The customer service was excellent. Their staff took the time to sit down and talk with us. They…read moreconsistently asked what we wanted, what we did and did not like about the vehicle that we were looking at. They worked with us to reach our requirements.

Came here to look at the new VW Tiguan. It was a nice car but still not really what I am looking…read morefor. The drive was smooth and it does have the power I am looking for when going up hill. Service was good here. Staff was helpful. Best of all, they have lots of parking onsite.

Brought a 2007 Volvo XC90 in here for a pre purchase inspection and was so blown away by not only…read morethe helpful staff, but by the non pretentious attitude all the way through the sale. Before I even had the car brought in I rolled in 5 minutes before closing, where I met corinne. I explained the car situation, got all the records and spoke with both her and a salesman about everything there was to talk about xc90's, what to look out for, what to pay for etc.... Fast forward to the inspection and both her and the mechanic pat were so thorough with all the findings, which gave me leverage to bring the price down. I ended up buying the car and first thing I did was bring it to VNV. They did the required service and cleaned the engine bay spotless. Had a good chat with pat afterwards about maintenance on the xc90, and left the dealership not only feeling good about getting a good price for a well maintained car, but knowing I could actually rely and trust the team at VNV. I know dealerships get a bad rep in general for high cost, exaggerated services and overall salesy techniques but I found none of that here, minus slightly higher service costs ;) I would rather pay 20-30% more for absolute peace of mind and a transparent relationship with a dealer than wonder if my car is ok. Keep up the great work guys.

Ugg, My new Volvo…read moregot sideswiped the other night, not bad enough to do anything but incontinence me, In fact I expected the repair to cost close to the deductible (ICBC hit and run ..$750!!!) So I roll into Volvo get an estimate and Eta for parts. Parts available (3 days) and WAY CHEAPER than I expected for Volvo OEM parts for a new vehicle. SO I book the appointment Tuesday after thanksgiving. They need the car all day and don't have a loaner No Problem I can rent a car for the day. Since I am at 10,000 Km, I thought I would get the oil service done, Well At Volvo NS, they have a 6k service and a 12k service... 12 k service.... $250! for a oil change!!!! OMG what is that hand massaged oil? its a lease I don't care that it was refined by nubile Scandinavians! SO I stopped at Mr. Lube and got hosed down there ($49 buck oil change quickly turns into $79 but you get a newspaper!) Monday I rent a car (bad day to rent, the last day of long weekend they don't have a big selection and ended up getting humungo SUV at the discount rate of $120!!! Drop off car... wait... Tuesday morning call from service, parts haven't come in, Contrary to the system they are back ordered till "god knows when" and will cost a hell of a lot more than quoted... grrrrrrr

I can't say enough good about these guys! I am a small…read morebusiness owner and one of my vans was broken into. Luckily not much was taken but the damage to the driver door made it impossible for me to safely leave the van parked outside overnight. I was freaking out a bit because my work schedule the week of the break-in was so crazy, I wasn't sure how I could make time to deal with it. I called the guys at Boyd(I dealt with Robin) and he helped me figure out a way to get the van to them quick and easy, with little to no disruption to my schedule. That to me is worth its weight in gold. The repairs were done within a few days and they even took the time repair something else within the cabin that wasn't covered under ICBC(a small task to them but would have been much more difficult for me to try and repair). Break/ins happen, and it sucks, but when you've got guys like these on your side it sucks much less:)

I have used Boyd for collision repairs three times over many years. Always great service and…read moreexcellent work. My most recent visit they suggested that I get a paint pen from the dealer to match the car's paint, and they did an amazing job at concealing a few minor scrapes for me (no added charge beyond the ICBC deducible for the collision repair). They are efficient and give attention to detail. I would not go anywhere else in Vancouver for collision repair--but hope I have no future need for such!

ICBC recommended Auto Sense Collision, and I'm so grateful they did. Being in an accident is never…read morea pleasant experience, but the team at Auto Sense made the repair process as smooth and stress-free as possible. From start to finish, they were incredibly efficient, organized, and communicative. I genuinely felt like I was a priority, and the quality of the repair on my car was immaculate. I had one concern following the repair, and they addressed and resolved it immediately, which only reinforced how much they care about their customers and the quality of their work. The timing, communication, efficiency, customer service, and workmanship were all outstanding. I could not recommend Auto Sense Collision more highly. An exceptional experience from beginning to end.

This is a second time when I get my car fixed to AutoSense. Excellent job, my car looks perfect,…read morethey even touched on some painting of the rear bumper, vacuumed the inside of the car, the customer service is efficient.

Had the misfortune of dealing with a flat tire and North road wasn't exactly my go to at the time…read morebut because it was nearby, convenient and they miraculously had time to squeeze me in, I took the jumped at the opportunity - and boy am I ever glad that I did. They were friendly and quick to accommodate. I dropped off my car walked home and waited for their call. He quoted me about an hour and the whole service probably took 1.25 hours. When I picked up my vehicle the kind man informed me that he sealed my tire and pumped up my spare tire to its correct pressure. The best part about all of this was that it cost me under $30! Thanks for your great prices and services!

I have been bringing my 3 Vehicles to Sabi Gill @ North Road Auto for the past 9 years…read more My 1990 Chevy tracker,1992 Acura Integra and my 2006 Honda Civic. The first time was with my 1992 black Acura.The window stopped working so I figured i was needing a new motor.Nope.Sabi repaired a broken wire for a minimal service charge.Off to a great Start. Then the starter problem. I had replaced a starter myself from a rebuilt shop and it was defective.Sabi was able to figure this out.Since then I knew i had found my repair shop. His shop has been doing oil changes,starters,,master cylinders,tires,Brakes Alternaters and services on my cars.Always repaired correctly and affordably. Its nice to see a familiar face at a garage shop with someone who knows you and your vehicles anytime you need auto repairs. Sabis shop is very qualified with very honest and reliable mechanics and I would not take my car anywhere else. I have previously worked at a Chevrolet dealership for 5 years.i would distribute service work orders to mechanics (12 of them) so i have seen the inside of the automotive business. It is with great pleasure that I recommend Sabi and North road auto repair shop for anyone looking for Affordable, reliable and competent auto service! Please dont retire anytime soon Sabi, Thanks Bernie C.

Had an awesome experience at the JB McDermott's Autobody shop that I took my parents' VW Golf to…read more Family owned business with friendly staff & fast service. Took off both side door mouldings. They noticed that the front one was loose too. Straighten out the really bent one & re-attached them. They did a really nice job & didn't even charge me anything for doing it! My parents were thrilled! They'll be more careful now & not open both doors at the same time Thanks a lot Terry! You guys rock!

I needed my car repaired after an accident, and the experience at JB McDermott's could not have…read morebeen better! Not only did they get the job done well and fast, they were also very courteous and friendly! To top it off, I lost my prescription sunglasses in the courtesy car, and they called me right away when they found them! The guy who cleaned the car must have been very thorough since I looked myself before I returned the car!

I'm ashamed it took me so long to write this review considering that it happened last year…read more Anyway I went back to Chris at Van-Burn for a repair. Amazingly, Chris still remembered me 2 years later when I came in with my broken car and broken heart (my baby, my first car). This time it was my fault. I had grazed the right side of my car and it was nasty. I also had a long, deep scratch spanning two doors (from a vandal). It was a no-brainer that I chose Van-Burn to fix it. Chris gave me the best quote for the repairs, and also gave me a courtesy car to use at no charge. When I came to collect my car, it looked like brand new. I just wanted to touch up the scratch (was already costing a bomb, since this was all out-of-pocket) and it looked fabulous! All in all, the whole process was painless, quick and professional (the only pain felt was my empty pockets). Chris is a super nice guy to deal with, and made a horrible situation so much more bearable. Thank you Van-Burn and Chris!

Called and they are not taking big jobs .Because my car is brand new and some damage underneath,…read morethey don't want to accept.

Came to Midvan after shopping around for a repair on my rear fender. It's a small'ish autobody shop…read moretucked amongst a few others in the area. Notably, the muffler place nearby actually recommended us to MidVan over their competitors as well (actually telling us to avoid a few of the other places along the way: "don't mess around, the guys at Midvan are pretty good.") Spoke with David, who was honest and friendly. To be fair, all of the other shops I spoke to were also friendly, but also opened with expensive quotes. David gave me a repair options for going through an ICBC claim, or a cheaper alternative if I wanted to pay out of pocket (i chose the cheaper). Since it was a 3rd party that was paying for me (the other person involved in the accident), he actually made it a point to get payment upfront, in order to protect both of us (myself as the accident'ee, and him as the repair person) from getting stuck with a bill. Fair, thorough, and took the time to explain the process to me. Arranged a courtesy car, completed repair by next business day, with price as quoted. Would use him for my future repairs. Recommended, certainly if you're in Burnaby and a no-brainer if you're in the Dawson/Brentwood area.

Repairs completed promptly. Effective communication. Very kind and knowledgeable employees…read more Excellent family shop. They definitely have my business from now on.