Given that there are 2 ratings, and 1 of them is a 1 star, let's stop to realize that the 1 star happened in the dumpster fire of a year that was 2020 - Covid precautions, etc. I was there about this time. The lobby was closed, as was the restroom, etc. It was like that EVERYWHERE. Such was to be expected. I also experienced the same SUPPLY CHAIN issues during that Covid period. I am not affiliated with One Stop, just so you know, and that review is totally OUT of context. I have a 20 year old truck. I have spent quite a bit of time and money there. One Stop has had PLENTY of opportunities to "hose me down", and they didn't do it. Any time. On my model of truck, the smallest thing can be a disaster. I had more than one issue that was caused by a 6" vacuum hose. They put a spare one on it, took 5 minutes to diagnose, and no charge. Another time, the lovely streets in this town busted my front end to bits, and they had the truck repaired in 24 hours. Labor is high right now, yes. So are parts. They're also sometimes hard to get. Deal with it, Folks. If you've never worked retail or customer service, you have no idea! Dale York and his son Josh are two of the most honest and respectable people I know. As I said, plenty of opp's have presented themselves for them to make a large, easy profit. And they didn't. One Stop is the only place that I allow to touch my truck now, unless I'm out of town! As I said, it's 20 years old now, and it probably wouldn't have made it this far without them. read more

I live in Brazil and can't praise One Stop enough. They do not deserve a one star review. They are extremely honest and I am pretty sure the one star review did not come from something they did. We have a new premium car that has never been in the shop, but is no longer under warranty. We are taking it there for a problem we discovered. We would not trust anyone else to perform work on our car. We trust them 100%. I HIGHLY RECOMMEND THEM! read more

I can't say enough great things about One Stop. They are honest, respectable and helpful. If they can't fix it they will explain why and give you alternate suggestions instead of just trying things until the issue is solved. We all know that results in money wasted and I think they genuinely want to avoid that for you. Their waiting area is nice; they have beverages, wi-fi, and a TV. Matt's customer service is STELLAR! As long as I live in this area I won't take my vehicles any where else. I really don't understand the 1 star review. read more

Once again, One Stop Auto runs their business like a complete shit show! My step-daughter came from Illinois to have her van's brakes repaired. She asked them to order the parts in advance so she wouldn't have to wait as long. Did they? No. It's a good thing we were home because there wasn't a place to sit while waiting and the owner refused to let her use the restroom! They spent almost $700 and had to wait over 5 hours. read more