Accounting is generally viewed as boring but important - a confusing chore which most of us dread…read moredoing and usually hire someone expensive to do it for us. Well here is a company which, for a fixed fee, combines online accounting (easy documentation for you) and an accountant that is easily accessible by phone - at no extra cost (hurrah). The company specialises in contractors, freelancers or people with their own ltd company. I signed up recently and found the whole process surprisingly easy: the staff were really friendly and helpful, the process was quick and they showed me how to save money in tax. Excellent!

Meh I've been with them for approx 18 months now and had to upgrade to their premium service - £150…read morea month just to circumvent issues with their system. Their system has serious flaws - their account reconciliation with your bank statements is horrid horrid horrid and never works, so you need to pay extra for a book keeper to do it for you, and they don't always do it properly. The system itself constantly sends out erroneous messages about things it thinks you need to do but have already done which, if you're anything like me and loathe accounting, is panic inducing. The one thing I'd say in its favour - invoicing and expensing is nice. That's it. I'm now researching alternatives.

I have banked with this bank for many years and was recently contacted by Isabella, a member of…read morestaff at the Brighton branch to review my accounts. She was very friendly, but professional. She guided me patiently through the various current and savings account options without being pushy and I am very happy with the choices I made. I had to phone her back as I had a query and it was so nice to phone on a landline which was answered by a person straight away, without having to go through all the automated options first. I am an older person and remember that this is how business used to be done a very long time ago. Thank you.

Co-Operative Bank Fan…read more Most things good, but administration needs to be speeded up. It would help to be given the name and extension number of the same person to deal with a query. Thank you Tom for helping. He is looking into a missing twenty pounds payment for me. I have not heard back yet but hope to soon.

Fantastic customer service and a seemingly endless supply of mortgage products depending on…read morecustomer circumstances

Fantastic service and staff. My son bought himself a second…read morehand phone here. A week later, a few issues arose with it. Took it back into the shop & they did everything they could to fix the issue (including paying for a new battery to be fitted). The issue couldn't be resolved, so they offered a full refund. He choose to get a different phone & no issues with it. They were so helpful & polite throughout. Fantastic.

Obviously, this company is the focus of the crunch, and it seems to have been deeply affected by…read moreit. I'd booked to access a notice account on the day of the run on Northern Rock, to pay my builders, and I therefore had to be part of those queues that we all remember from the TV. They handled that well enough. But I've used the place since, and the level of service has been appalling. For instance, I also have a loan at Northern Rock, and I was enquiring about paying it off early, which was a fairly complicated enquiry that took a couple of goes to get straight. But it shouldn't have been complicated - it wasn't until my third visit that somebody said NR loans are a different company from NR branches. I'd made a special trip in, and was fairly annoyed about this lack of information, and I literally received a shrug of the shoulders. This was months after the crisis, when things should have stabilised, but as far as I'm concerned, Northern Rock has gone down and down and down. It used to have quite an old fashioned feel to it, in that it was leisurely, concerned with service, and wanting to make the best of things for you. Not the best rates in the world, but extremely dependable. That has simply gone - though ironically enough, because of the government guarantee, its one of the safest places in the world to have your money.

We recently started a business and needed an accountant to help us get things running from an…read moreaccounting and tax angle. We were recommended West Sussex Accountants from a friend who also had a business. Based in Gatwick, they are very local to us and found Oliver Benton very friendly, approachable and knowledgeable with all things tax! He promptly replies to all our questions and I feel we can now run our business and focus on running this with confidence that West Sussex Accountants are taking care of the accounts and tax returns. They are doing our payroll, VAT returns, bookkeeping, statutory accounts, corporation tax and personal tax ..... basically the whole lot! Highly recommended. Superb service!

Bradley and Olivia were extremely professional and approachable throughout the entire process. They…read moreexceeded my expectations and consistently followed up as promised. I truly appreciated their dedication and clear communication. Highly recommend!

My boyfriend rents through Choices and I must say we're not very impressed. They were lovely before…read morehe started renting the flat however now they are very unhelpful. He's had so many problems beware!

I recently used Paul for some personal financial advice. His service was professional, and the…read moreadvice he gave was straightforward and honest. Paul helped me to understand the options available to me and choose investments to suit my life and circumstances. I would not hesitate to recommend Financial Advice Brighton.

When it comes to looking for financial advice it can be really difficult to know who to trust - not…read moreonly in terms of knowing who you can rely on to share your personal financial information with, but also in terms of who you can rely on to talk to you about complex matters in a way that you can understand. Paul easily ticks both of these boxes. I have always found him to be both professional and friendly and he is able to communicate in a down to earth way. I highly recommend him.