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    Once In A Licetime

    4.5 (101 reviews)
    Open 8:00 am - 9:00 pm
    Updated 1 month ago

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    Having tons of fun getting lice free!
    LeeAnn B.

    I'm updating purely on customer service. I called to cancel my second appointment and the customer service rep was super short with me after I told her the purpose of my call. She hung up, no "good bye," nothing. Then I received an email saying my appointment had been updated and changed to a different location. So I called back to confirm my appointment was cancelled. The customer service rep said, "it's cancelled." I replied that I had received an email saying it was changed. She replied, "no. It's cancelled." In response I said, "ok, just wanted to make sure so I am not charged or penalized in any way." She replied with, "no." Then hung up. Again, no "bye" or "don't worry, it's taken care of" or "have a good day." The attitude definitely changes if you're shelling out $100's of dollars versus cancelling an appointment.

    We have had nothing but great experiences with Olivia. My daughters managed to pick up lice at different times, so we have had multiple experiences here over the last few months. Both times Olivia was able to get us right in and treated. At our second appointment we were able to confirm that Olivia was successful in taking care of the issue the first time around (for both of my girls). We have done many head checks with her and I have happily paid for the peace of mind Olivia is able to give us. She is very knowledgeable and thorough. I cannot say enough great things about her! *others below have mentioned something about a discount for a review, but that's not a thing anymore. I am writing this without being asked because they deserve a great review!

    During this Covid19 I was absolutely grateful that they took precautions with us by wearing gloves and a mask.
    Alexis G.

    I am so happy to have found this place!!! I found lice in my daughters hair and did a treatment myself and the next day I still found buggies, so I decided to have the professionals do their thing and man I am sure glad I did! Their products are a natural base wish is refreshing as I just did a treatment to her hair and dyed my hair. Olivia who did our hair was sooooo amazing! Full of knowledge and eased my anxious concerns. I highly recommend having the staff at Once in a Lice time to treat your children's hair! They are also reasonably priced but can we all agree, you can't put a price on piece of mind.

    These will be very helpful!!

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    Page 1 of 3

    Ask the Community - Once In A Licetime

    Review Highlights - Once In A Licetime

    Olivia is so knowledgeable and sharesd everything we needed to know so we don't have to ever meet again!

    Mentioned in 25 reviews

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    Once In A Licetime - liceservices - Updated May 2026

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