I went in for my top wisdom teeth extraction, the whole environment was so relaxed, everyone I…read moreinteracted with so calm and casual- Dr. Wicke was the one who did my procedure. Like it legitimately was just another day in their job and that was so relaxing to me! It really took away all the fear and worry I had! I see a lot of reviews have issues with appointments being late, but I really feel like that is an unfair thing to hold against them as all procedures go differently and they can't predict that! My appointment was at 11:15, we got there around 10:45. They told me one of their procedures was running later than expected, and I went out at 11:45 and was in my car by 12:30. All around really great experience! If I had any more wisdom teeth to give I know where I'd go

I was referred to this office by my oral surgeon out of state after moving to the area. contacted…read morethem and the office staff was not experienced, nor did they take the time to talk to the surgeons who practice at this location. instead of doing so, the office staff referred me to a general dentist for a titanium post implant, which I was referred for in the first place. don't waste your time with this establishment.

I needed a TON of serious work done and they definitely did an amazing job with it. Very timely and…read morein and out as faster than I expected every time. Lots of pain but they try to make you smile through it all and when it's over I'll be smiling for the first time in FOREVER!!!

They scheduled my appointment and when I arrived their office was closed. I double checked my txt…read morereminder to make sure I didn't get the date wrong and I hadn't. Text reminder said 3/23/23 @ 6pm. Their office is ab an hour drive from my home. I arrived at 5:30 as I knew I'd have new patient paperwork to complete and the office doors where locked. The cleaning lady told us they were closed on Thursdays. Not sure why they scheduled my apt on a day they were closed. So the review is for their scheduling as I've yet to have my cleaning or an office visit. ​I've called and left a voice mail hoping someone would call me back today to reschedule or explain the mishap but have yet to receive a call and when I tried to call them no one answered.

In my 2,000+ reviews, there are few that I would give 5+++ stars to if I could, but East Nashville…read moreFamily Dentistry is at the top of that list! Since moving to the East side of the city, I have been putting off finding a dentist and honestly only discovered ENF out of necessity and panic due to a broken crown. But what was a not so great moment turned into a great find and a new dentist! And oddly enough, they are located right beside my PT office, so it seems like a weird destiny based thing...and all it took was my 20+ year old crown to break on a turkey meatball on a Thursday afternoon. I am super thankful for the staff and Doctors here! I called at 12pm on a Thursday afternoon looking for a dentist to help with a cracked crown. I was not expecting much as I would be a new patient, so I knew there would be a process of getting in. I had a trip in a few days and would be away for over a week, so I was really hoping for immediate help, but was also ready to cancel my trip if needed. Well, the team at ENF got me in within 2 hours and had a temporary crown in place within 3.5 hours of my initial call. INSANE! Not only did they squeeze me in as a new patient, they were PHENOMENAL from the phone call to check-in to services performed to check out and beyond. Legit the most helpful, kind and friendly group of folks I have ever encountered at a dental office. I now have a follow up for my permanent, and have established the ENF team as my go-to dental spot moving forward. Overall, never thought I would be excited about having a Dentist again...but here I am!

I am extremely happy I found this place because they are awesome and caring…read more In this office you can get all the care you need with highly professional and friendly personal. The location is in East Nashville and is convenient, always clean and welcoming environment even they have free WiFIi. They work with many insurance companies and they can help you to budget your services you just need to talk to them and explain the situation. They even have a cancelation list if you need an appoint sooner for the type of care you need. I have to mention "Casey" my hygienist she is incredible in so many ways and again so thankful I found this place I am super happy.

Very Disappointing Experience -- Respect Your Patients' Time…read more We had a 3:00 PM appointment and arrived on time -- not one minute late. We made the effort to be professional and respect the scheduled appointment time. Unfortunately, we were left waiting 30 minutes in the waiting room, and then another 15 minutes after being taken to the back, for a total wait of approximately 45 minutes. What made this even more frustrating was that we never received a phone call or text letting us know the doctor was running behind. I completely understand that doctors can have unexpected delays and that some patients may require more time. That is not the issue. The issue is communication and respect for the patient's time. If someone had simply called or texted us around 2:30 PM and said, "The doctor is running behind; would you be able to come in later?", I would have gladly understood and adjusted my schedule. People arrange their entire day around medical appointments. Some patients have to take time off work, miss school, arrange transportation, or cancel other plans just to make it to an appointment on time. Our time is valuable too. I honestly hate leaving negative reviews, but patients deserve better communication and professionalism. If you expect patients to respect their appointment times, the office should show the same respect for theirs. I hope management takes this feedback seriously and improves communication when appointments are running significantly behind.!

Great experience! Great dental care & great bedside manners from Dr. Copeland! Great quality of…read morecare! Very patient and understanding! He does a very great job in extractions, fillings, crowns, root canals, dentures etc. My favorite dentist in Nashville!! As far as my office experience, it has been great! I love the front desk staff( Ms. Natalie), Fadi, Iris and Tito. They are good people. 10/10 service.

Everyone in the office had a wonderful, calming attitude. The dentist I saw, Dr. Nancy Laden, was…read morevery skilled at the dental surgery I needed. I knew I was in the hands of a gifted dentist who definitely had the best interests of her patients constantly in mind. She is definitely is a much-needed addition to the dental community!

The BEST. In the past, my dental experiences have been painful and scary. Understandably, my…read morenerves were up when I came in to get a cavity filled. But Dr Ledbetter and kind assistant put me at ease immediately and made every effort to make me as comfortable and calm as possible. I can honestly say this was the best dental procedure I've ever been through! I am so grateful and entirely relieved to know that a dental procedure doesn't have to be painful and scary! THANK YOU!

Wonderful! I had my first appointment at Interfaith earlier today. The people who work here know…read morewhat they are doing! They are very welcoming, warm, kind people! Wonderful staff! I am very excited to be getting my dental work done at Interfaith Dental! I will be getting some major procedures done by there team over the next several moths. They are very willing and easy to work with on a sliding pay scale. Wonderful! I am excited to see how all my work turns out in the next several months! I will keep you all posted ; ) Interfaith is a 501-C3 non profit organization that accepts a limited amount of applications from people once a year. I was accepted this past month. I will be able to obtain quality, professional dental work, for more than half the price of dental work at a regular dental office. There mission is to make peoples dental dreams come true! For people who could not afford the procedures needed for reasons like no dental insurance, low income, or just not as privileged as others. Main point is... they are WONDERFUL people, with a WONDERFUL mission! They all work for the better of the patients! They are not out to make large amounts of cash. They are there to help you and me get dental work done for a affordable price!!! Hey, if you feel that you could fall into the category of someone in need of dental work, and may need some help with the high costs of dental work, then check out there website. http://www.interfaithdentalclinic.com/

I've been blessed to be in a couple of patient programs at Interfaith Dental…read more over the past 15 years. I'm now enrolled in their 65+ program. The office staff and dental professionals are top-notch, friendly, warm, and informative, most with an appreciated sense of humor. Been that way since my 1st visit, thanks?

I'm self pay. Their business office manager is horrible to deal with and rude. Acted as if I was…read morenot worthy since I was self pay. Then refused to let me speak to anyone else. I will have to go where they accept cash.

This dental office is the best in Hendersonville. The office staff were just as professional and…read morecourteous in person as they were on the phone. I could tell they all enjoyed their job. They do great work. This was my first visit to this dental office. I have never in my lifetime been to a dental office nor doctors office where everyone in there were had big beautiful smiles, great personalitys,and just made you feel so welcome and comfortable. Dr Bunch and Caroline the dental hygienist that worked on me were second to none. They made me feel so relaxed, not to mention the doctor is easy on the eyes. I love this place. I recommend this dental office to everyone. The doctor is so easy to talk to. On a scale of 1 to 10, I give them a 100. We had a fun time in that room.

Overall, the office staff was friendly, and the care I received was fine. I had a cleaning and a…read moremolar crown put in. The cleaning was as good as anywhere else. The crown was okay. Not super thrilled with the quality (after a few months, it still doesn't feel "natural" like some of the better crowns I've had), but functionally it gets the job done. My big gripe here is with their billing and their inability or willingness to hold themselves accountable for unacceptable billing practices. They gave me a "good faith estimate" on my crown that I paid up front, having already had all of my insurance information, but apparently quoted me as though I were in-network when they knew I was not (their words). I agreed to the work thinking it would cost around $900. (Paid in advance of service.) A few weeks after my crown, I got a bill for over $800. Turns out I was NOT in-network. When I discovered this and confronted the office manager with the information, I just received excuses: "it's not our fault you didn't know you were out-of-network", "we only gave you an estimate", "we made no mistakes", etc. Clearly mistakes were made. I was billed nearly double what they said it would cost when I agreed to the service and they refused to take any accountability. I would obviously have shopped around before agreeing to almost double that initial quote if I had known in advance it would be that expensive. After my initial discussion with the office manager, I was told she would call back about my proposed resolution. I've called back twice since, and have not been able to get ahold of her. This has ultimately led to me filing a complaint with the Tennessee Department of Commerce and Insurance. Will update this review with a resolution.

What a great experience! I never write reviews but I feel this was warranted. Back story, I am very…read morenervous about going to the dentist and haven't been in years. From the moment I walked in, the front desk person was super helpful and very cheerful. I didn't have to wait long at all. I'm just sad I can't remember everyone's names. The hygienist was so very nice and really made me feel comfortable. I shake a little and she didn't make me feel weird about it at all. She had great conversations, which took my mind off being nervous and it helped so much. Also she was super knowledgeable and explained everything each step of the way in depth. I also really loved the doctor. He Just had an ease about him and explained everything with no judgement. And Answered all my questions. I even thought the girls as I was checking out were super friendly and seemed actually happy to be at their job. Nowadays that's very rare. Again overall awesome experience. I will absolutely be suggesting to others. Thank you guys!