A longtime friend had to have emergency surgery at St. Alphonsus. He was treated well. He had great…read moremedical care, from the doctors & surgeons to all the floor supportive care. He was stabilized and sent home in great shape. He's getting better, and I am grateful

I was seen multiple times (3 visits) for acute otitis externa and was in significant pain…read morethroughout my care. While appropriate medical steps were taken, I experienced communication from PA James Brinkman, PA-C that felt condescending and not trauma-informed during an already very painful situation. A comment made during the procedure left me feeling upset and in tears due to the level of pain I was experiencing and the tone used. I believe patient communication and bedside manner are an important part of care, especially in acute pain situations. Based on this experience, I will consider seeking care at other facilities in the future.

The operator/care rep on the phone was very rude and condescending. She hung up on me very abruptly…read moreafter I asked how to get an order in for a test. I am a new patient and have no idea how things work at the center, other than my Dr telling me I needed to go there for a test. I expected customer care not a shaming session. I sure hope the staff at the center to get the imaging done gives more grace than the rude lady who answers the phone for them.

Terrible- worst bed and breakfast I've ever stayed at.. but for getting an MRI they took excellent…read morecare of me. Very kind and friendly to help keep ya calm when your a little nervous about getting an MRI. For billing they work with a third party that she mentioned is really good about being able to make payments

Why are there no negative stars? This company employs very unethical billing practices .They bill…read morefrom third party billing company through a noreply account. They bill multiple times. They will not communicate with the hospital. You will have to do all the communicating and gathering and sending of information and they will send you to collections before you even know what your full bill will be . They don't care . They will intentionally make your life miserable .

DESERVE A NEGATIVE 5. I have had nothing but issues with the billing. I had two insurance companies…read moreat the time and it was to be adjusted per insurance. I have paperwork proving it. I have battled with them for 5 months because they first billed wrong and one insurance refused to pay it and told me I was not responsible for this. Then after months of this they finally send me another bill and they did not do the adjustment from the secondary insurance. Now, I can't get the supervisor to call me back and I have been told they will adjust but they are not adjusting it. If I get turned into collections I am going to really be upset!!! They say they will call me back and don't. I am contacting BBB for help. That is going to void the HIPA law because it is medical billing. So angry! I will never have imaging done there again!!!!!

During the worst time in anyone's life-being diagnosed with cancer. What a bright spot Summit…read moreCancer Center in Meridian. Most importantly Dr. Stephanie Hodson and her staff. They are kind and really care about your well-being. It makes getting and staying well all the easier.

From the owner: At Summit, our mission is to provide exceptional, compassionate, and comprehensive cancer care to…read moreevery patient. We offer comprehensive, multidisciplinary cancer care by providing a full range of services--from complete diagnostic services to physician supervised treatment plans tailored to each patient's unique needs. Constant communication is a key part of our integrated treatment approach. Meridian Summit's board-certified Medical Oncologist, Dr. Stephanie Hodson, works very closely with your entire care team to provide therapies that minimize the side effects of chemotherapy and other treatments. Summit provides comprehensive consultations in oncology and hematology to all of our patients prior to the beginning of any treatment. We provide on-site chemotherapy and excellent patient care. Dr. Stephanie Hodson is available for rapid second opinion consultations. Exploring a second opinion can help you make a more informed decision about cancer treatment.

Beware of deceptive and hidden billing costs without explanation. Could not even provide a full…read morecompetent Ultrasound review and reading and still charged. Stay away from them.

The billing I received was correct, but very confusing. I have had many medical procedures and I…read moreassumed that this entity would follow most medical billing practices. They don't! If you pay your bills like an educated yet not tech savvy individual you must have a QR code reader and read all the words. They send an envelope for no reason. This all sounds petty, but I have never had a pleasant experience with anything associated with IMI. Just my opinion. I hope to never need their services again.

Read all the reviews, not a lot but same complaints. I have been waiting for 3 months for an MRI…read more If you have breast cancer, you could be dead by now. Don't even try to get any image done. Departments don't talk to departments. My doctor had to fax them multiple times my implant was safe for MRI, finally they cleared it but the appointment department doesn't see that the tech department cleared it. BUT no one calls back. NO one knows how to do their job. They answer the phone but tell you that they can TRY and help you but no one has. I have dozens of phone calls out to them and a quarter of them returned my calls but without help. March 15th the request was sent to them by my doctor and I still don't have an appointment. At this point, if you are reading this, I should just go to another facility.

Posting this review here because the owner runs the Caldwell and Meridian locations…read more This two star review has nothing to do with the staff at the Meridian location. They were excellent in every way. My dissatisfaction is with the owner of Imaging Center of Idaho who has not refunded my deposit made for the MRI that ended up not happening. The deposit was made July 30, and it's now Sept. 20 and I was told originally that it would take 2 weeks for the refund. I called again today and was given another ambiguous explanation. I'm not happy with the business practices of this facility. After going to another MRI for a successful test I was told that the practice of asking for a deposit is not standard. When and if I receive my deposit I will adjust my review.

I would not send my worst enemy to Tim Johans. He was rude from the beginning. My A1C was too…read morehigh to do the surgery yet. He joked that I would be a quadrapaligic if I got in a fender bender. Hw was angry about my blood sugar & that he couldn't make money on my surgery. There was no offer or discussion of a plan to get it to the level needed. I've since found a surgeon who genuinely cares & am getting my needed sugery in 3 days.

My family member almost died because this dr ignored very clear signs that put them in the ER and…read morethen admitted to hospital for 4 days care. So thankful for St Lukes saving her life! If all you care about is religion (you will hear a loooooot about it) and hearing how bad he thinks St Luke's and St Al's are, then go ahead. But beware, his care falls very short of any we have had at Luke's and the providers there. They knew immediately an admit was necessary and started life saving medications. He actually had the nerve to tell my family member that none of what happened to them had anything to do with his surgery. WHEN IT ALL DID, and was proven. Never seeing this dr again.

outstanding care from front to back, A special shoutout to Shannin F at front desk who waited with…read moreme after she was off work till some one came to pick me up. She said, "I don't want to leave till I know you're safe"! I have never seen this spectacular service ever! Lynn S

St.Luke's does not care for women in a way that should be expected. Women have their children in…read moretow in many things including doctor's appointments. I have never had an issue with taking my child to a doctor's appointment until today. they would not allow my 9 YEAR old( very well behaved just playing his video game) to wait in the lobby (or come back with me) while I got an ultrasound of my breast for a mass that was found during a mammogram. I am very anxious, obviously, to know the results so instead of waiting for them to call me, I called them to schedule the earliest appointment available. I got myself and my child up at 7 am for a 8:15 appointment. When I arrived, the front desk person did not greet me kindly. She had a frown on her face and very rudely said I can't have a child under 18 in the lobby unless I have someone to sit with him. This basically forced me to cancel my appointment. NONE of the staff(including the manager) could even use BASIC customer service skilla, like I am so sorry, etc... So now here I am having to wait anxiously until I can get into another appointment and WAIT to see if I have e breast cancer. Shame on you St. Luke's for treating Mothers like this!!!!!! This is supposed to be a clinic to care for WOME but you FAILED MISERABLY! I will never go back or recommend St. Luke's to anyone. Learn how to treat mothers!!!!!!