Never Pay Cash! I was recommended to seek insurance from Express Car Rentals. He recommended Dairy Auto Land, and Freeway brokerage accomodatted. I purchashed what I was told I needed, "a non-owners policy". When I rented a vehicle from Andy he called and verified I had full coverage. This Insurance's affiliates validated vocally, on speaker, that I had full coverage to rent from Express Rentals Visalia- Andy truly verified this, as I gave the insurance company permissio into speak with him. I was scammed into purchasing this insurance. Luckily, I only had a blow out. South of Bardsley I rode out the car until it stopped (see pic). I was waiting on the 99 Highway after calling Tow One, who began to remove tire but when payment was questioned.
He unjacked (lowered) the vehicle a safety wasnt on his mind, he didn't want to get in trouble from his "boss"! He called and negotiated a price with Andy (Express Rental Agent), without my knowledge. Eventually45 minutes later, as payment was more important than safety a decision was made. Not my decision, the payment decision.
For a full hour I was terrified as diesels and cars zipped by at fast speeds. Then the man, from Tow One, in a solar tint pickup; asked me to help him, and I did. Even with a broken sandle on my left foot. Freeway told me I didn't have full coverage or road side assistance. I was dumbfounded as I followed protocol any other insurance company would want. Well after the spare was on, I realized it looked awfully low. Tow one solar truck zipped off! I noticed the spare was little, but looked like it needed air badly. Thankfully the next ramp I pulled up to, had an adjacent gas station. I added 40 PSI to make it 60 PS (spare tire stated, needed PSI.
After all this no one called to see if the car or me were ok. I went to return the vehicle that night, Andy was locked and closed. Summary: Freeway Insurance lied to Express Rentals- Yet juxtaposed they both lied too me. I returned the vehicle two days early. Lost full deposit, and only reason they both win is because I was low on funds and had no protection of a bank. Everything was in cash. Thank Jesus I handled the blowout the way I have read in the past and no one other than me were hurt or highly inconvenienced.
LEARNED: So, Freeway Insurance (Broker for Dairy Autoland) lied to Express Rentals-who would, "never rent out a vehicle without verifying full coverage"! Andy didnt - it was vocalized on speaker it fast covered to drive. I was scammed for cash and guess how much it cost to have a man put on a spare, with assistance? 300.00 Dollars. OH-HE gave a 50.00 dollar discount (see added pic). I love how Freeway Insurance states to me it was Express Auto Rentals lie, he then blames the Auto One Tow man in the solar tint truck to save me off a busy highway. At the end when I open the glovebox I find an interesting bumper sticker (see pic). Oh, I was also told I should of called Andy the "employee" to use his AAA. Before renting he stated the tire sensor light was on but everything was ok and had been checked out. Also, I was never told to call him in case of a blowout (isn't this why we want insurance)!
For five days I paid 591.00 to be scammed. When I learned there was no full coverage by the man who verified it with Freeway (Dairy Autoland); Who would want that liability? Looks like this Freeway Insurance has bad rap. I should of never gave cash to an agent, when another customer is yelling they cancelled his policy after paying while I was in the office. Yes these are unprecedented times. How much more can a business take from ya? How many more profited off a lie Freeway Sold? Oh Tow One took 50 bucks off (see pic). He truly was going to leave me there. This is unacceptable, dangerous, and I believe anytime during rush hour; a vehicle and driver should be towed. Not put to work, and jacked up in such conditions. read more