Critical: Professionalism, Punctuality, Quality, Value…read moreQuoted 3 week project for my 2 GTRs took: 6 weeks for one - transmission blew because of tune, boost leak because of inferior parts / workmanship, other issues; have all the texts / videos / images to support this review. GTR 1 - built engine and trans After the build and tune: 1. Transmission front case shattered (Craig - Owner did this on his test drive) 2. After the car / project was said to be complete, it seemed to drive great but quickly I found that the gas gauge wouldn't read empty / full accurately, boost gauge reading 15-17 (low) and the transmission gave hard shifts at times. I drove back a week later for a health check and after an update - went out for a data run and blew the tran down the street. Craig completely blamed me. (His texts / the details given to me have been proven to be false, that this was a tuner error) 3. Craig repaired the transmission and replaced the bell housing, sent the car back. 4. I received the car leaking trans fluid, all over my driveway, Craig says that it's residue from the first blow up, that he drove it around and the transmission is perfect. He told me to drive it and let it burn off. Went for a drive, vehicle had a severe vibration and then I lost all gears, pulled over at side of road and all the trans fluid came out. 5. Craig again repairs transmission - replaced prop shaft (saying this too was bent and that is what caused the transmission to open back up and leak), then says he can't locate the boost leak and 3 weeks later - still has not found it. After several interactions including an on-site - I just got fed up with the shops lack of trained personnel, car sitting with no firm plan of action or timeline - and Craig has just become even more rude during his communication with myself and other clients. 6. I finally decided to pull the car out of his shop and took to another and in 1 hour boost leak was found - Craig cut the turbo outlet piping to fit, gorilla glued and clamped them on - and that's the primary area loosing air. Car also has an excessive oil leak, and other minor low quality connections / fasteners used. GTR 2 - FBO+ 9 weeks for this one to be "completed" 1. Returns to me with under panels missing 8 fasteners, fender liners not installed correctly, steering wheel at 11 o'clock, flex fuel kit leaking. I fix what I can on my own. 2. 4 days later the car won't start, sent back up and over a week later returned with the steering wheel at 10 O'clock, chatter in rear (transmission) and main prop shaft had 4 bolts loose. Call in and they can't work on it for a week - so I take to another shop who adjusts the steering, torqued the 4 bolts on the prop shaft, and funds two coolant lines also leaking. There is so much more. The texts received from Craig with his explanation of how I destroyed the transmission has been reviewed by 2 other very reputable GTR tuners and 2 GTR shops, all of which confirm I've been lied to, cheated, and screwed over by Craig @ MasterTuned note: There are many other issues with this shop, staff and other clients, many clients (GTR ones) that even after being screwed around by Craig, still need him to support their cars = reason you wont see them posting on here.

My son first recommended me to Master Mechanic and over the years they have never disappointed me…read more They are honest and care about my vehicle. They have gone over and above helping me during covid offering to come to my home to pick up my vehicle and bringing it back when the work was done. I'm so grateful and highly recommended Master Mechanic Newmarket Thankyou Lynn H

I want to thank Midas Newmarket for the amazing experience we had with our car…read more From start to finish, the service was exceptional. A very special thank you to Jacob for his professionalism, honesty, and outstanding customer care. He made everything clear and stress-free. Thank you as well to all the staff for their friendly and efficient service. It's truly refreshing to deal with a team that cares about their customers and takes pride in their work. I highly recommend Midas Newmarket to anyone looking for reliable and trustworthy automotive service! Raff GMC

Front desk personnel were efficient and friendly. An issue…read morewith the bill was resolved in a great way with sincere acknowledgment and correction. No issues with this franchise.....very happy to have ongoing contact with this store so that they get to know my car!!

Met with Kadeem & Joe this morning, service was flawless! Will definitely return! Thank you…read moregentlemen for such kind and efficient service.

Walked in just before closing on a Friday, salesman was friendly and helpful. Was quick to find the…read moreproduct I needed. Store was clean and well organized.

Looking to get your engine oil and filter changed? Experiencing some engine issues and need some…read morehelp? Switching to winter tires and want a place to store them for the season? Trust me, Tactful Auto Service Centre is your place to get all of that, and more, taken care of! My family and I have been coming here to get our cars fixed, oil and filter changed, and winter tires switched for about a decade. The place is currently run by Jason Ng, who is an awesome auto technician. He is always extremely courteous, kind, and respective. Fluent in Cantonese and English, I love that he communicates to my parents in Cantonese and speaks English to me; this makes me feel comfortable for not having to stress with trying to convey myself in Cantonese. From all of our years coming here, me and my family experienced no issue. The COST to get our cars serviced is EXTREMELY reasonable, so if you are looking for a break from the crazy rates at your car dealership, I highly recommend giving this place a shot. PLUS, the waiting area is quite cozy, with comfortable seats, a tv screen, drinks, and... CUP NOODLES! That's right, they offer CUP NOODLES, the legit Chinese ones that actually tastes delicious! But if sitting around and waiting for your car to get fixed is not your thing. Markville Mall is literally a 5-minute walk away, so you could hang out there and get your shopping done. I actually live close enough that I just took a leisurely jog to get home. When your car is ready, they will call you to pick it up! I love that they accept e-transfer, but if that's not your preferred method of payment, they also take cash and debit. Tactful Auto Service Centre truly lives up to its name! Come here and experience their tactful service, you won't regret it! :)

Brought my sister's 2018 Subaru Forester to Jason for several small to medium repairs plus a larger…read moreAC issue. He is great to work with, I would highly recommend him. The main repairs were done by the end of the day at less than half the cost quoted by the Subaru dealer. Jason is working to find a part at a reasonable price for the AC repair, which will be done next week, again at a fraction of the dealer quoted cost. He's a lovely person, very clear communicator, and has all our auto repair business for the future!

Ed and his team have done it again! I don't even have the words for how much I appreciate this…read moreplace. They've had my back more times than I can count. No games, no shady stuff... just honest, reliable work from genuinely good mechanics. Every time I feel something is wrong with my car, I take it in and Ed takes the time to personally inspect my vehicle for everything until he finds what to be fixed. They never overcharge and their prices are so totally fair in my opinion. I never feel talked down to or taken advantage of. I fully trust them, which says everything. I'll never take my car anywhere else for as long as I live here. They've earned a customer for life.

Do not use this repair shop. terrible service, liars and dishonest. they fixed 1 thing and broke…read moresomething else and didn't have decency to own up to it. my car returned to me with more issues than when I put it in. service manager lied straight to my face. STAY AWAY from these guys. Mickey Mouse outfit.

First and foremost these guys are the real deal. They are not out to take you over the coals and…read morecharge you crazy in order to fix something. I had a chip on the top of my lift on my Jeep Grand Cherokee. My Jeep is white and it was defiantan eyesore. Plus I'm a bit of a perfectionist when it comes to my vehicle. I called and described my situation and of course they could not give me a quote over the phone as they had not seen it so I brought it in later in the afternoon. As soon i they asked how they could help me the gentlemen who fielded my phone call remembered immediately who I was. I explained the chip and was concerned it was big enough it would have to be filled before painted. He came out to take a look and told me I could either have it touched up with paint or have the complete piece repainted. I suggested a touchup with an estimate that way if I was not happy with the touchup I knew how much it was going to cost to fully repair. He quickly worked up a quote that came out $700 less than what my boyfriend and I originally thought it would be...plus the quote is valid for 6 months! Unheard of. Now here it comes....the touchup. The assistant manager (AJ) at the front counter came in and asked me if the Jeep was mine. When I responded yes he told me he personally would just have it touched up as it was so small and in such a spot no one would ever be able to notice the touchup. The gentleman walked out with a bottle of touchup paint and applied it under a minute...I could barely noticed it seconds later! He then handed over the bottle of touchup paint to me! What...handed it over to me and told me to keep it. Excellent service with honesty and fairness for the customer. How can one go wrong with giving their business to this establishment?

AJ was a real help and genuine with me. I really appreciate his professionalism and friendly…read moreattitude. Honestly no complaints whats so ever with the way I was dealt and with the work. Great job! Thanks AH

I would like to preface this with the fact that I do not often leave reviews, but as someone who…read morehas been treated with the utmost respect and so well here at Workshop MB; I find myself having to share it with the world! Upon entering, I was greeted by Matthew who gave me a very fare price on a piece of mind inspection compared to what the Mercedes dealerships were offering. He was knowledegeable, respectful and most importantly honest when it came to my car (2010 ML350 BlueTec), giving me tips and tricks to making sure that I would have my baby running as long as possible. If you are in need of a new mechanic and have trust issues when it comes to mechanics with your car, give Matthew and Workshop MB a shot. Trust me, you won't regret it!

Avoid this place. Matthew is a straight-up rip-off artist. He overcharges customers and has zero…read moreregard for honest business practices. One of the female staff was flat-out rude and unprofessional to deal with. The only decent thing about this shop is the rest of the workers, and I genuinely don't know how they put up with being managed by someone like this. Do yourself a favor and take your money elsewhere.

I needed a prepurchase inspection on a 370z Nissan. Sonny…read morenot only gave me a complete diagnostic, mechanical and body inspection, but saved me thousands of dollars on the purchase and repair costs. Len C Barrie

Sunny took care of me and the issues I had with the car from the moment I walked in till I drove…read morehome. He repainted/color matched/ppfed the front bumper, even going over the license plate holder holes! His amazing attention to detail and great communication is a rare thing to find. After the bumper I even got him to refinish my rims/calipers/rotors. I was sent 40+ pics of every step of the process. The value I got for what I paid felt like a bargain.