I was promised that my class would take place at the Doral location. This was a key factor in my…read moredecision, as I do not have transportation to any other site. However, I was scheduled at the Miami Gardens location without my knowledge or consent. When I contacted your office the same day in the evening to have my class canceled because nowhere did it say that a refund was not allowed, a representative confirmed that I was indeed scheduled at the Miami Gardens site and stated that no refund would be available to me. The only location where it stated that there would be no refund was on the receipt that I received once the payment already went through. many locations always state that are you sure you want to go with this payment because these classes are nonrefundable. This was not provided to me at the time of payment. I was lied to and misled. I later spoke with the person identified as the owner, who reaffirmed that I would not be receiving a refund. She stated that she does not have to train her personnel to say those lines when making a payment. That with the receipt should be enough to state that there are no permitted refunds. But then again that statement will only be provided once the payment has gone through. I want to emphasize that I had clearly requested the Doral location from the beginning and was misled. While I was offered other locations, I had already communicated that transportation was an issue for me. I was also told I could reschedule, but due to my time constraints, none of the alternative options aligned with my availability. The manner in which this was handled, combined with the misinformation and refusal to provide a refund, felt deceptive and unprofessional.

Crooks that overprice this simple class. I purchased without looking around for others due to time…read moreconstraints. Regardless the word is out, and I have started sharing, "DO NOT USE EFFECTIVECPRTRAINING.COM" the worst pricing, lies about the changes in field, etc.

completely professional! They were up and running when I arrived. got down to business…read more even had disinfectant for the machine with attention to cleanliness. once you find them in the complex you realize this is a very convenient location to I 95. outstanding service. made my day!

Fast, Efficient, approachable, accessible, supportive and professional - well recommended.read more

Louis was so kind to wait for me as they were preparing to leave before the hurricane…read more I filled out a form put all my personal info made me feel vulnerable but hey that's what fingerprints are for I've nothing to hide. My prints are not pronounced so they use Corn Huskers lotion to wet and wipe and register your digits. Would come back here very profesional and kind to wait for my arrival.

Very suspicious, they ask for your social security number and charge $80 when you can get your…read morefingerprints taken at the local police station for $15. The lady at the receptionist also had an attitude and didn't know what she was doing. Save your money and go local, the police station won't ask for anything but your license.

I have done both my BLS and ACLS courses with Marcus. He is an excellent instructor and really…read morecares about the success of his students. I look forward to doing my recertifications with you Marcus & Claridy CPR when the time comes!

I signed up for BLS and PALS classroom renewal courses and my instructor for both was Marcus…read more Before I have to complain about many things, I wanted to note that Marcus' teaching was clear, concise and straightforward, and I was thankful for it. However, a big problem that me and many of people on here experienced was his punctuality. For my BLS class, he was around 30 minute late to the Pembroke Pines site, and the classroom was locked from the outside (see the picture below). And for my PALS class, it turned into an online (Zoom) class because he said he wasn't feeling well. However, he kept me wait for almost 25 minutes before he showed up on the Zoom. I understand that he has another job and things can be unpredictable, but having all these tardiness all this time is not acceptable. Especially he kept us waiting for half an hour or more. That was just one of the problems I encountered. Now the second one. After I finished the PALS course, I had to keep urging him (texting and emailing) multiple times before he finally emailed me my PALS certificate. This wasn't expected because he told me I'd receive it the next day, and I received my BLS certificate same-day right after my course. Frustrating. Now the courses themselves. For BLS since the classroom was locked, he made the course happen outdoors on the ground level of the building. It was hot outside. I was doing the chest compressions on the manikin drenched in sweat. Luckily the course ended timely so I didn't suffer a heat stroke. And for PALS he just let me do a 50-question written test. No demonstration of skills on a manikin at all, and no hands-on skills test for this course. I remember doing certain procedures like IO access when I did my first PALS training 2 years ago. In summary I went to his BLS and PALS courses because they were one of the affordable ones on AHA. If you are budgeting like me, it won't hurt to train with Marcus but you will have a lot to go through like many of us on here. If you don't mind the expensive costs of the trainings, do yourself a. favor by finding other courses. I gave 2 stars because I was eventually given my 2 certificates without passing the hospital's deadlines.