I have a secured loan and the collateral broke down and is not worth repairing, and my branch basically told me I'm on my own, they can't do anything for me. Can't even refinance into an unsecured loan. Can't take the value of the car off the loan when the car would have been paid off a long time ago. They're willing to give you money but when you need help or something happens, don't bother reaching out to them! Wouldn't recommend going through OneMain even if you're desperate, don't make the same mistake I did. All they will do is put you in debt and when you start struggling or something happens to your car that they now have a lien on, you'll be out of luck too! I have paid them so so so much money over the years and they have literally done nothing for me as a customer. They're useless. I'm aware how loans and credit work, the point is every worker I've dealt with is useless and the East Amherst branch is unwilling to help long term customers, and they just make excuses. It's just not how you treat loyal customers. This may sound like I'm exaggerating but I'm not. The lady I spoke to on the phone could do nothing for me, the manager Logan apparently wanted to speak with me but the lady said never mind and just told me "Sorry" and now I'm on my own with a large amount of negative equity on a car I can't even drive anymore! Also don't email them and expect a response, they will not respond via email, I don't know why it's even listed as an option on their website. I have emailed numerous times over the years when I'm working and cannot call and they never answer. Please proceed with caution if you decide to use them. read more

High interest rates. Even after you pay off your loan, they still harass you to open another one.

Soniya at One Main Financial located on 3051 N Pulaski Rd Chicago, IL 60641 United States is incompetent. She asked me to come in 3 times which I took time off work and I wasn't able to get a loan. She doesn't know or understand your company's procedures at all. Very unprofessional. read more

I was a previous customer of OneMain Financial. I paid off my loan and received emails saying I had an excellent choice of getting a new loan. Without affecting my credit I applied and was told I was approved then I was told I needed a cosigner. I tried again and was told I was approved to bring my vehicle in to complete the transaction. Upon arriving with my vehicle and submitting all the requested paperwork, allowing them to access my personal bank information, I was again denied. I checked and they denied me several times without my knowledge. I will not recommend them the service was horrible, (the one at 4750 W Armitage) was supposed to open at 8:30 according to the website, phone recording and the sign on the door. They did not arrive until 9 and was not very professional. If you want a good place to go to try Regional Finance in Schaumburg or Heights Finance on 18th street in Chicago, they have excellent service. read more

horrible customer service! ms. stephanie that work there didn't say hi hello or nothing! the look on her face would tell the hold story! she didn"t want to bother with no one! read more

I had to finance a vechicle thru one main interest rate was at a 35 percent car was involved in a accident being totaled. Kept getting harassed about payments. Finally the insurance mailed them payment and they didn't have the courtesy of informing me. I was told they sent a letter thru the MAIL on June 1,2024 today is 6-17 then she said it was mailed the 10 th why couldn't I receive a call read more

i attempted to get a loan through these people for 2k just some extra emergency money. yhwu told me I was approved for 14k but I didn't want or need that and was told I couldn't take a LOWER amount because of my credit score...huh? Then I was told that the payments would be $849 a month and that I would have to use my car as collateral damage. None of that made sense to me. Needless to say I didn't take the loan and o wouldn't recommend anyone using them. read more

One Main Financial,is Truly a Professional,Class Act Ownership,Team of Caring,People Whom surely protect there Interest,Business,However without Greed,with Compassion in Helping Others in Difficult Times,Special Note even if I wasn't Blessed by piece of mind in acquiring Loan to pay off all other debts incurred,,Sr. Melissa M. Perez Personal Loan Specialist,Hopefully will be Manager of other Locales,perhaps Midwestern Region,She is Epitome of What described above,Her Staff Reflects Her Image to and of One Main. Sincerely,Respectfully Mr.Cal p.Shummon[SHIMUN] fmr,u.s.congressionalveterans-liaison 312-909-2956 read more

OneMain Financial - One Main Financial is a Class Act Operation,especially in todays Standards.... - Banks & Credit Unions Near Me - Chicago, Illinois

Terrible service. On Western Avenue. I tried to get $4,000 and this person named Tina literally spoke to me like she was doing me a favor. i submitted everything and she wanted to go line by line of me and my husband's credit report. Line by line???? For 4,000? They promise you the loan and then give you a difficult time. I see why their reviews are terrible. read more

If I could give zero stars I would. Terrible service, they don't get back to you in a timely manner it's like they don't like to work and will give you a hard time to take out your loan. read more

Can I give negative stars? This company is a criminal syndicate. They take advantage of trusting consumers. I paid my loan off a while ago and they are holding my title hostage. It's almost been a month. No one helps. Extremely shady - do not ever use this company. read more

Virtually no scruples whatsoever. This is the remnants of American General Finance, and Springleaf financial services. Extremely high rates. Poor customer service. Ineptitude, aggressive collection tactics, and very questionable sales tactics on insurance products into the loans. read more

Horrible customer service in the Desplaines location. Alex is the worst, and the managers are no better. They don't have a clue of what they are doing. Between 3/24-4/4 I received at least 4 different answers. They asked 5 different times to upload documents, I was told that they didn't receive them it's a glitch in the system. Just horrible customer service do not use them at all. At the end of the day find a better company to do business with. If I could give no stars I would. read more

If no stars was available, that would be my rating. This place is a total rip off. Once again another business taking advantage of minorities that need financial assistance. Their interest rates are too high. Your contract is a stack of papers that they know you are not going to read...but please read. The reps mislead you into thinking one thing and it is not. When you call to complain about it, they say you should have read the contract. I visited the Homewood, IL office. read more

My back was against the wall in desperate need of a car, so I went to one main for a loan, staff was friendly, but ended up getting a loan for 7,000 but good I ended up spending almost 20,000 paying it back besides the extremely high interest rate(credit score of 640 at the time) they also have a bunch of other hidden fees so be extremely cautious and read through the fine print if u are going to do business with this company, because they will stick it to you. read more

We have had nothing but trouble with One Main in streator. We paid our loan in full and they are giving us the run around about getting us our title to our vehicle. No one seems to have it ... I will never go back to One Main Financial ever again.... Stay clear ........ read more

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i repeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing read more

Perhaps the most unprofessional business of all time. The other reviewer must be a family member of Melissa because I attempted to work with her and it was IMPOSSIBLE. First she said she could approve a secured loan with my car as collateral and I would only need to bring the title of the car. WRONG. (Proof of insurance is also needed) Secondly she attempted to verify employment without my permission. She then yelled at me for informing her, I did not give her permission to contact my employer. Thirdly, I asked to be transferred to a different rep and she refused. I called back and spoke to the branch manager who said she would take it from here. The branch manager then verified employment with my HR Dept and stated she would call me back. Being dissatisfied with dumb and dumber, I asked to be transferred to a different branch. In a form of retaliation before transferring my loan to a different branch, they indicated I refused employment verification. Also false, I simply needed a notification from Brennan or Dale (Stepbrothers reference) BEFOREHAND, in order to connect with my HR department. Once I knew they needed to verify employment, I connected with my HR dept. HR then took the call. I explained to Melissa a heads up was required as my HR Dept is very busy but she probably couldn't hear me over her yelling. Long story short, sell an organ before thinking twice about taking funds from these people. read more

Do not get a loan from this place. That's why they have 1 star. They don't even deserve that.

Avoid taking out any loan from here! I know we usually are desperate when we consider a place like this, but they PREY on that desperation! Since August 2020 I have made additional payments that have been misapplied. Since August 2020 I have tried unsuccessfully to get this company to resolve my misapplied payments. Over $1,000 applied incorrectly!!! There are many other similar businesses that will give you a loan and actually honor your agreement and apply your payments correctly. read more

These people are a deceitful! They claim to be able to give loans to people with bad credit, but that's misleading! I applied for a $2,000 loan and was approved for up to $4,000 with a car title. I told the representative I didn't have a vehicle under my name. The rep then said my wife could co-sign since my credit wasn't high enough. She made it seem that I would have a better chance of securing the loan if our credit scores and INCOME were combined. We went to their office, and after being made to wait a really long time, we were told the only way we could get approved was to use my wife's car title as collateral....basically a title loan. For everyone who knows...title loans are a HUGE rip-off! You borrow $4,000 and end up paying back $11,000...more than twice as much! We were then told that we could apply later when our credit improved...NEWS FLASH: If we already had good credit, we wouldn't need the loan in the first place, imagine that! They claim to "help people with bad credit" but that's clearly not the case as my credit was the reason we were denied. So I guess you have to have "good-bad credit???" These people are like any other typical shady loan sharks. Don't waste your time with them. They lure you in telling you you're approved when you're really not. For a $2,000 loan I was told the payments would be around $95 a month. Had I been approved, I could've and WOULD'VE easily made $300 monthly payments to pay it off faster. I totally had the means and income to afford this loan and the monthly payments, but no, it all comes down to some stupid 3-digit credit score number with these people, though they claim to focus more on your income rather than your credit score. That's clearly not true, or else I would have been approved. If you get any "pre-approval" letters from them in the mail, tear it up. These people are just after your cars and assets. read more