This company is very knowledgeable and helps with training you very effectively. I would recommend…read morethem if you need any training and getting your certification.

great course , great costumer Service , very knowledgeable and reliable thank you henry for all…read morethat you do

I signed up for BLS and PALS classroom renewal courses and my instructor for both was Marcus…read more Before I have to complain about many things, I wanted to note that Marcus' teaching was clear, concise and straightforward, and I was thankful for it. However, a big problem that me and many of people on here experienced was his punctuality. For my BLS class, he was around 30 minute late to the Pembroke Pines site, and the classroom was locked from the outside (see the picture below). And for my PALS class, it turned into an online (Zoom) class because he said he wasn't feeling well. However, he kept me wait for almost 25 minutes before he showed up on the Zoom. I understand that he has another job and things can be unpredictable, but having all these tardiness all this time is not acceptable. Especially he kept us waiting for half an hour or more. That was just one of the problems I encountered. Now the second one. After I finished the PALS course, I had to keep urging him (texting and emailing) multiple times before he finally emailed me my PALS certificate. This wasn't expected because he told me I'd receive it the next day, and I received my BLS certificate same-day right after my course. Frustrating. Now the courses themselves. For BLS since the classroom was locked, he made the course happen outdoors on the ground level of the building. It was hot outside. I was doing the chest compressions on the manikin drenched in sweat. Luckily the course ended timely so I didn't suffer a heat stroke. And for PALS he just let me do a 50-question written test. No demonstration of skills on a manikin at all, and no hands-on skills test for this course. I remember doing certain procedures like IO access when I did my first PALS training 2 years ago. In summary I went to his BLS and PALS courses because they were one of the affordable ones on AHA. If you are budgeting like me, it won't hurt to train with Marcus but you will have a lot to go through like many of us on here. If you don't mind the expensive costs of the trainings, do yourself a. favor by finding other courses. I gave 2 stars because I was eventually given my 2 certificates without passing the hospital's deadlines.

Completed my BLS certification with Marcus Pitts, a legitimate AHA member, and I received my…read morecertification on time. Thank you again, Marcus, for being so informative and understanding!

completely professional! They were up and running when I arrived. got down to business…read more even had disinfectant for the machine with attention to cleanliness. once you find them in the complex you realize this is a very convenient location to I 95. outstanding service. made my day!

Fast, Efficient, approachable, accessible, supportive and professional - well recommended.read more

I did my CPR BLS class with DJ and it was absolutely wonderful. It's the cheapest class in the area…read moreand DJ is thorough due to her 10 years of nursing experience. She's quick to notice little details and corrects with respect. Highly recommend!

This location is great and the staff are very nice and helpful. The location of this place is…read moreamazing considering this is the only school down south that offers these courses.

I gave birth in September 2024 and had a very disappointing experience with Miami Holistic Birth…read moreCenter and would not recommend them. From the beginning, I felt misled about costs and insurance coverage. I paid thousands of dollars out-of-pocket, only to later find out that my insurance had already covered the prenatal care they billed for. When I asked for a refund for services they never provided -- including delivery and postnatal care -- I was denied. Lily and Anna made sure to have these conversations over the phone and not through email so there was no paper trail. The prenatal care itself was lacking. I often felt the facility was lacking, personally unsupported, and not given the thorough information or guidance I expected. Once my care had to be transferred to the hospital (because I was past 42 weeks and legally could not deliver at the center), I received no real support or follow-up from the birth center. The "holistic" and supportive experience they promise was simply not there. In the end, I felt deceived, financially taken advantage of, and left without the compassionate care every mother deserves during such an important life event. Families considering Miami Holistic Birth Center should be very cautious -- ask for every detail in writing, especially about costs, insurance coverage, and what happens if you need to transfer. My experience was the opposite of empowering and supportive, and I would not want another family to go through the same.

My experience at Dr Ronald Sancetta's Miami Holistic Birth Center with Dr Berryer and office staff…read moreNastassia- was one of the most heartbreaking times of my life. If you are pregnant and considering this center, please take every negative review seriously. I made the mistake of overlooking them, only to find myself facing the same mistreatment--and worse. When I attempted to address my concerns after the incidents, I was asked to sign a non-disparagement agreement in exchange for the return of funds that rightfully belonged to me. Ronald Sancetta charged my insurance and was paid out for those services- even though I had paid for those services up front. Let me be clear: this business is not under new management. Dr. Sancetta, the key decision-maker, remains involved, and the revolving door of staff reflects the toxic environment. Initially, I was drawn in by the holistic promises advertised on their website. The staff at the time seemed competent, and we trusted them enough to choose a birth center delivery over a hospital birth. This decision required an enormous amount of trust, which the center ultimately betrayed. My Delivery: The plan was to labor at home as long as possible, then arrive at the center for delivery. After 16 hours of labor at home with no doula help, I couldn't endure the pain any longer. We drove an hour and fifteen minutes in Miami rush hour traffic, but no one was there when we arrived. When Dr. Berryer finally checked me, I was told, after just 30 minutes, that I "couldn't be here" because I wasn't dilated enough--even though my cervix was extremely thin, contractions were a minute apart and babies head was low. I was told to stop timing my contractions, "take a Benadryl",  and to "go home "or "get a hotel room" if I didn't feel like driving. They didn't offer a trial of labor or a follow-up check within an hour, as promised. Even the doula trying to assist me was dismissed by Dr. Berryer. I was devastated and in excruciating pain. Two hours later, I gave birth--after being forced to hold my baby in for the last hour in Miami traffic. My body and baby was ready, but I had been denied access to the center I had paid for. At my in-laws' home, who are doctors, I couldn't even speak through the pain. Realizing the baby was coming, they rushed me back to the center. Again, no one was there when we arrived. By the time I walked in, my baby's head was crowning, and I delivered him moments later. Even then, Dr. Berryer walked in the room asking about my dilation, showing an appalling lack of awareness. When I was discharged from the center, I was rolled out to the car in an office chair. Postpartum Neglect: The center failed to submit our baby's birth certificate to the state until a month later, delaying our ability to secure health insurance. It took five or six emails to get them to send the document. Their negligence caused significant stress during a critical time. Booking my post partum appointment took several phone calls and messages. I only went to one post partum appointment to make sure my stitches were healing correctly and then I skipped the final appointment due to feeling unsafe in the centers care. Weeks Leading Up to Delivery: At 36 weeks, my regular provider was absent, and a stranger conducted my appointment without explanation. When I asked about my provider, the new staff member claimed not to know her. Over the next week and a half, I repeatedly reached out for clarification, but my calls and messages went unanswered. Finally, 11 days later, Nastassia returned my call- just days away from me giving birth. Her response to my concerns was dismissive and unprofessional, focusing on outstanding bills rather than addressing my fears for my and my baby's safety. Essential tests and procedures had been neglected, further compounding my anxiety. Nastassia, whom is employed by Dr Sancetta, has the warmth of someone working with criminals at a woman's prison. I am unsure how she is employed at a place meant to make women feel seen and heard. Final Thoughts: This center is dishonest and incompetent. They abandoned, lied to, and financially exploited me during one of the most vulnerable times in my life. I don't know if their behavior is malicious or purely inept, but I wouldn't wish my experience on anyone. Please take the negative reviews seriously--mine included. Women who write these reviews are not taking precious time in their post partum period for no good reason; they are trying to protect others from trauma. Miami Holistic Birth Center failed to deliver the care they promised, leaving me traumatized and betrayed. I urge anyone considering this facility to look elsewhere for a safe and compassionate birthing experience.