I use this location on a weekly basis. Their staff is knowledgeable, and helps me find the correct…read moreparts I need. Excellent service every time!

A simple tire patch was all I needed. I have foam lined tires and the tech said he needed to rip…read moreout the foam and damage my tires to fix a minor screw hole. Take your business elsewhere. They don't know what they're doing and it's a simple job to patch a tire. A tire plug is all that I needed and that's too hard to do on anything newer than a 2010 or newer car for these guys and gals.

These folks that work here are great, honest people. They aren't looking to scam you and…read moreovercharge. They do great work and I highly recommend them.

From the owner: Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United…read moreStates with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Florence today.

Poor business skills. Runs multiple businesses out of one location and didn't offer a refund or…read moreresolution after 2 months of dispute.

From the owner: Knowledgeable auto tech with a degree from Northwest Shoals College. Six years of experience in…read moreauto repair.

Worst salesmen I have ever seen! He insulted us with a "are you going to let met finish" when we…read morewere just asking questions. Came in ready to buy a car today...got treated poorly and took our business elsewhere and bought a car at another car dealership the same day. Arrogant salesman and awful overall attitude. Seems as though the dealership has forgotten about simply treating potential clients with a little respect. And we have to believe the management knows about this Salesman because he has been there a while too. Recommend avoiding this dealership. Sad because my parents have purchased three cars from here over the years. Not anymore. Lost a loyal customer.

I tried again. As you can see in the response to my first comment, the owner appears to have…read morereplied with, "we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience." So, that's exactly what I did. I made my call today because (like I stated previously), I thought this matter was already taken care of weeks ago. I had full intentions of forgetting the previous issue, apologizing if needed and moving on (again, I thought it was taken care of). However, now I stand behind my previous rating ever stronger. I was just informed, the reply to these reviews is an automatic response done as "consumer maintenance". It's just for show. What started this entire issue was either someone made a mistake and was trying to cover it up or it was miscommunication. Either way, even though I thought it was already resolved, I tried again to make it right.

Initially, we were interested in a car on the lot. We ended up buying it after inquiring more…read moreinformation on the car. We put down $800 and were coming back in two days to put down another $200 to have a $1000 down payment. When we came back, the older gentleman stated we could have the lienholder's agreement. I came back two days later as planned, payed the $200 and got the lienholder's agreement. The next month, went back to pay our monthly payment when the man stated he still had not received our $200 down payment. He stated he didn't even remember me coming in two days later. I showed him the lienholder's agreement that he and I signed. He said "well, if you don't have a receipt, you still owe me. Because the leinholder's agreement was a verbal agreement to give when down payment was recieved, it did not count'. He is a total "used car salesman", only trying to take advantage of people. Maybe he is just to old to remember, but either way, you don't want this place handling your money!! Small claims court here we come.