My husband and have had more than one loan through OneMain and my experience has always been positive and everyone there has been nothing but helpful. Diane is who we've always worked with and she is fantastic. She came up with a plan that worked best for our situation and helped us when we were in need of some financial assistance the most. She is patient and kind and if we are looking to get another loan in the future she will be the first person we will call! read more

Diane at this office has very poor customer service skills and after she could not help me because she did not even know what kind of software she was using, I asked to be connected to the home office to see if they could help me with my problem even though I knew it was a long shot. She refused and I told her I know they may tell me the same thing but I would still like to try. She refused again. I asked her name she would only give me her first would knock him here last and said she's the only one in the office. I finally convinced her to give me the number to the home office. Very rude and shouty. She also mentioned she was the only one in the office at the time and I don't think you want somebody like this representing your company read more