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    Services - ONIT Home

    Security system repair

    Security monitoring services

    Water purification system cleaning and maintenance

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    Recommended Reviews - ONIT Home

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    Stay away. First review
    T'Keyah R.

    Update and attaching my first review. STAY AWAY. I finally get someone to respond, year later, and email and then tell me well you have had the account over a year we can't adjust or take you out contract that they never told me about. Which is ridiculous! I'm told to ask now brings now since I'm in year 2 of 3 year contact I was put in. Of course brinks says no and it's on the install people. Just stay away from brinks and ONIT as well. Not honest. Deals are literally too good to be true. Say anything to make a sell. Horrible experience. And there is no customer service. I make sure tell all I know and brand new community I'm in where people are buying system to try anyone but ONIT and Brinks.

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    3 months ago

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    11 months ago

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    4 years ago

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    6 years ago

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    6 years ago

    They took their time and really reassured me with knowledge of my new system. Very polite and helpful.

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    9 years ago

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    9 years ago

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    6 years ago

    Terrible, outdated product and customer service even worse. System never worked as promised/sold. DO NOT USE THIS COMPANY - THEY LIE.

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    6 years ago

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    10 years ago

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    12 years ago

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    5 years ago

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    9 years ago

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    Page 1 of 3

    Ask the Community - ONIT Home

    Review Highlights - ONIT Home

    Install went very smooth and their follow up after the sell and installation is fantastic.

    Mentioned in 2 reviews

    Read more highlights

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    True Protection - Most trusted home security company in Texas.

    True Protection

    (8 reviews)

    I already had a security system, but didn't want to lease cameras. Too much money spent over time…read morefor something that'll never be mine. I reached out to this company after reading reviews. I got a call back from Brian, who answered all my questions, and I decided to press forward. He hooked me up with Chase, the technician who'd do the install. Chase showed up for the initial assessment, and helped me make sense of camera placement, etc. When Chase showed up for the install, he was just as professional, and answered any additional questions I had. All I had to do was stay out of his way and let him work. He showed me everything I needed to know in terms of the camera app and made sure to walk with me to confirm camera views. A true professional. I had an issue with the software, and received an immediate callback from Dustin, who helped me clear up my issue. Really good experience so far all the way around.

    ***UPDATE*** Everything has been fixed, system is working…read morewell. Brett really did make things right. Unfortunately, they had a change with their team which negatively affected my experience. They worked with me to ensure I was satisfied, something you don't always see these days. Actually, I half expected them to write me off and cut my losses, thinking I could never be satisfied or something. The fact they stuck with me made me feel understood and trusted, so in return I feel I must do the same. They'll still get referrals from me, because I don't think those guys that screwed up my install work for them anymore. PS- if you can get Josh from Austin to do your install, I highly recommend!! I have had the WORST experience and DO NOT recommend this company. Feel free to tap my name and send me a private message, if you want to know more details. I can at least tell you who you don't want to deal with. This has been so frustrating, I'd hate for anyone else to have the same experience. All the other reviews seem a bit dated so maybe they have new people working because my experience was nowhere near consistent with the other 5-star reviews. The install started Saturday... yet two technicians and three in-home visits later... and one more "planned" for tomorrow... who knows when it will get done?! I honestly can't believe I'm paying for this. My home is less than 2 weeks old (brand new, just built) yet the technicians have managed to screw up my electrical wiring (no electricity to my master bedroom) and blew two transformers. The second blown transformer is why they've got to come out the fourth time. To top it off, the second technician committed to coming at 5:30pm but acts like it's an inconvenience and would rather come earlier. I get it, don't agree to it and have True Protection send someone else (don't accept the job). True Protection does not seem to care... gave me a free lock for my door - thanks, but this service still sucks! Brett said he is going to make this right with a third technician. I will update my review to reflect the final o

    Settler Security

    Settler Security

    (2 reviews)

    I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

    They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

    ONIT Home - securitysystems - Updated May 2026

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