We walked in on Saturday at 4:00 and filled out the paperwork as new patients. There were 2 other…read morepatients in the waiting room and they were called as we filled out our paperwork. We waited less than 30 minutes before called back. The staff was courteous and friendly as well. We waited for the doctor for another 20 minutes and after he took a look, let us know that some stitches were needed for the small laceration on the hip. We were stitched, cleaned up, and out of the office in 1.5 hours. The nursing staff was friendly and even came out to check on us as we were leaving. Overall extremely satisfied.

Avoid at all costs, they have double charged me for the same services, promising they will return…read morethe first charge within 5 business days, 3 weeks later, and numerous attempts to contact their billing department, my calls are going to voice mail. They have also cancelled my first appointment after I was waiting at the reception for 1 hour. I am going to give them the benefit of the doubt and blame incompetence rather than willing to scam people deliberately but still I am sure you have better things to do rather than chasing some billing department every day to try and get your $500 back...

My boyfriend and I came in this morning as he is sick. We were on the way to the other urgent care…read morein South End and I wish we would have!! Corbin was our tech and he was so rude to us. Rolling his eyes at things we would say or do. My boyfriend said "whole nine when you have a fever" and Corbin looked down and rolled his eyes!! I do understand that medical field work isn't easy (as I also work in the medical field) but you can't do that! We will not be returning!

Came Sunday because I believe I have COVID, mean ass receptionist nurse at the front. Why put…read morepeople with the worst demeanor and attitude at the front window. Made me feel worst.

I recently had a really intense allergic reaction that required me to visit this urgent care and…read moreI'm so glad I came in. The nurses are Saints with positive attitudes and really took care of me. Dr. Malloy took amazing care of me, he asked many questions and actually listened to me. I was in and out in under an hour and felt like I was truly cared for. Additionally I got RSV in November 2024 and the staff at that time took the best care of me. From helping me with treatment to setting me up with a fantastic pulmonologist. Thank you!!!

update: it has now been over three weeks since I notified them they had double charged me. No one…read morehas even gotten back to me other than email saying that they received my request. The medical staff were fine. But the administrative/billing experience is not good. Rather than directly charging the credit card on file, I was automatically enrolled in a third-party payment company "Convenient Pay". I had paid the amount due in cash at the facility however that did not keep them from transferring all of my credit card information to this third-party and having them charge me a second time for the same amount. The scary thing is that to communicate with "convenient pay" you have to create an account and creating the account automatically authorizes them to SELL YOUR INFORMATION unless you take action to tell them not to. Right now it's a nightmare because for your resolution you have to create an account with yet another and I imagine they will also sell your information (I have not actually created that account for fear of this.)

Sometimes people get sick. Sometimes they get sick when they're away from their home and their…read moreusual doctor. When that happens, Urgent Care facilities fill the need. Presbyterian was there at 6:00 on a Saturday when others were closed. I brought my mom here with an earache. Helped by a check-in clerk, we got to sit for a long while in a waiting room with an overly loud TV and several people simply glued to the TV. I suppose I can't really point fingers since I was glued to my phone and their free wi-fi. I can't give you a specific review of the doctor or the care once we were called, since I waited while my mom went back. It was about another 45 minutes before she was released (discharged?). On the weekends, parking is a piece of cake. The parking deck is almost completely empty. During the week, you may end up on one of the higher levels.

Office seems to be run ok. Some employees can really use an attitude readjustment, and they have…read morebeen known to give patients inaccurate times for hrs of operation. They also specialize in Occupational Medicine. They are located inside the Midtown Medical Plaza building. Parking is free, and they are on the bus line.

Interior needs to be updated. Staff was very friendly and it appeared clean. But it could use some…read morebetter seating , worn upholstery , painting and the exam table was really worn and no paper covering .

I was referred to this UC by my chiropractor for a second opinion. I was there without an…read moreappointment on a weekday around 2-3 p.m. From Carla, the lady at the front desk, to Amanda, the NP, and the Doctor, they kindly listened to me and my concerns. They exceeded my expectations. I wish he could be my PCP. I recommend this UC. Thank you all!

I went into urgent care expecting a quick visit... and left feeling like I completed a full season…read moreof a medical reality show. The waiting room had me bonding with strangers like we were survivors in the wild. By the time I got called back, I knew everyone's symptoms, life stories, and probably their zodiac signs. But honestly? The staff was great--super kind, professional, and somehow still smiling like they weren't running on caffeine and pure determination. The doctor came in like a hero in scrubs, diagnosed me in 5 minutes, and sent me on my way faster than I thought possible. 10/10 experience. Would absolutely come back... but like, not by choice

I was given a medication I don't believe I needed and per my research the dosing was too high as in…read moredouble! I can't believe the nurse was so careless and am just am thankful I stopped taking it within a few days. I was nauseous and vomiting -- at least that helped get horrible stuff out of my system!!

Dont go here if you care about your family . they did not listen to my needs and when calling in…read morethe meds kept calling in the wrong thing giving us the run around all week while I sat at home and couldn't breathe . the doctor basically told me I won't. call anything else in when it was his mistake not calling in the right inhaler steroid . worst place ever

I remember the first time I walked into StarMed. I was pleasantly surprised by how nice it was…read morethere. Everything is super clean, and everyone is extremely nice. It kind of confused me because it was connected to a chiropractor 's office. But that's not a problem. Not in the least, because you can go see your doctor and if you want to go get an adjustment go get an adjustment or if you want to go and get a massage you can go get a massage. In the same parking lot there is a gym as well. And get this, Not only is it an urgent care, but it's also a primary care physician location. The staff at this location are so professional and so polite and personable. Daphne, Miriam, and Marisol oh great. They'll laugh and joke with you and answer any questions that you have. Doctor Allman is also amazing. She makes you feel comfortable with her warm demeanor and bedside manner. She actually sits and listens to your concerns and will not patronize you are make you feel like you're a hypochondriac like some other doctors will do. She doesn't try to gaslight you into thinking that you're wrong for coming in for whatever you may be coming in for. In fact, It's the exact opposite. She is happy to answer any questions that you may have about anything that may be going on physically with you or at least try to help you figure out what might be causing it and how to combat it. Long story short everyone here treats you with respect and like family almost. This location I swear, by far is the best urgent care/primary care doctor facility that I've ever been to.

If you looking to do your immigration work here , Do not recommend !…read more I got my ears and eyes tested like if i was in school Which wasn't required by lawyer ! , nurse lady kept saying out loud in front of everybody how my eye sight is bad and my hearing kept telling me often which shouldn't be a concern nor her business just do your job . The nurse also didn't know how to do her job because when it came to blood testing this happened . Do not go here save your money .

wish i could put 0 stars. 300$ before even getting seen. then given wrong medication so didn't even…read moreget treated correctly. ailments got much worse had to go to a real doctor to find that out. on top of all doctor seemed like she didn't care. so why work in healthCARE!?

The white women that work here are unbelievably petty and weird…read more One saw me for intake and the other for an X-ray, and they were cattily gossiping about me in the hallway before seeing the doctor, meanwhile I'm in the room and can clearly hear every word. Nobody wants to visit a doctors office and it feels like middle school. They're very strange and have big mean girl energy for no reason. The doctor was fine but this was a sour experience because of them.

I had an ankle surgery done on 10/3 with Dr. Macknet. I have been having complications since. I had…read moremy initial follow up 2 weeks after surgery and I thought I was doing well. I was off my pain medication just taking Advil and all was good. I was put back into a boot and started PT. Well, then, the problem started first Dr Macknet immediately stopped seeing me and pushed me to his PA) who can't bother to return the message in my chart, then started the excruciating pain of what feels like electric shocks going through my foot. I cannot explain the amount of pain I am and it takes my breath away and makes me vomit. It is so bad. Sorry to be so graphic. I went back to see Dr. Macknet and he said well the pain is normal. Keep icing it compress it elevate it and try aromatherapy. I have no history of substance abuse I have not taken narcotics until this surgery. You can look at my history. I know they can. that was the answer I was given. I have no faith in them and I'm absolutely disgusted and their continuity of care. I would never recommend anybody to go here because I'd rather see you suffer and let you be tortured in pain than actually take care of you. If you get a referral to this practice run, find somebody else go back to Columbia, South Carolina and go see Dr. Guy. He is an amazing orthopedic surgeon. He takes care of his patience and he manages their pain. I should've done that from the start.