Stop by store 3 minutes before closing to get an anchor. Apologized to manager and he responded…read morequote " let me know if you need help no rush"! He help with anchor and some chain. He apologized for not have the rope i needed and offered to order for me before finding out i was a West marine pro account holder from out of town Nice guy and even better customer service skills!! Appreciate you!!!

The quality has gone down over the years while the cost has gone up. I always shop elsewhere and…read moreonly go to west marine when all else fails. Just purchased a wax product that is $20 less in other stores (and only went to west marine because my go to was out of stock). Check hardware stores first, then online and then west marine if you are stuck.

Nice store with friendly people and excellent selections. Wish they had more wool athletic…read moreclothing, but it seems to be more of an outdoor activity like hiking, fishing, camping, etc, store as the name implies. I'll be back to check their inventory!

I loved my visit to this location. The staff was very informative about their products and offered…read moreother suggestions. Although I didn't purchase what I originally went in for, I did purchase some Sanuks, which I'm so excited about. The gentleman that checked me out at the register was also very friendly and let me know that if I needed to return I wouldn't HAVE to have the recent. They keep track of purchases and could look it up in the system. How awesome is that!~

When I ran across this site on the internet and saw their prices, I immediatly thought it had to be…read morea scam. I did some research and found out that it was a real site with real savings. I ordered a Quantum spinning reel just like the one that I purchased at Bass Pro Shop for $71.00 inc tax. The same exact reel from Sportsman's Wholesale was $37.00 inc shipping saving me $34.00. I ordered it on a Saturday and it arrived the following Friday morning just as it was stated in the purchase agreement. Ordering could not have been easier and the whole process was simplified enough for even me ( 70 yr old ), old school type who grew up buying everything from a store of one type or another. Do yourself a huge favor and give this place a chance, you will not be sorry !!!

I'm so happy I found this place. Don't get me wrong there are other shops in "fisherman's paradise"…read morebut none like this. I can't stay away and usually find myself there at least once a week. Whether for bait or more gear. They have any and everything for your fishing needs and cheaper than anywhere else. I've already purchased Fin Nor reels from them for two spinning rods and two surf poles. And did I mention they have them BOGO!?! Yes that's right they are buy one get one and cheaper than other local stores and online.

Great staff and a very well stocked store ! We had a great…read moretime there and look forward to stopping in the next time we are in DC

My favorite place to spend my Paycheck! They are very helpful and friendly and have the latest and…read moregreatest baits and fishing gear. I catch lots of fish with the stuff I have bought from NRB&T

A group of us decided to take an archery class. Boy have bows changed since I was a kid. I found…read morethe class to be very interesting. At first, after some instruction, I thought, no way, I can't do this. But with some encouragement I tried and didn't do so badly. The young lady Sam was very helpful and you can tell she knows her Archery. She was pleasant and really wanted us to feel comfortable and happy with our shots even if we did them poorly. The only negative thing I have is that she speaks so softly. So, either she has to have a louder voice, esp. with seniors or the shop has to turn down the music so we can hear her. Remember, some seniors can't hear. LOL The shop itself needs to put a fan in the shooting area or turn up the AC because it gets hot back there. It would be nice if water was available or whoever sets up the reservation is told to bring water. I am glad there were only five us. Anymore and it would have been uncomfortable. In total we were there about an hour and a half. Not bad for $20..We all agreed it was a good amount of time for first timers. Oh, the other thing to make sure the caller is told, and I don't know if this was done, but when we went in, our friend had open toe shoes on and that is a no, no. You must wear closed shoes.

Top notch store. Top people, top gear, amazing customer service. Rapid shipping when you order…read moreanything as well.

I live on the coast, my daughter, who lives in the he Raleigh area was down and had a Christmas…read moregift she needed to exchange - we took the time / day to drive to the Kinston store the day after Christmas. I didn't realize there was a store wide sale of 50 percent off and they were going to be flooded with shoppers. But that was ok We stepped to the register area in the ladies section of the store, stopping at the register on the left when facing the check out station - Before I could get beyond we would like to make an exchange the associate we were speaking with turned , called another associate over and with the most sarcastic tone of voice and eye contact said: We have another exchange. I'm confident without a doubt she had a long day but her attitude and tone were completely unnecessary. I've been stopping by The Neuse Sport Shop for many years and have never had a less than positive encounter with any other associate. I completely understand seasonal help is essential during the holiday season but basic courtesy isn't a trate the store should have to teach. Maybe associates should be reminded to treat each guest as they would like to be treated and let their personality shine as bright as the day they were interviewed / hired for the position. As it ended up, after looking around we didn't make the exchange , we'll try the Cape Carteret store . *The associate we encountered had below the shoulder, thicker, dark hair that was parted down the middle. I'll end on a kind southern statement that speaks volumes : Bless her heart . . .

Received $100 online gift card from my son. Ordered an inshore rod that was shown as in stock, at…read more$119. Order was cancelled not in stock. Ordered a less expensive inshore rod shown as in stock, plus some lures to make total over $100 for free shipping. Rod order was cancelled not in stock. Received the lures. Now I'm afraid to order a rod plus enough other items for free shipping. So I ordered another rod shown as in stock, but have to pay shipping. Waiting to see if this is also cancelled.

Everything for outdoors. Largest selection I've ever seen. Has indoor range. Lot's of shopping for…read moreNC traditional fragrances, clothes, snacks, accessories. I highly recommend as one of the best stored in NC. Also has local wine selection now.

Very poor customer service. I waited at counter to get some range time, and three employees walked…read moreby me. Not one said anything. Never going back.

Cayden the customer service associate was RUDE, indignant, and refused to get the guy shopping a…read moremanager, later proceeded to swear at him. You could over hear him telling the other customer "I am a grown ass man"... Last time we go there.

While the store and employees are good. They sold me a defective Yeti cooler with and giant dent in…read morethe lid that was not noticed until I got home and noticed! The cooler is defective and only keeps ice for two hours! Honestly not great since normal yetis keep ice for days!