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    On The Spot

    5.0 (9 reviews)
    Closed 7:00 am - 8:30 pm

    Services - On The Spot

    Dog walking

    Pet sitting

    On The Spot Photos

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    8 years ago

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    14 years ago

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    Bark Avenue Pet Resort

    Bark Avenue Pet Resort

    (70 reviews)

    Our little girl LOVES going to Bark Avenue!! I had never boarded a dog before and I was so nervous…read moreto do so, but they have always made me feel at ease that she loves to be there (she loses her mind when we get close to pulling in the parking lot, so that's always a good sign). We took her there even before the new management recently took over, and I've been thrilled with all of the updates they've made. They've recently done some renovations that make it look nice, the place actually smells CLEAN every single time (it used to reek of pee a lot of the time before new management took over), and the staff is super friendly. My dogs tail just wags when she sees some of the staff there. They're also getting a lot better about posting daily Instagram photos, and I love when I see my little girl pop up on the daily photos. They're prices are totally reasonable for both boarding and daycare (day camp is $28 and boarding is $40 a day) - yes, the prices increased recently, however I still feel like the costs are reasonable. They have an online service that makes it super easy to request daycare or boarding and they're really quick to confirm your reservation (before you'd have to call and pray someone picked up the phone to reserve anything) Huge kudos to the new management for what they've done, and to the entire staff for making my baby feel comfortable to be there!

    I have been boarding my dogs at Bark Ave. for about 5 years. My dogs love this place and the…read morestaff. They are friendly & welcoming. However, my most recent experience has me questioning the company's integrity. The dog I have now was boarded at Bark Ave from 09/24/24 - 09/30/24. When I dropped her off on Wednesday of last week she was in good health and I requested that she have a bath before I pick her up on 09/30. When I picked her up on Monday, the assistant manager brought her out, I paid them & left. My dog was very quiet, mind you after not seeing me in 5 days. When we got home she started rubbing her had on the floor and shaking her head. I took a look at her and noticed her left eye was swollen shut, so I had to open her eye to see what was going on. Her eye was so red it looked like it was bleeding and burned or something. I called Bark Ave and spoke with the assistant manager. I sent her a picture. She agreed that it was swollen. I asked what happened, she stated she was aware of any incidents that could have caused this. I immediately took my dog to the vet. The doctor examined my dog's eye and diagnosed her with a superficial Corneal Abrasion. He also stated that the abrasion could have been caused by the shampoo that was used for her bath. I informed Bark ave of the diagnosis and they immediately began to deny that this incident was not caused by their staff. I absolutely disagreed and requested to speak with the owner or manager. The owner immediately sent me an email denying any involvement with causing this injury. I sent the owner a copy of the doctor's note, her response was since the doctor mentioned that "the shampoo could have been the cause, but could not confirm" she is not responsible. What business person who really cares about the people/pets that they service, would deny the possibility of a simple human error? We all know that shampoo could have easily dripped into a dog's eye while the dog is moving around when being bathed. I used to speak very highly of Bark Avenue Pet Resort and I've also referred a couple of people... Not anymore. I have attached a picture of my dog when we got home from the vet's office.

    On The Spot - dogwalkers - Updated May 2026

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