The gentleman who served us was kind, friendly and professional. We came in with a ring that needed re-sizing and explained that it had an engraving on the inside of the ring and asked if he could try and save it whilst sizing it down. When we returned to pick it up he not only re-sized the ring beautifully with no trace of a soldering line, he also managed to do the whole job without cutting out any of the engraving. Considering it was re-sized 6 sizes down it still only cost £9.95. Fantastic service, value for money and craftsmanship. We are very happy customers! read more