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One Mark Beauty

5.0 (1 review)
Closed 9:00 am - 5:00 pm

Services - One Mark Beauty

Haircut

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1 year ago

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Goodness & Grace Beauty Bar

Goodness & Grace Beauty Bar

1.0(1 review)
0.3 mi

My daughter went to this salon for her wedding trial. They quoted us 80 dollars for her hair and…read moremakeup for the day of the wedding on march ch 24th. She went to the salon in the Tuesday before the wedding. Morgan charged her 110 dollars for her trial. 26 of that was for a haircut. She cut her hair as she put it into the updo. It was gapped up horrible. After the wedding I had to cut it to her shoulders to even look decent. Morgan Sanford used French twist pins instead of Bobby pins to secure the updo. Her hair fell within the 1 1/2 hour ride home. I called to complain and was refused a refund. They told me I just didn't want to pay. That seems to be their excuse with anyone that complains about the service Kristi the owner said Morgan is an independent consultant and she can't make her do a refund. I wouldn't have anyone working in my salon that did not make sure customer satisfaction was guaranteed. We tried to cancel the appointment for the wedding on Saturday and were told we would have to pay 35 dollars cancellation fee. Morgan called my daughter and assured the hair would hold on the wedding day and she would come to her instead of her coming to their shop. At 415 the day before the wedding Morgan texted to cancel. She said she usually charges 150 for a bride and it was no t worth her time for 80 dollars. People I am a hairdresser so I was able to do her hair for the wedding. If that had been someone else that didn't know how to do hair how would they have found someone with less than 24 hour notice. Horrible customer service. Very unprofessional and the work is not worth the price you pay. We are not the only dissatisfied customers. We left a review on their page and they have removed everything to keep a 5 star rating. Please don't waste your time or money at this salon. All I wanted was a refund because the hair looked horrible and didn't hold. We learned our lesson to never use this salon or its employees again. Kristi and Morgan should be ashamed of how they treat their customers and the quality of service is horrible.

One Mark Beauty - hair - Updated May 2026

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