Adam did an outstanding job on my kitchen counter tops he also worked 2 Saturdays to keep on time…read morehe is easy to work with and very clean and neat, yes I would recommend him anytime. Our countertops and backsplashes look beautiful and professional. Fred from Ben Lomond *

We needed a complete rebuild of our rental's master shower and floor due to water damage. Adam did…read morean awesome job and was diligently on task. Being landlords from out of state; most valuable to us were his consistent communication skills and photos of progress made . Our renters are delighted with their new shower and floor, as are we.

We've used Mario for several projects over the years, and one thing that has always stayed…read moreconsistent is his incredible attention to detail and quality of work. Most recently, as we prepared to sell our home, Mario handled our bathroom renovations with the same thoughtful, methodical approach he always brings to every project. The bathrooms turned out absolutely beautiful -- everyone who walked through the house commented on them, and the home flew off the market. You can tell Mario truly cares about his craftsmanship and takes pride in getting every detail right. Reliable, professional, and genuinely talented. Thanks again, Mario!

Mario was very knowledgeable, timely, and had good attention to details. He did the prep and…read moreinstall of tile around our alcove tub. His pricing was fair and he was always prompt with responding to texts and calls. If an issue arose, he was willing to do what was necessary to correct the problem. He is a good and kind person and I would recommend him.

These guys did great! We've never replaced kitchen counters…read morebefore, and they were so patient with us and all of my questions. They walked us through everything in great detail. Followed through every step of the way. Very communicative on the status of our project. We're very impressed. The quality of work is outstanding! I'll recommend them every time. If we ever get around to doing our bathroom counters, they will be the only call I'll make! Well done!!

Tale of 2 projects. The first was kitchen counter replacement. It was excellent, professional,…read more timely and very faily priced. Jose and crew are at the top of thier game. Could not be better. However, I tried hiring them for a 2nd project ( because the 1st project went SO well) and got ghosted by Jose tbe owner. I tried to reach him more than 15 times to no avail. It's all very confusing. I just hope he is OK and that he was just too busy for the 2nd project. But he should have just made one simple call back to let me know. If the issue with the 2nd project does not concern you, then I highly recommend them. For my osrt, I am disappointed because I know how qualified and professional this outfit can be.

I've been a Warehouse Direct customer for over 25 years, and I can't say enough great things about…read morethem! Their customer service is phenomenal, their prices are fantastic, and they've consistently gone above and beyond for me. They've installed both hardwood floors and carpeting in my home, and everything has always been top‑notch. Recently, I had my very first issue (Due to my dog) with a hardwood floor they installed 17 years ago. I called Warehouse Direct, and they jumped right in to help. What I feared might turn into a multi‑thousand‑dollar nightmare ended up costing only a few hundred dollars. Talk about relief! I'll be replacing the carpet in my bedroom soon, and there's no question who I'm calling. Warehouse Direct has earned my trust time and time again.

Juan Carlos and Ovidio installed my flooring. They were lovely to work with. They were here five…read moredays and cleaned up each day leaving zero mess behind. They are both lovely to work with. They did an excellent job! I highly recommend these guys for any installation.

Kitchen and dining room hardwood floor refinished over Thanksgiving week. Excellent work finished…read moreon time, friendly workers. Best price by a wide margin. Would highly recommend.

My story isn't unusual, my home needed to be re-floored, it's a 1971 double wide in an adult park…read morehere in Santa Cruz CA. I spoke with several diverse companies, got quotes from a few and finally narrowed it down to two companies, one a box store and the other Bay Area Floors. In evaluating the quotes and further interviewing both stores personnel during my final interviews I found the Project Manager, Mariela Guzman, with Bay Area, to be incredibly accurate, informed, and sincere in what she was offering as opposed to the "salesperson" at the box store. Having been in construction management prior to retiring, I felt that she was far better informed with what my project would require and backed by an extremely professional staff! Though the cost was a bit higher, I chose Mariela and her group over the others and have no regrets. I've enough experience in construction management and found that the tradesmen that did the work were better than any I'd dealt with in all my years in construction. During my construction career I was mainly responsible for QA and QC as well as the warranty department for most Companies I work with, and feel I'm in a position to say I found Bay Area Floors to be the best I'd ever worked with! Therefore I highly recommend Bay Area Floors and Mariela Guzman especially, for anyone's flooring needs!

Great service! I needed to replace some tiles that I bought from them 10 years ago. On a lark, I…read moredecided to check with Chris to see if they were still available. He worked with his distributor to find me a box of the now discontinued tiles. Saved me a lot of headache! Really nice to work with and very helpful!

Great staff, selection, price. Shawn was really helpful working through a few challenges on my…read moreproject, brainstorming ideas and even got me some advice from a pro installer for a specific condition. Shawn was always quick to respond to phone calls and emails. TwoStone is my go-to tile shop in Santa Cruz.

Had two projects completed. A few years ago, had some challenging and extensive tile grout repair…read moreneeded in my kitchen. Counter had hundreds of 4 x 4 tile. The results really freshened up the kitchen and allowed me to delay a counter renovation. recently had my shower pan perimeter re-grouted. Also, they are very easy to work with. Good communication and follow through. Peace of mind results.

I couldn't be happier with the service Adam and Mario provided! They were punctual, explained…read moreeverything clearly and gave a fair estimate before starting the work. Very professional and incredibly detail oriented. I'll definitely be calling them again for future work. Adam and his team exceeded our expectation!!!They get the job done! They were great!

So I have literally been trying to pick tile for our bathroom for over a year and that is not an…read moreexaggeration. I had settled on flooring we found at Home Depot but wasn't really sold on it. We had looked a few other places in town but most of the tile we liked was a little pricey. Today we went to the tile and marble outlet. First we were immediately greeted by Sam, she was friendly and patient as I tried to explain what I was looking for. She showed us the first option and it was exactly what I pictured in my head. She was knowledgeable, had great input and even helped us find a better flooring tile. We were able to take our tile home the same day because a lot of there options are in stock, which also means no shipping charge! We had a great experience and got an amazing deal. We will for sure be returning for any future tile needs!

We purchased tile from the Coral Street location. The customer service was the worst I have ever…read moreexperienced. The sale person, if that is what one would call him, was late opening the business. Once he was available he refused to assist my wife in picking up the 12 pieces of tile we ordered in spite of assuring us someone would help we loading the tile in our vehicle. Overall I would say he couldn't have been any ruder during our encounter. I regret dealing with this man and would strongly recommend that if you need tile or marble go any else.

Haven't completed our project yet, but our experience with Mission Tile has been exceptional!…read moreI don't enjoy shopping so the very knowledgeable staff was so helpful to make my purchase speedy and easy. They took the time to show me edging styles for my backsplash and find the best color of grout. I was very happy that they took the time to show me my tile with the metal edging our tile parson suggested as compared to matching a matching pencil edging that was available for my tile. I was so pleased that they took the time to educate me and make a decision I was happy with. I ultimately chose the matching edging vs the metal. I really appreciated all the time they spent educating me on tile edging and ultimately chose the matching edging. Thanks all!

Megan and Tatiana were so very helpful with picking out tile and helping us decide what to choose…read morefor Schluter and how much of everything we would need. Couldn't ask for more, thank you very much!!

Let's face it - contractors in Santa Cruz show up when the waves are flat. You can predict when…read moreyour contractor will "call in sick" or worse - be a no show with no phone call, by the surf report in the morning. Not so with Elegant Tile Works. This company is on time and on budget. No surprises. Keith and his staff tiled the floors of my entire home, both bathrooms, the kitchen and an outdoor shower. I couldn't be more pleased. I have watched Keith's artistry evolve over time, from huge commercial projects to simple bathroom remodels - he keeps getting better. And the best part? He is a good, honest, pleasant human being to deal with. Combine that with expertise, creativity and talent and you have a master tile craftsman. You will not regret hiring this contractor.

I was referred to Keith and Elegant construction by a close friend (who did two bathrooms and a…read morekitchen remodel with them) and after getting quotes from several companies, theirs stood out as the most favorable and comprehensive. I first hired them to renovate two bathrooms last year and was so pleased with the results that I brought them back for a full kitchen remodel--which just wrapped up successfully. Their pricing is competitive, and the quality of work is very good. I was especially impressed with the electrical and tile work on both projects. The foreman and crews are skilled, professional, and efficient. Even though I had a designer, Keith and his team offered thoughtful suggestions that made the final result even more aligned with my vision. A couple things to keep in mind: as with any contractor, make sure to read your quotes carefully--I missed that trim work wasn't included in the original painting estimate. Also, the teams tend to start early, which was fine for me but might require a heads-up to your neighbors if noise is a concern. Overall, highly recommend them for home renovation projects!