My husband and I will soon be departing for a trip to Southeast Asia. Carolee educated us on the…read morehealth issues in each of the countries we'll be visiting, explained the level of risk of contracting various diseases, and then let us decide which vaccinations, if any, we wanted. She recommended OTC medications to pack and DEET bug spray to reduce the chance of mosquito-borne illnesses, and called in a prescription for antibiotics to take with us in the event of the all-too-common traveller's diarrhea. She also encouraged us to use our traveler's insurance resources, should we need medical help, to ensure we're directed to a legitimate health facility. We were impressed with the comprehensiveness of the consultation and highly recommend Carolee!

I was impressed by how knowledgable the RN was when we went to learn about Japanese Encephalitis…read more We had a good time and learned a lot about it. In the end we decided to get the vaccine and it was very quick to order it. Thanks!

Long, long delays for basic care. If it's late at night and the urgent care or your primary is…read moreclosed this is your only option. And, they run it exactly like it's your only option... If you have minor issues and you are able to be seen by your primary or urgent care you would be well advised to do so for both your time and your money. If it's outside of those hours think hard about spending your time here. If you can wait with minor injuries until a first am appt elsewhere that is probably worth it. It's a shame - if this er was run half as well as our local urgent care it would be worth extra cost associated with hospital ers. I'm certainly grateful we have an er at all, but it's not a customer centric organization. Once care givers actually attended they were friendly and helpful.

Stayed in the ward where I was considered a fall risk, which I dispute. Each room was equipped with…read morea stand up device that observed 24/7and had a screen. Bed was equipped with a sensor. It was expected to stay in bed 24/7. Leaving the bed would sound an alarm. An absolutely obnoxious and loud order from the the observation unit where a live person appeared. Alarm could be heard throughout the floor. Bed ridden 24/7. Don't think this helps patients to rehab. Very poor and humiliating experience. Seemed very draconian. Found it hard to believe this was a place of healing. Everything was in the name of "SAFETY". Doctors generally did not allow one to finish a sentence that would have provided more context that may have effected medical decisions. Constantly cutting off what the patient was trying to say. Liberal use of drugs. Felt like a lab rat at times. 90% of the staff, nurses, aides and other staff were wonderful, thank you!! My BP dropped several points after leaving this place.

I've been going to the Lipson Cancer Center, inside RGH for the last year and half, for breast…read morecancer. This review is mainly for the cancer center. They are amazing here! The staff works like a well oiled machine. The care I received was top notch. I feel completely comfortable, and have tremendous amount of trust. Dr Reid and Dr Silver have an excellent reputation, and I know others she has treated. She fights hard for her patients. The nurses are top notch, very attentive, work great together, always smiling, handle emergencies with quick precision. I've been super impressed. The lack of one star is due to the rest of the hospital. I honestly feel like, when they know I'm being treated my Dr Reid, they jump into action, but if I'm there for some other issue, I always run into weird scheduling issues, delays, failures to call me back. Like I said, I've only experienced that outside of the Cancer and radiation department. But no matter what, I will never go to strong hospital. I know more people who have gone to strong, and left in a body bag, then I know who have gone and walked out. I am absolutely not kidding. RGH, may have some system issues, but their Drs really care. You can see it, and feel it. Their staff tries hard, they are just really busy, and working a ton of hours. But they genuinely care. Unlike other places.

I had major surgery here and was in there for about a week . After cutting me open literally I had…read moreto ring for pain meds It was never explained to me that I had to ask ? I've just been cut open , absolutely I need them . My main complaint is getting help to the bath room and any help needed there in . Staff like patient care techs need to be in friendlier moods for sure

Got something in my right eye and needed it checked…read more The receptionist was very nice. Took as in pretty quick as the waiting room was empty (but there people in the other treatment rooms) We waited on Room 2 Waited over an hour until the nurse came in and did her assessment, wasn't very friendly. About 40 minutes later I heard her asking someone "is 2 still in the room?". That who were while we were here, we were "2" - but maybe only to her. And where else would we be? She hoping we walked out? Nurse Practioner came in, Debra Matt, super-nice, super-smart, felt much better after talking to her. To play is safe she did a full workup (ph level, UV stain etc) Please was clean, coffee and hot chocolate available. Interesting educational television in the rooms.

If I could give negative stars I would. Twice they misdiagnosed me and twice I was sent home with…read moremuscle relaxers for two herniated discs and 6 fractured vertebrae. X-ray? The nurses said their equipment was crappy and it wouldn't help so they didn't do it. I'm now permanently crippled. Six years with a broken spine thanks to WellNow. Misdiagnosed again!? Yes. I had an infected cyst that they prescribed acne medication for. A week later I was rushed to the ER for the infection that spread. Eleven more days in the hospital. The referral to a surgeon went to the angriest surgeon in the world who openly complained about me being referred to his completely empty office. He was a personal friend of the WellNow doctor so he got the referral. The website allows you to schedule an appointment, but it doesn't mean you have an appointment. You have to wait until the never before mentioned "confirmation system" reaches out. The email confirming your appointment? That's not confirmation. You have to wait for a phone call that is sent the day AFTER your appointment. WellNow now requires time travel ability for a visit!

Worst run doctors office I have experienced. Despite the hefty fee ($1k+)they charge for the…read moreimmigration medical exam, they make it impossible for you to get the paperwork. No one ever picked up the phone, returned voice messages or responded to the email. I had to call from a different number to finally talk to someone and she promised to give me a status update and ghosted me next day. Avoid this place at all cost and save yourself big headache!!

Read carefully before!…read more The doctor's office looks like a horror movie. They charge their patients the most they can. I was charged $1400 for vaccinations and blood tests. This is absurd compared to other offices. The facilities are old and dirty. There was no hot water in the bathroom. I will never go back or refer anyone to this corrupt doctor. The girls who work in the office are weak and only care about money.

I went to the Passport Health Office mainly for a vaccine I could not get from the County's Health…read moreDepartment. I arrived 15 minutes early, but ended up waiting 45 minutes after my scheduled appointment time. This alone should justify my poor review of this place. The doctor wasn't late for any legitimate reason, other than that he was having such a grand time with the patient before me. Again, 45 minutes - you'd think any professional would take this into consideration and say sorry, I have another patient. Worse, the doctor rushed through my appointment to make his next appointment. Now the materials they provide, the current-events information related to your trip, all in an effort to aid you during your stay - you can find all this information in a Google search. They print you out pre-written statistical materials, put together in weak binding and hand it off to you as something exclusive. You won't look at it before or during your trip, I promise. You should be fine with your own research. The merchandise they sell are non-brands and overpriced. Sprays, nets, aid kits, they are all available elsewhere and online for a lower cost. Worse, the items are non-returnable. It's a for-profit program. I get that insurance doesn't cover travel so avoid this place unless you can't. And check with the health department first if they have the vaccines you want (HEP A would be covered there, but it's $95 at passport health) because of course they won't tell you this.

I was with my daughter to prepare for her upcoming trip to Argentina. The unbelievable amount of…read morepertinent information that was relayed to both Veronica and myself was so reassuring and on point. Barbara was wonderful and we left with a much more informed state of mind and My daughter was thrilled with the packet of information and the informative and pleasant experience

Never had any issues at the Arnot . A surgery, Labs and scans have been accurate with a nice staff…read moreand medical crew. If you need more specialized care, they will send you to a specialist as required, A+

I was ready and prepped for surgery and after 3 hours of waiting was told that my surgery was…read morecanceled. The only explanation I got was that it was a sterilization issue. Three weeks later I still don't have a surgery scheduled. The issue is still not fixed. Sooooo.... How can a hospital sit still with no surgeries and millions of dollars in revenue be lost. When I called the OR for answers they could not give me a simple yes or no to my question. I don't like being lied to for some type of cover up. Something is not right with this situation. I have found another surgeon and a better hospital that works.

I took my son in tonight and an RN named Shelyta was, by far, the best staff member that me or my…read morefamily has ever had. She was attentive, she explained things where we could understand what she was saying. She is a Registered Nurse in the ER. I wish all of them were like her. -Jessica Whatley

It should be zero stars... On Thursday, May 28, 2026, my mom was sent to the Wilson ER from…read moreSusquehanna Nursing home, where she is a resident with advancing dementia. She had fallen and they thought she had fractured her right elbow. After she was sent to the ER, her provider called the ER twice (first speaking to triage nurse, Sarah, and then to her nurse, Mina) to tell them that my mom has advancing dementia, so she does not have the capacity to give consent. She also told them to contact me before they did anything because I am her POA and health care proxy. During that afternoon I received numerous MyChart notifications for tests being done. For the first few hours they were x-rays, but then it changed to blood tests, ekg, and a chest x-ray. After I got out of work my husband and I went to the ER and it is a good thing that we did. When we walked into my mom's room Dr. Guizano was telling my mom that she was being admitted for surgery. I said no she is not. The ER was explicitly told to get her elbow stabilized and send her back. He said ok and walked out of the room. In his notes he wrote family is "aware of risk-benefit". At no time did he have a conversation with us regarding this. Dr. Howell in his notes stated that "patient verbalizes understanding" in consenting to x-rays and an ecg. She does not have the capacity to understand or consent to anything. At no time during this day was I called or consulted regarding her treatment. My mom is extremely frail and has bad reactions to anesthesia. The risk of surgery is too great. Had I not got there when I did, there is a good chance she would not have made it through the surgery. It is appalling that this took place. Protocol was not followed. The elderly rely on others to look out for their needs. This was not done in this case. I will be looking into what options we have.