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    NewSoftwares - NewSoftwares.net

    NewSoftwares

    (2 reviews)

    Southwest Portland

    Purchased a software and never received the registration or serial key. Emailed michelle and…read moresupport team at newsoftwares. I even sent them a tweet. NO REPLY. Poor customer service. Will not buy from again.

    I bought this software about a month ago. I paid $29.95 although I see it is now advertised for…read more$39.95. It definitely locks the file. The problem is that it does not unlock the file. I tried repeatedly. I then contacted support (who I purchased it from which is a credit card service). They immediately forwarded me to Michelle Rossevelt at the company NewSoftwares. I do not know who she is: owner, customer support, etc. She replies once daily on Monday - Fridays 9PM - 4AM Pacific Time. Yes: she replies ONLY at night. She doesn't answer the phone. She refuses to talk on the phone. She did want to talk on Skype. I do not have Skype. She refused to communicate any other way. I explained the problem. She answered but her answers were garbage & not helpful. I finally said that she might as well refund my money. She was asked to resolve my problem MANY times or refund my money. All she did was to talk a little (in writing). I finally contacted her credit card service. They were fast to refund my money. Warning: Remember that I PAID for this. However, before I paid, there was a warning that I would only be able to have several (I forget the number) uses before I had to pay. I was testing it on & off (I did turn it on & off ONCE) until it locked me out permanently. Inputting the password made NO difference. It refused to work. I ended up formatting the flash drive (losing the files) so I could use the flash drive.

    The Portland Company

    The Portland Company

    (4 reviews)

    I hired The Portland Company 3 years ago to help me move my domain and then build a functional…read moree-commerce for my boutique. Although the owner is extremely creative and did build a good looking web site, it was never functional or without error. The errors were everything from pictures overlapping, typing that was not in order or for on the screen to boxes that were just not functioning. It was also extremely difficult because as the domain owner, I was not allowed to access all the things with my own site and had to depend on this company to do certain things. The most recent example (and the reason for finally writing a review) is how I took my own domain and built a beautiful and total functional e-commerce myself on Shopify last March but I've been charged $42 every month from Bluehost still. When I reached out to The Portland Company and asked that they please cancel my Bluehost account that they set up, I was literally told to do it myself or I'd be charged as it is "out of scope". The Portland Company set up that account under their own name, emails and passwords. I've had a open ticket to fight this with Bluehost now for 4 months. This is the most perfect example of how my entire relationship with The Portland Company has been. Everything that should be a easy fix is dragged out to be the most difficult situation. They will argue, deny, lie and blame shift any responsibility even when the facts are right there. The marketing department at the mall where my business is located wouldn't even work with Spencer because of his confusing, unprofessional and incomplete work. The marketing team at my mall actually gave me a list of other media companies to use instead.

    We worked with The Portland Company on a few different web projects. Very thankful for their…read moreskills and talents, and friendly attitudes!

    ON1 - softwaredevelopment - Updated May 2026

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