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    OneUnited Bank

    3.4 (14 reviews)
    Open 10:00 am - 3:00 pm
    Updated over 3 months ago

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    Services - OneUnited Bank

    Personal banking

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    11 months ago

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    1 year ago

    Love this institution! It's super user-friendly and has a lot of great services to help get on the right track with money.

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    1 year ago

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    5 years ago

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    3 years ago

    Amazing institution that is doing great work for the community. Easy to use mobile app with far more services than any of the larger banks.

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    3 years ago

    Very Amazing Bank. With outstanding customer service. Answered all of my question and really took the time to consider my needs.

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

    Awesome bank! There is room for improvement! Finally found a bank that is an unapologetic black own.

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    3 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    Ask the Community - OneUnited Bank

    Interest on home equity loan?

    Thanks for your inquiry. We do not offer Home equity loans. We do offer home loans, multifamily loans and commercial real estate loans. For Home loans visit www.oneunited.com/homeloans.

    Don’t See Your Question? Ask Away!

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    Bank Of America

    Bank Of America

    (4 reviews)

    I've been with them for a long time, poor customer service. Often lines in branches with one…read morecashier. They do not adjust accounts automatically if you have good deposits and high credit ratings, it is up to you to ask and then rates can move down as much as 5%. Charges on accounts when added up are high. Applying for a home loan through them is a nightmare. I worked through a pleasant man at the Belmont branch who gave three different outcomes at three different times, which meant he kept missing that I wanted to put 20% down and kept noting just 10% on the pre-approval. Also said it the approval would be good for three months but then only noted one month on it, I had to keep asking for corrections. My realtor frowned when I said I had a BoA pre-approval - they'll make you jump through hoops, he warned. Sadly, he was right. I'm moving my accounts, there has to be better service elsewhere.

    There's plenty of room to disagree about whether BofA is a good deal. Some people may be better…read moreserved by an online bank with no retail presence, with lower fees. I sort of wish that was me. But with all my electronic transfers linked to BofA, it's a pain to leave. And so where do you go if you need a reliable BofA branch that's not too busy, where a cashier has time to help or a manager is available without an appointment? This is the branch for you! I go out of my way to come here because I can get my problem solved on the first try and without an appointment. Means a lot. A sign says this branch is closing August 15. Probably BofA's computers said this branch doesn't do enough business to justify staying open. Maybe, by their calculation, but that's exactly what makes it so useful for customers. A disappointment to see them go.

    Citizens Bank

    Citizens Bank

    (8 reviews)

    I wish I could say something nice. I'm sure the bank provides perfectly good service for "their…read morecustomers", but it's the "their customers" part that prompts me to write this one-star review. I used the Citizens' Bank ATM (inside the bank) in Brigham Circle and made 3 withdrawals (3 because of limitations per withdrawal). So my 5 minutes at their kiosk made them $11.50 in fees - $3.50 per withdrawal - a transaction that, to my mind, makes me a "customer". When I waited in line (for 10 minutes, while 2 tellers helped 1 customer) to ask them to change a few of the bills, I was told "no", that "those services are reserved for 'their customers'.". %&@&*% ...which meant I had to go find a merchant in Brigham Circle who was willing to make some change for me - something most merchants are not generally very willing to do. So Citizens' cost me 25m of my lunch break first waiting in line, & then looking for a place that would make change for me. CB - if you don't consider ATM accessors "customers", don't charge us your fee$!!!

    So, lol, I decided to open an account here and get a debit card since it's close to my apartment…read moreand my closest old bank is all the way downtown. Anyway, open up the account, get the card, ok. I wait and wait for my card to come. Doesn't come. I go to the branch, and they tell me it's on it's way. I wait a few more days- no card. I go back yet again, and the girl at the counter checks to see the address they sent it to. Apparently the first clerk who set up my card put in a misspelled address. Ahh, so that's why I never got anything. She corrected the error and I got my card a couple days after. Lol

    OneUnited Bank - banks - Updated May 2026

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