommend!

i've been using this repair shop for years. always goes above and beyond. also repaired in a timely…read moremanner. very courteous. john h. riverside

Prompt and courteous service. Convenient location. Reasonable prices. All inclusive..read more

The lady that owns and runs this place with her husband, was very nice. She answered my questions…read moreand was polite. The store looked great. They sell only. I went to see if they would want to purchase any of my gear. As, I no longer ride. They do not buy, they sell only. They had a very good selection of biker merchandise. They used to also do bike repairs, but due to having to re-locate do not repair bikes anymore. I would recommend this place to any of my biker friends. Go check them out!

Amazing work by amazing people! I searched a ton of different embroideries before stumbling upon…read morethese two wonderful women! I will be bringing all of my business to them from now on!

To say I am disappointed is an understatement…read more In September 2025, I entrusted Atkinson's with my mother's crocodile purse--one of the very few items I have left from her, and something I intended to preserve and pass down to my daughters. I was quoted $200 to treat the leather and repair a single loose seam. Completely reasonable for something this meaningful. What followed was nearly seven months of zero accountability. I was told Nadine would call me to review the repair plan. She never did. Not once. I returned in December and again in February. Each time, I was told it would be handled. Each time, nothing had been done. Not even started. Michael, who was consistently kind and professional, apologized repeatedly and did everything he could on his end. Unfortunately, he was clearly left to manage a situation that was not his responsibility. This failure sits squarely with ownership. After months of waiting, I was eventually told to contact Charlie, the owner. I called multiple times. He was never available. No return calls. No follow-up. No ownership. When I finally returned in person, I was shocked to learn the purse had now been "worked on"--except instead of being repaired, it had been made worse. What was once a single compromised compartment is now a completely unusable bag. Both compartments are affected. No clear explanation was given--only that it "cannot be fixed." After nearly seven months of delays, broken promises, and complete lack of communication, I was handed back a sentimental, irreplaceable item in worse condition than when I left it. I left in tears. This was not just poor customer service--this was careless, dismissive, and completely unacceptable handling of something that was clearly communicated as deeply meaningful. The reality is, they are the only cobbler in town--and they act like it. No urgency, no accountability, and no respect for their customers' belongings. Thank you for ruining something I can never replace.

Always a friendly face when you walk in, & they do such a great job on my shoes! I typically get…read morethe heels replaced or repaired from "escalator damage". Service is prompt, too!

They were able to repair an old concha belt that I have enjoyed for many years. I am very happy.read more

4 different prices, on 4 different occasions, for the same exact work!…read more I brought four pair of shoes to Gus over the course of about 6 months, all for the same exact thing: to have a thin piece of rubber glued onto the leather sole to prevent slipping...I even supplied the rubber piece. 1st time, 30 dollars. 2nd time, 40. 3rd time 75 dollars! I negotiated down to 40 based on the previous job. 4th time, 60 dollars. I attempted to negotiate based on previous price but was rudely turned away. Each time I went in, the employee would reference a yellow "price list" conveniently located behind the counter out of eyesight. So yeah, its a total game they play. I hope its not based on my race or any other factor. Really sketchy business practice in my opinion. Ask to see the price list! Or do like I did, and go somewhere else, never to return.