As expected, this Iberostar hotel lived up to my expectations. From check-in to departure, it was…read morefirst class. Rooms: very modern, clean and comfortable. Service: Room service, spa, food and bar servers were all very kind, professional and accommodating. Food: The breakfast and dinner buffet is of great quality. Fresh food. Multiple items to choose from. Location: on the beach. Nice hiking trail. Easy walking distance to many shops and restaurants. I'm looking forward to coming back next year!!

I need to preface that I research hotels and resorts very heavily before I go. I do that because I…read moream very particular about where I stay and what they have to offer. That being said, I don't usually leave reviews but I have to leave one for this Iberostar because I think it will help others! I do not regret coming here at all. I enjoyed my vacation quite well but speaking honestly I probably won't return because there is not enough to warrant me coming back. The hotel itself is nice. Big positive for us. The rooms are kept quite clean and the covid protocol of the hotel is top notch, something we really appreciated. The room is spacious with a very functional, spacious closet. The shower has great water pressure and heats up nicely. There is no proper shower door so the the shower leaks water into the bathroom but we didn't mind that since they provide towels. The only bad thing about the room is that the AC did not feel very powerful. Some nights we woke up from it being too hot even though the AC was on high. The entire hotel is energy conscious and requires a room key to power the room. When we would leave for the day, we left the AC on, and when we returned it was cool. Somehow overnight though, it warmed up. Not sure if this was the weather or the hotel conserving energy. We are also coming from USA where we keep our AC at a constant 65F the entire night so perhaps the room being at 73F was too hot for us and might not be for other people. Another downside for us was that we needed to pay to use the safe. It's only 3 euros a day but it seemed silly to have to pay for something in the room we already paid for. It would have been nice to keep our passports and valuables safe but we made due. The facilities in the hotel are great. There is an indoor pool with a sauna and a gym, which is great since it rained one day on our vacation. Only downside, it is a bit small but we didn't mind that. We liked how intimate it was. The outdoor pool is really nice and there are ample lounge chairs. We LOVE that the hotel is right on the beach. It also connects to a really nice nature walk and nature reserves. The entrance to the beach is private but the actual beach is a public beach. There are lounge chairs and cabanas available to rent for the day at 14 euros a day. We wish there were private cabanas for the hotel on the beach but we still liked it. The beach is very clean and boarders a lot of bars and supermarkets. There is only one restaurant at the hotel that serves breakfast lunch and dinner buffet style. We felt there was enough variety to the food and it was great quality. We got the all inclusive boarding which we though was worth it as all drinks and food are included. We ordered multiple bottles of wine and felt very taken care of. The only downside here for us is that the restaurant is only open are certain times of the day so if you want food outside of that you're on your own. They do offer snacks at the bar for in between but they are limited. We overall never felt hungry except for the time we missed breakfast but that's our fault. The bar is great no complaints there. The drinks are strong. The people at the hotel are very nice. A lot of them speak multiple languages. They had just re-opened a few days before we got there so there were a few hiccups when we arrived for instance, the app wasn't working for us and they forgot to give us all inclusive bands. But those were corrected quickly. The hotel doesn't offer much in terms of booking excursions. They don't offer transports either. But they will call a cab for you so that's nice. They help book you a covid test but it costs extra money. The front desk told us a different price than the doctor so just be sure of that before you take it. The spa offers massages, manicures, and pedicures, and some other treatments, but there is no public schedule to tell you if they are available or booked. You have to request through the app and they either confirm or deny the reservation. They confirmed our reservation but then told us it was a mistake so we were without a massage which was really annoying. All in all I'd give it 4 stars because of the issues we had but we don't regret coming here at all. I think if they added another restaurant, upgraded the app, and expanded a bit in terms of their beach offerings and hotel entertainment/excursions, it would be 5 stars. But for the price, it was pretty good! Thank you Iberostar!

Great location, within walking distance from the cathedral and charming old town Palma, yet an…read moreoasis of peace with sea view. The rooms are large, with simple but classy décor. Likewise, service is fabulous yet unobtrusive. Fast and powerful wifi. Fab breakfast on the roof terrace. At night, in spite of the enticing menu the restaurant seems dead, but a short walk to old town will reconnect you to crowds. That would be your daily exercise, as the hotel only has a jacuzzi and small sauna.

Beautiful boutique hotel. Slightly out of the way. Views of the sea from the front rooms. What you…read morewould expect in an interior design magazine

This resort is undoubtedly a 5 star experience. The food at all of the restaurants is absolutely…read moreamazing. The poolside service is incredible. The rooms are gigantic and extremely luxurious. I went here for a few days with some friends on a trip to Spain and had an amazing adventure. The grounds are beautiful with so much to see that you truly do not need to leave the property. We came here after a weekend of partying in Ibiza for some much needed R&R. The dining experiences are absolutely 5 stars. The thai food that we ate was incredible and their Spanish style tapas restaurant is amazing. The rooms have gigantic bathrooms and balconies for days. I'm giving it four stars, but only because of it's location. If you want to see more of Palma and get a cultural experience, I would not stay here as it is quite far away from the center of Mallorca. If you want some relaxation and more of a resort feel, I recommend staying here.

Great destination hotel. Very impressive facilities. Modern rooms with top amenities and great…read moreservice overall. The hotel is 1/2 mile away from the beach, has a spa on-site and a small pool. The internet is free. It is a good hotel but at times the room service is lacking and not crazy about the bathroom which is a combined tub and shower which can be a bit messy. The view from the balconies is fantastic. Great place for a non-beach vacation with high-end expectations

We came here for sunset and loved the live music. Restaurant right on the water and service…read more was fantastic

Amazing facilities, gorgeous location with view of the water. I did not have the pleasure of…read morestaying, but came for a spa treatment and was very happy with the facilities, which includes an infinity pool. Definitely come check this place out, whether for a meal or some drinks at the bar to have a view of the sunset.

Viva Sunrise treated us pretty well indeed. From arrival to departure we enjoyed our holiday…read moreimmensely and it was in no small part due to Sunrise. We arrived about 2am, this meant we were tired from being up all the previous day, flying and then the bus journey from Palma. Check in was a breeze and we were warmly welcomed by Jaume. Now I'm terrible with remembering names, but I remembered Jaume! This is because being so tired as I mentioned and trying to get the kids and co sorted getting off the shuttle bus, I got the rest of the family's luggage sorted and left my own bag in the overhead compartment (containing my SLR camera, camcorder, return boarding pass, car key, watch, iPod, kindle, sunglasses and travel money card). I only realised about 10 minutes after the bus left. So from about 2:30AM until around 4PM the next day when the bag was safely returned, Jaume was on the case, he was phoning round to Transunion (bus company) as soon as I told him what happened and liaised with them right up to sorting the taxi at the end for the bag pick up complete with a few courtesy calls to the room to update me on progress, all I had to do was sit by the pool and contain my background anxiety with ice-cold beer. So he was a complete star and really stepped up when I needed assistance to keep our holiday on track!! At which point I celebrated with more ice cold beer and was pretty jolly by this point! After that (when full holiday mode kicked in) we had a great time. We chose self-catering but did eat a few times in the hotel and the food and drink available was of a pretty high standard, if we returned we would probably consider at least half-board if not all inclusive. We looked into upgrading to this option about half way through but decided against it in the end. We found though that with Sunrise being well located there were any number of great places to eat out within 10 minutes' walk, and that's 10 minutes with a child and a baby in a pram. Viva is also handy to the beach, (something we did not avail of enough), which is one of the outstanding features of Alcudia. The facilities at the hotel were great though. The pool was fantastic, with just enough shade in parts to mean that kids can play in the water without always being directly exposed to the sun. The kids pool is very well set out too with a brilliant pirate ship, slides water features and a play park along side. There is also a decent space around the kids pool for adults so you can lie back and keep an eye on the kids playing without having to hover right over them. The children's entertainment was good also with activities on throughout the day and evening. As you walk out from the lobby to the pool area there is a large notice board which will give you each days activities for adults and children alike. So Sunrise made for a great holiday, good location, great facilities and food and amazing staff. Would definitely recommend Sunrise and would be very happy to revisit again in the future!

A great hotel with fantastic activities and really friendly staff. There is also delicious food by…read morethe pool. Beautiful views from balconies can be seen. Good entertaining shows are performed at night it has also been build in a nice area as there is a restaurant next to it if you want to out for dinner that night. A mini market is just round the corner too. However this hotel is lacking the luxury that maybe a 5 star hotel would have.