One sentence could say it all: Best dentist in the world!!!"…read more Alexandra Germain is the sweetest dentist I have ever known! She takes a lot of time for each patient (you will never be a number there), she is always on time, always smiling, very professional and for those like me, scared of dentists, she even has this special gas that will totally relax you and make you feel comfortable with everything happening in your mouth!! Don't worry you will not feel dizzy after. She has recently moved to this new office, beautiful, super clean!!! Just next to Saks on the 5th Av. Her assistant is very very nice and her secretary is super as well!! You definitely have to go to see her. It will change your experience with dentistry forever!!

Dr Germain is a great saleswoman…read more She is always trying to sell you some expensive treament or gadget ($8,000 braces, $500 deep cleaning, $100 toothbrush etc). If you are ready to spend A LOT of money in dental care, she is your woman. If, on the other hand, you are happy with twice yearly cleanups covered by your insurance, look elsewhere.

I have to admit that I've (luckily) had the exact opposite experience as the other reviewer... I've…read morebeen coming here for just around two years and have always had a great experience. First of this isn't your average dentist... while I believe they will do standard dental work, this is really a cosmetic dentistry so if you're just after a check-up it may be better to try elsewhere. Above said, if you require anything cosmetic this could be the place for you... side note, and there's always exceptions, but it's usually a mistake to go to a standard dentist for cosmetic work... you don't go to McDonald's if you want a steak after all! I love the facility itself... it's very clean, modern, and has a spa feel to it. The area it is in, on Wimpole St., is also a quite nice area to stroll through and easy to get to from Bond Street. (Although it's always so hard to walk past Meat Liquor and not pop in following a cleaning or check-up at Sensu!) For me I've always had good luck with the various members of staff... from the receptionist, to the hygienist, to the doctors themselves it's always been 100% positive and smiles from start to finish with a bottle of water always offered from reception on arrival... beyond that they always work with my crazy schedule and have been very flexible with my Invisalign appointments. (I work out of the country off and on so it's not always easy to keep to a laid out schedule.) Speaking of schedule, they also stay open a bit later than you would expect so it's not unusual to get a 7pm appointment if needed and I think they even do Saturday appointments. I can't speak to other treatments, but for me at least (a long course of Invisalign) they were cheaper than my first attempt here in London (don't even get me started on that horror show of a place!) and even the place I inquired into up in York. I was shocked and looking for the catch, because this place seemed far more high end and professional than the other practice I first went to, but nearing the end of my treatment and having paid in full it doesn't seem there was one... they were simply cheaper despite the other place being on "offer" at the time. (Price of course is relative to what it is you're having done and how much you're willing to shop around, just speaking of my one experience a few years back.) Hopefully the other reviewer just ran into someone on an off day, or maybe even someone no longer there, etc... I really hate that they had such a bad experience as I would whole heartedly recommend this place to anyone looking for a cosmetic dentistry practice.

If I could go back in time I would run the other way! Do not go here, you will regret it…read more They pull you in with marketing tactics and your consult is actually done by an orthodontist, but after that you'll never see one again. Every appointment is a different person that you meet every 8 weeks and which you have to explain your goals to all over again, which in the end are not met anyway. Your plan gets tailored countless times with each person. Appointment times changed at the last second are frequent. High staff turnover rate. Reception not knowledgeable. If you have to reschedule an appointment you have to wait another 4 weeks. Even with comprehensive treatment they try to push you to close your treatment as fast as they can. Some dentist only works one day a month. They schedule you at either location. Every appointment runs late and then they try to rush you out. They take on way too many patients. They never pick up the phone. There is no personal orthodontic treatment, which is what I thought I signed up for. Please take this review as honest, many listed aren't. And it's not just Invisalign, I had an implant consult scheduled (which I waited 4 weeks for) and on the day I show up, it's by no means an implant specialist but a dentist. She has no idea what I'm talking about. I go to reception, who explained they made a mistake, and schedule me in another 4 weeks. 2 days before the appointment, reception calls and says they must cancel. I am livid. Oh, but don't worry, you guessed it, they can schedule me in another 4 weeks. So, 12 weeks later and I still haven't been seen or even had a "sorry". Not to mention, it's a £50 deposit just to book. A joke is an understatement. These people shouldn't be allowed to run a business.

Dr. Papagrigorakis has been my dentist for the past 4 years. From the first visit I was impressed…read morefrom his scientific knowledge, his friendly manners and his light hand. And no matter how complicated the treatment was, I never experienced any pain, discomfort or problems during or after the treatment. And I do not need to add that I will definitely remain his patient for the years to come! :) George A., Barbican

Truly Horrific Experience…read more I first contacted Prodental in May 2017. I booked an appointment and was sent emails with two different appointments - one of the many examples of their shockingly poor administration, which unfortunately is putting patients at risk. I had my first appoint and was told I was suitable for treatment. I was booked in for a scan and another appointment with the dentist for the following week. I had the scan and returned to dentist expecting treatment to start. Instead he took a look at my scan, said I was suitable for treatment based on my results, that I did not need a further CT scan and that I could be booked in for an implant. I was in and out of the treatment room in about a minute. I was then booked in the extraction and implant six weeks later. 3 days before my implant I received a voicemail saying I needed a CT scan - despite previously being told that it wasn't necessary. I had to take time off at short notice for the scan - and was also charged more than I was quoted for the scan. 4 hours before my appointment I received a call from Prodental telling me that I couldn't have the implant at the appointment because I now needed a bone graft. I spoke to the practice manager Nicola Burgess to try and understand what was going on. Like other reviewers of this surgery have experienced, she started shouting at me down the phone, saying it was my fault for not having had a CT scan insisting that all implant patients have one. When I asked her why the dentist said I didn't need one and why, if all patients have one, did they not book me in for one, she kept shouting over me. She was extremely aggressive. I was given no pre-information prior to the surgery telling me if, for example, I should avoid any medication or whether or not I should eat. The extraction of my tooth was, in the words of the dentist 'traumatic'. Now, I love going to the dentist - and I have a great dentist. I typically don't bother with injections (although they don't bother me). The bone graft surgery was brutal. I could feel and see thick thread pulling hard against my lips as I was stitched up and at the same time the dental nurse kept pushing the suction tube so far back I kept gagging. Four times I had to push her hand back. After the surgery I was given no post-treatment guidance to take away. I was given a prescription for 4 items including anti-biotics and steroids. I asked where there was an open pharmacy (it was almost 7pm) and was told 'round the corner'. I had further appointments for check-ups that took me into the following year. I would book 9am appointments but no-one would be at the surgery including during the snow. My gum was opened up a further three times and not once was I given information before the appointment. In November 2017 I was given a document with pre-surgery information 4 minutes before I went in. It contained information I should have had in advance and information I needed afterwards. After signing the form (which I annotated to show I had only just received it 4 minutes before) they took it away from me so I still didn't get the post-surgery care information. That form stated that I should have been accompanied and I was not. I had the impressions taken for the crown in on February 7th. It takes two weeks for the crown to be made but they made an appointment for 3 weeks later due to the snow. The appointment was postponed repeatedly . On 16th March I received the following email (copied directly): "Unfortuatly we will need to cancel your next appointment on Saturday 3rd Febuary 2018 @ 11.30 , We have avalibility on Friday 2nd January 2018 6pm where we can move your appointment." I had to continually chase them to find out what was happening. Finally I was given an appointment on 25th April. At the appointment they twice tried to get me to sign a form saying I was happy with the final results - even though the implant wasn't finished and I had yet to go into the treatment room. I notice in responses to poor reviews they claim that other patients who have had poor experiences have signed that form - no wonder if they are that duplicitous. Further, I understood all medical information to be confidential so I don't know why they publish statements about which forms patients have signed. At the appointment my gum had to be opened up again. The receptionist, who had been typing on her computer, came into the treatment room to act as the dental nurse. She did not wash her hands or put on gloves before handling the injection or the scalpel and for some unknown reason kept giggling whilst leaning over my face. The dentist had to keep repeating instructions, as she did not know what she was doing. Again I got no post-treatment information. My gum was painful and so I went to my regular dentist who showed me how to clean the area and what to buy. Avoid.

I recommend staff really nice the dr Deborah very good I am doing a 6 month smile I am very happy…read morewith the results I never had any issues really accommodated with the tomes for appointment s don't think twice and booked Alicia Martínez-lopez

Had a pleasant dental implant treatment. Excellent customer service and professional care…read more Treatment is very high standard. Highly recommend Dental Implants Clinic.

Efficient and courteous service. A great NHS dentist and their booking system is good.read more

I m not really good at writing reviews, sorry. But i was deeply unhappy with their work and too…read moretired to continue insisting. It was long process or replacing broken veneer on front tooth and in the end i got one of different color (both dentist and assistant insisted the color was right). Its been 2 years since then and now low quality of work becomes obvious more and more every day. So much money left there :( terrible service.

I'm visiting from the States and my crown fell off due to some shoddy work by my dentist in the US…read more Fortunately, Kings Cross Dental saved the day. This was probably the best, most comfortable and professional dental experience of my life. The staff got me in right away (the next morning) and were so warm and lovely. Their offices were professional, really clean and quite state of the art. I saw a beautiful female dentist (not relevant, but she is!) who I *believe* is Dr. Danya Mougharbel, but am not positive and a really friendly female hygienist, both very professional and welcoming. The dentist discovered my gums around the crown were very inflamed and that I needed some gum surgery before the crown could be readhered, which was fine. I felt nothing -- seriously, whatever magic numbing juju they use is miraculous because I felt literally nothing and my face didn't feel like it was sliding off my head, either. Really localized anesthesia -- well done! She reseated the crown and it felt immediately 100% better. No discomfort, no pain, and my bite finally felt normal, which it never had since I'd had the crown initially applied. I was thrilled. I was a little nervous about the cost, but considering they saw me immediately, did surgery and used industrial super mega space shuttle adhesive to keep my crown on (okay, not space shuttle glue), I was pleasantly surprised by a roughly £200 bill. I wish I'd gotten my crown here to begin with! They were so helpful in sending the photos and my file to my US dentist so I could dispute their work. Really immediate customer service by the office management. Thank you, Kings Cross Dental Clinic! I want to come back for a cleaning before I go home!

These guys really saved me while I was in London & popped a crown. I wouldn't have been able to…read moreenjoy all the good pub food if it hadn't been for them! I bought some over the counter crown adhesive (they actually have tooth repair kits @ Boots here) but it was total rubbish. The crown didn't seat right, and the adhesive didn't hold, plus it caused the dentist to have to clean out the crown before doing a proper job of recementing it himself. Don't bother with those kits, see a dentist - see THIS dentist! Everyone at the practice was very nice & super helpful, they got me in and out in a reasonable time & did a fabulous job. They charge about ₤60 to ₤90 for fixing a crown if you still have the crown & it's intact, on top of an appointment fee of ₤35 - so my visit totaled ₤95 and they were happy to numb my tooth for no additional charge above their quoted prices. Most insurance will cover at least some portion of services like this that you incur while abroad, but either way it's well worth it to get sorted out and on your way! Highly recommended.