In late June my mother's water heater went out. We shopped around and came across King's Plumbing…read more We asked them to come give an estimate. We paid their $75 fee, believing they would be good to work with. This was based on their high reviews on Yelp. I was not able to be there when the tech came. It was just my retired mother. They told my mother the water pressure was too high and she would need additional repairs on top of the water heater. This included knocking out part of a wall. They gave a high estimate. She called me and I advised her to not have them do the work. Once I arrived at her home I checked the pressure. It was within reasonable range. The other repairs cited were not necessary. To me, it seemed like the tech was trying to take advantage of my mother, thinking she would not know any better. After this experience we wrote a negative review on Yelp. The tech came back to my mother's home, unannounced, and gave her $75 cash and told her to take the review down. This was very concerning to us and we were scared for her safety. We did not take the review down. But, we also did not edit the review to add these details in fear of retaliation. Time passed and we thought that would be the end of it. But on October 16th, the review was taken down by Yelp. We can only assume this was due to King's Plumbing requesting its removal. We are posting this new review because we believe King's Plumbing is manipulating reviews. People deserve to hear of our firsthand experience with this company. King's Plumbing is willing to do shady things to get new business. We highly recommend going with someone else for your plumbing work. TLDR: King's Plumbing practices shady business practices including taking advantage of vulnerable people and manipulating reviews. Avoid this company at all cost.

Excellent service! I called because of a faulty water heater on Wednesday afternoon. King's showed…read moreup Wednesday at 6:15, diagnosed the problem, and replaced the water heater the next day shortly after noon. All at a very competetive price!

I had a clogged main drain and none of my toilets or sinks worked. I called a few companies but no…read moreone could come out till the following day, which is out of the question. Toto-rooter came out quickly( within an hour) fixed the problem, and cleaned up afterwards. The plumber who did the work was very professional and knowledgeable. I definitely appreciated the extra effort.

Quick, friendly, and made sure everything was done right! They were very easy to work with and were…read morevery reliable!

Mr. Rooter - We were very pleased with everything they did for us. Quick to come out and finish…read morethe job with great quality of work. They cleaned up after they were finished and it was just like they were never there working. We will use them again for sure. All the employees were super that we spoke with. Great company!!

After hours draining clean out. On time. Very expensive. They don't give you an estimate until they…read moreget there. Simple kitchen drain clean out. Better to wait until next day.

LMK provided a reasonable upfront price and communicated throughout the process. Langdon arrived…read morepromptly, worked diligently and cleaned up. He was polite and sociable also. Will definitely hire again for future plumbing needs. Good value and great service.

Would recommend LMK to anyone! Great customer service and he did an awesome job!! He fit me in…read moreover Thanksgiving weekend and couldn't have been easier to work with.

Well our HVAC saga continues but hopefully on a better path…read more This process as my reviews describe has been a challenge but I will give kudos when due. Arlinghaus has decided to change out the outdoor unit increasing size thus matching what was replaced. This is considerable expense to them but was the honorable thing to do. Hopefully this will be the final. Update to this review. In the end, Arlinghaus made a mistake sizing our replacement equipment up front but has gone a long way correcting that mistake in the end which is what really matters!

It's been almost 2 years since they installed our new HVAC and it still doesn't work and we can't…read moreget a call back. The technicians are lovely, friendly and polite. But the thermostats installed have never worked right. We've complained about them and had them out to check them and program them multiple times. Only one guy understands them so most of the techs made it worse. He got them to sorta work, but he revealed that they reset to defaults if the power goes out. They finally agreed to switch them out a week ago. Tech couldn't do it. Now there's a problem with the wiring. We've had no AC or fan for a week. We've called every single day and can only get their call service. They had to cut a hole in our ceiling to run duct work. They had a contractor repair it. The repair fell apart in months. Nobody EVER returned our calls. We finally had to pay our handyman to fix it. If they ever finish the job I'll let you know how their work is.

I called due to flooding in my basement that appeared to be a blocked floor drain. The Mr. Rooter…read moretech agreed and called another tech with a camera. When drain was scoped broken pipe and trench rot found. They scoped cleanout outside house to city line and found 2 areas of pipe broken from roots and 2 broken w/o roots and areas of trench rot. Estimate for new inside (blocked by wall) and outside clean-out (not 2 way), and new pipe blown to city line was $29,800. I wrote check for 1/2 and financed 1/2. Next day I was presented bills for $4300 for inside work and $7200 for outside work. When I spoke to supervisor he put in new financing for entire $29K even though $15K check cleared my account. Work was completed inside and trench was dug. Even though rain was coming in I had to use my own tarps to cover trench with help from inside tech. The pipe was blown next day and inside work completed. I was given bill for $4300 for inside work and had to pay on credit card. The other $7k was going to be put for financing again. Still not sure if money paid was correct. They did not apply military discount when asked and was only going to put it on one invoice instead of the 3 they had for this job. However, they finally did. Trench was filled in poorly-about 5 inches not filled in from pipe to house and large mound of dirt left with my edging stones stacked neatly to side. The pipe sticks up about 9 inches from ground once I level out dirt myself and is in middle of flower bed not near house so it looks terrible. A hole was put in the wall on inside house which left of cleanout usable. I requested documentation for inside and outside. I have insurance policy for inside and outside. The invoice for trench and sewer pipe do not include any reason why work was needed so cant file for reimbursement of $7k. Requests for pictures or updated invoice ignored and calls not being returned. I wonder if work was necessary and feel cheated out of $26,000.

Horrible company, was offered a free quote just for them to come out and charge $200, tell me they…read morecouldn't fix the issue and leave. Called another plumber and it was fixed in 2 minutes. Save your money!

Fast arrival and great work. Our guy Chris is awesome. Next day service for a broken garbage…read moredisposal and things were done professionally with a quote in advance and no surprises.

Look at all the other 1 star reviews for similar predatory prices…read more I have a simple shower valve replacement, the wall is already cut open in the room behind the shower. It's a matter of using wrenches to remove the old valve (4 pipes attached) and using wrenches and plumbers tape to put the new one on. Simple, but still not something I am confident enough to do myself (yet). Nixco sends a tech out, and quotes me over $1200. Let that sink in... $1200. No cutting, no drywall, should take maybe 30 minutes tops, unless some 'problem' is discovered. $1200 I think the tech knew as well, because as soon as I saw that, I chuckled and asked "What's involved in getting to that price?". He looked at the floor and quietly said "well, uh, that's just what the labor involved, uh..." I said, you can stop there, no thanks. I called Nixco just to half complain but also half give them a chance, like are you standing behind this quote? To which they gave me the typical "we'll pass it on to the service manager". I'm not using them again. I ran in to this kind of set up with Apollo. The quotes seem absurdly high, but also the tactics seem like that of old school used car salesmanship. He looks at the project, goes to his van for like 10 minutes, then comes back. He's likely calling in to someone that's guiding him on the price, and they are seeing what they can get away with. Or, and I'm just speculating here, the techs are getting some kind of commission on the overall price. There doesn't seem to be any drive to get the job done quick and efficient. I'm just scared for people that don't know any better that fall for this. I used Nixco on one other project, where the tech had to cut in to the wall, saw pipes, weld new pipes, and attach valves. So much more involved than this, and that job was under $900. he rationalized it to me that having to cut in to the drywall, cut/weld pipes, is more labor intensive and more complex, so I went with that. Compare to this job, which involves none of that, and it's $1200?! Don't use this company. ----- UPDATED ------ So, i'm responding to the response I got with the cost breakdown, and follow up from another local Cincinnati service below. "licensed and trained technicians": sure, goes in to the hourly rate, right? That's $400 per hour, correct? "quality materials designed for long-term reliability": what materials? Maybe a foot of copper and some solder? "proper installation methods (not temporary or shortcut fittings)": you charge extra for install things properly? what's a temporary install? duct tape? "warranty coverage": warranty on what? I bought the valve at another store, you're just installing it. if it's defective, that's not under your warranty is it? "insurance": sure, cost of doing business, but am i paying the whole monthly premium for this one job? "and the accountability of standing behind our work": Customers have to pay extra for this? How about, do a good job, and make people happy. If you made a mistake that requires follow up, do that, at no cost. Don't heavily pad the bill in case you make a mistake and have to fix it. FOLLOW UP on the project: I found Russell Plumbing Inc. (513-561-2804), and they were great. It wasn't an emergency, but they said it's a relatively small job, and could squeeze me in early. Came out about 830am the next day, done by around 1030am. $275. Nice people, didn't disappear in their truck for 20 minutes to work up a quote like a used-car salesman, got it installed, cleaned up, and moved on. Give them a call! I'll write them a great review as well.

Ralph and his crew do excellent work! They are kind and professional and are very fair in their…read morepricing. I highly recommend them! Ralph will take the time to expain exactly what needs to be completed to fix your issues and is willing to listen to your concerns. The quality of the work is excellent

They don't return phone calls. I called twice and left messages to call me back about plumbing…read morerepair.

Had to find someone else. Did not show up or call for first scheduled appointment, we gave benefit…read moreof the doubt and rescheduled. Then did not show up or call for second appointment and wanted to come at 2030-2100. Could have at least had courtesy to call. Disappointed.

Will was prompt and extremely professional. His work was excellent and he was very personable…read more Thank you, sir!