I like to thank Kasra and Paolo for the excellent customer service. Very knowledgeable and helpful…read morewith my situation. Nice big shop and very clean. I will be referring friends and family to this shop. Thank you for helping me and not making me wait long for my issue. Great place!!

This company Port Moody auto & air is a huge scammer. Please do yourself and do it go to them. They…read moreare the reason why my car isn't working anymore. I was driving my car and all of a sudden it started shaking crazy while I was on the highway which really scared me. My car was not like that before they fixed this. I ask them to fix one small thing and they almost put me at risk on the road. On top of that when I had came to you nicely to explain this you guys were extremely rude, defensive and aggressive. You guys are messed up

Brought my Fiat here for a second opinion after KalTire recommended I get both my front struts…read morereplaced, and soon (saying it's dangerous), because of a leak etc - quoting me $600+ when I was there then emailing me an estimate for $1100. My spidey senses said get a second opinion (as did telling a friend and having them say they wouldn't trust that) - I first looked online and saw that my car having had only 74,000kms, no sign of leaks and no feeling of the lunge forward that you hear about, made me start looking around for a trustworthy mechanic. I called two - and Wee was the first to say I should bring it by, and they'd have a look for free. Well, no real surprise when they said a test drive didn't indicate anything urgent, then when they hoisted it to look under, they said they didn't see anything concerning - apart from I will need new rear brakes soon - and did KalTire mention that? Um... NO. Anyway, he said to wait - the car will scream at me - either a screechy noise or squeal when it's time. (And intuitively, I'd been concerned about the brakes because it hasn't been stopping as cleanly as it used to, but they still work and don't make a noise of any kind). Anyway, he said he'd have to see what happens when they dismantle things but it will likely cost around $550 to get them done. Sounds reasonable... and I like how they think. Wee also showed me a few documents while I was there about struts - what to look for - how you know they need replacing etc. Definitely inspires my trust; I asked if he has a daughter - he said yes - my gut told me he did by the empathy and compassion he showed me. Haven't had anything done yet but I will be back. These guys are good guys my gut also tells me - I don't believe they intentionally rip anyone off regardless of other posts. :) Thank you Wee and staff!

honest, fair, good communication, good people, what else could you ask for in a mechanicread more

Extremely disappointing experience at Mercedes-Benz service centre, Richmond…read more My car's actual odometer reading is 118,590 km, yet they reported over 120,000 km to CARFAX. This incorrect entry has caused real issues when trying to sell my vehicle, as potential buyers question the mileage history. This is not a small mistake--it directly affects vehicle value and customer trust. At an official Mercedes-Benz service centre, accurate reporting should be basic standard practice, and in this case it clearly was not handled correctly.

I guess the original Richmond Mercedes dealership must be getting too busy, because they opened up…read morethis shiny new parts/service centre a couple of years back. My main complaint is that their parking lot is too small. Most of the lot is taken by vehicles being serviced, so if you want to buy parts, you have to double park if you're unlucky. As with any MB location, service is prompt and excellent. They really do make you feel somewhat special and appreciated. Which is good, because then they also rip you off completely with overpriced parts and service. Because of this, I always make a point to drink a coffee from their machine. This little guy is really something special, and they have the same machine at all the dealerships as well. Makes me glad I paid a premium for my car. Hello vanilla hazelnut cappuccino. You don't necessarily have to be a customer. You just have to look like one.

I love my Chevy S-10, but it was running rough so I took it in to have the boys at a…read moreAutostrada check it out. They sourced the problem as vacume leaks and tuned it up. Now it runs like a new truck, besides that I have been noticing a definite increase in fuel economy. Thanks guys for a job well done! I have since brought in other vehicles. They are super good at diagnosing problems and only fix what needs to be taken care of at the moment. They are very good at explaining areas of concern that are noted but never make you feel pressured into making decisions that you aren't ready to make. Honesty and integrity that's what I found at Autostrada. If you haven't found a shop that you can trust I would highly recommend this one. Jim Vantol

These guys are amazing. I have been dealing with them since 1995. They do the best job ever. They…read morerebuilt me 1990 Mercedes Benz 300Sl after an accident. The car looked better than it did from the Factory. They always go the extra mile to make sure the job is done correctly. Sewa the owner is a fantastic man and very treats customers like family. I live in Eagle Harbour, West Vancouver and take my car to them in Surrey. Today I took my 1960 Austin Healey Bug Eye Sprite to them to have paint work done. I would only trust Star Auto Body to work on my Baby. I will post a picture when I get her back. If you want a excellent job done on your Vehicle go see Sewa and his staff. You wont be disappointed.

Would highly recommend Star Autobody for outstanding customer service!…read more We found ourselves in an unexpected fender bender facing a 22 hour drive home in a few days. When 4 other places flatly said they couldn't help us, even though Star Autobody was fully booked, Rani found a way to slip us in. Even more so, she was so positive and supportive she calmed our frazzled nerves. Renqu expertly patched up our car so that we could drive our car safely home. They didn't even charge us and truly helped turn around a very stressful morning. Thank you!!

As usual my pre-trip was done on time at a fair amount. The…read moreplace to go! We have dealt with Andrew and the crew for years

One of these things where there was nothing wrong at all with the car when we brought it in, BUT it…read morehad made a noise a little while ago not repeatable. Husband had said the keyword of "alternator," which their service manager honed in on. I made certain he knew, when dropping off the car, as well as when he spoke to my husband that I work at a wholesaler for alternators and starters, and could have the part delivered at no charge whatsoever. They said absolutely not, proceeded to charge us for $450+taxes for a part that I could've had for free, bought it from a company that MY company actually supplies, ALSO RELAYED to them by us. Ridiculous. Wouldn't listen to reason, never will go back to them. They are scammers. Extremely unfortunate as I would absolutely love to support a small business in my own community, but yet... I have to deal with folks like these. Look at your bill carefully, you can question it, but they will probably still end up scamming you out of hundreds of dollars.

Their itemized bill seemed fair and reasonable and they were quick to service my car. So far so…read moregood.

After I confirmed with you in your store what I wanted to do with my car maintenance, you still…read moresaid it is about $200. Additional, when I returned home to check the receipt, I was charged labor fee $102. The whole maintenance work lasted 1.5 hours, and you clearly told me your labor fee is $45/hour. Now you tell me why you charged me $102 for 1.5 hours? I am going back to your store to get my money back! The most important thing for business is honesty! Otherwise nobody will be back!

Friendly and efficient service provided by Raj and his team. They take the stress out of a…read moredifficult process. I would recommend them to anyone. Results were terrific.

Did not have a very good experience with this place... I had two small repairs from a hit & run…read morethat needed to get fixed. I had to bring my car back 4 times to have them repair the job. I gave up finally... The problem with this shop was they actually never removed the dent they just kept on painting over it...thats right, they actually just painted over the dent.. Well it has nice and smooth and the paint matched but the dent was still there which was the size of a pie like 8-10in round.... I took the car to ICBC to complain about it, they had me take it to another body shop which fixed it the correct way, and ICBC sent False Creek the bill.... They never once tried to contact me to fix the problem... So I really suggest you shop around before you get you car repaired. Note: they have since stated not knowing who I am, but of course they wont know cause my last name isnt displayed here on my profile.