The process was smooth and quick. The lady that helped first was thorough and quick. The lady with…read morethe beautiful earrings took my temperature and weight she even made me smile while my finger underwent a poke. The computer was a mess, when I would try to push a "no" answer the computer would change it to " yes " or "not sure." The nurse was so nice After all that I could not donate because of my medications. I was there for 3 1/2 hours but the employees were great. I would recommend them. Good job ladies and gentlemen!

It took 2 hours just to get through the check in process for a return appt. Then another 30 min…read moresitting in chair waiting. Then another hour plus in the chair.

This will be my third donation. The last one was not the best but this time was great. Fast to get…read morein even though the center was super busy. Very professional and friendly staff. Most of the chairs were full but the staff continued to be efficient. I'll definitely keep going back to this location. Andddd...don't listen to the bad reviews. I understand that all businesses have new and inexperienced employees so I have patience even with this endeavor. Beside the fact they do pay well for waiting and sitting. Just take your phone or a book.

I've been donating for several months. The wait has gotten progressively longer. It used to take 45…read moreminutes for the entire donation but the longest was 2 hours. A couple of weeks ago, I was told I needed to give a blood sample which I did. Then I received a letter from Biolife stating I could not donate because I had a STD. I called to get more information and was told they could not discuss my results over the phone. I went to the health department and took another blood test. Turns out the first test was a false positive. I never had the STD. Then I got a call from Biolife stating that I could donate again. The whole experience was unpleasant and stressful.

Thank you awesome very clean very nice people this is a great great place to be…read more People are very nice kind it's located next to McDonald's Burger King there's a Walmart down the road everything is very very convenient this is awesome the bus service is here as well

Small, not enough workers. Been waiting over 4 hours and still haven't been seen or anything. Not…read morethe best spot. Wont come back

Came in to donate plasma today and was so impressed with this location. It was really clean and…read morewell kept, and also easy to get to with lots of available parking. The staff members were also amazing. Everyone I worked with was super helpful, personable and professional. I was also super impressed by Anthony. I always have to donate from my right arm because everyone else either can't find a vein in my left arm or they miss it when they stick me. Anthony got it on the first try and was so fast that I barely felt a thing. I highly recommend this OctaPharma.

Although the center has improved over the last few years certain staff members are somewhat…read moreinconsiderate towards donors. Most donors like to listen to something on their phone or tablet but certain staff members like to crank up their radio in the donation area making it difficult for the donors to hear what they're trying to listen to. I think the staff listening to their music and having their boombox in the donation center is uncalled for. That should be kept in the break room. Not everyone wants to listen to the same kind of music that the staff wants. Despite using earbuds trying to drown out the staffs boombox having that music pounding is very irritating!

If you come to this location be prepared for a long wait. The employees work very hard but there…read morearen't hardly any employees. On a Friday there are people in the lobby, 10 people back here waiting with only 2 employees on the floor. SAD!!!! I LOVE THE WORKERS AND THAT'S WHY I KEEP COMING BACK BUT I'M REALLY THINKING ABOUT GOING TO OCTAPHARMA!! Getting tired of always waiting even though I make an appointment. Either I'm waiting on the bed or waiting on the over flow chairs....

I showed up and spent 1 1/2 hours getting screened to be turned away because of military travel…read more (this should be one of the first things asked or put on the website) I can donate blood at other sites and I get disqualified here. I looked up the time frames and when going through your own travel chart I am not disqualified. If I am reading everything correct it is a accumulation of 5 years if in Germany. (see below) If you have different criteria you should let the customer see it up front. I was there less than 2 1/2 between 1993 -1995. The site is very clean and everyone is very nice they just waisted my time. ************************************** You are not eligible to donate blood if you spent -- meaning visited or lived -- a cumulative time of five years or more from January 1, 1980 to present, in any combination of the following countries in Europe, including: The United Kingdom from 1980 through 1996 as listed above On or associated with military bases as described above, and In other countries in Europe as listed below: Germany **************************************** UPDATE I was called by a manager within 2 hours of sending a direct message and he explained that there was a question I answered wrong and it was reviewed wrong by the tech and that is why they placed me on the disqualified list. This places me in the national database. He said it will take a little while to get it corrected and then I will be allowed to donate again. He did say he would be contacting me personally when it is corrected.