Agreed with the other poster. Terrible customer service. After money was received, I can't get them on the phone no matter how many times I called. I was told that Daniel was at lunch and then when I asked to leave a voicemail was told they can't transfer to voicemail. I asked to talk to Jo Stephens and after a lengthy hold wait and the receptionist returning to ask what company I was with, was told she is on the phone with another client.
My site was finished and I transferred it to my other host where all other sites are kept to keep them all together. I asked them for some vector files that are on the site and they told me, in no uncertain terms, that I am no longer a client and if I knew how to transfer the site I should know how to get the vector files. Well guess what, I paid my host to move the files because I don't build websites and don't know how to move them. That isn't my business.
Extremely poor customer service, difficult to work with (you have to login to their portal in order to make any changes or updates to the website build - regardless of asking to do everything over email).
Avoid these people at all costs. read more
