Sally is amazing !!! I get so many compliments on my hair. She's so knowledgeable and personable !…read moreHighly recommend!

I had a hair colorist of 15 years who retired. I found Sally online and had a color consultation…read more I showed her a specific photo of the color I wanted. I was super excited for my appointment. I left with my hair nothing like the photo I showed her. When I messaged her and asked her if I could come in the next day to add more light color she said she was out 2 weeks. I was shocked sh wouldnt work me in. Then I asked for a refund and she said she didnt give refunds. The hair was so bad and some color was literally an inch from my scalp. What was worse than the bad color job itself was the horrible response and rude customer service I received. My reviews are always positive and this is my first bad review. I just felt so swindled I thought I needed to share. Super disappointed with my experience.

Here's what happened…read more I found windowwall by website. I reviewed their pricing and stylist bios. I called reception, asked for Katrina, and they said Katrina manages her own schedule so they gave me her number. I texted Katrina and booked my appointment. Success... -1 Star: I arrived to my appointment 10 minutes early and was asked to wait outside of the salon in a sitting area. The only place to sit was underneath a large fan because other chairs were taken by garbage and dirty laundry. Advice: Bring a sweater or coat, even on a nice day! -1 Star: Katrina was 25 minutes late to our appointment. She greeted me and immediately let me know I didn't have to wear a mask indoors. I said it was fine but she continued to put pressure on me. Advice: Regardless of someone else's preference for masks - do what makes you feel comfortable and follow the current county and state guidelines! - Star: Before our appointment and during our consultation, I showed Katrina photos of my hair inspiration. I gave her the full history of my hair. I asked her pointblank: "Do we need permanent or semi permanent color my hair to get my hair a slightly lighter shade of chocolate brown?" Her response in text and over consult was "No, gloss is fine." I figured after asking twice, I was well informed that I was getting a gloss and cut. She begins the appointment and starts with... FOILS. I thought, maybe this is a new technique. I had no idea at the end of my appointment the following: Katrina did a partial highlight on my hair using peroxide and we NEVER discussed this during the appointment Katrina charged me "her own" prices and not the websites. I thought I was paying for 135 (gloss and haircut) and she charged me 300.00... Advice: get in writing what services you'll need/ want and discuss your ballpark price for service so you don't have any astronomical surprises like I did! - 1 Star during the appointment, Katrina splattered color all over me including in my eye and ruined my top. Her process was careless when it came to her clients clothing and face covering. Advice: don't wear nice clothing to your appointment! I texted with Katrina afterwards letting her know that although the results weren't bad, I was surprised at all that had transpired. She faulted me saying she has her own website with her own prices and when giving me the break down of what she charged, she wrote partial highlight... which we NEVER discussed... For me, the experience was a bit shady and careless. I wont return this salon, but I hope you take my advice if you like a stylist here.

Ive been coming to Windowwall for the last 4 years and I realized it's probably time that I wrote a…read morewell deserved review! The stylists at this salon are receptive, friendly and most importantly they are extremely talented. The atmosphere at Windowall is fabulous-- it is always tidy, has gorgeous art deco light fixtures, and is beaming with warm natural light. I've been seeing Emily here for years and she has always given me incredible cuts and color. Her blowouts are unlike any I've had from another stylist. After visiting Emily I get compliments on my hair for months, she really helps boost a clients self esteem and knows how to create the perfect look for her clients. If you let her do her own thing she will make you into a goddess! I also recently visited one of their newest stylists there, Indigo. I showed her photos of the cut I wanted and even described the types of hairstyles Id like to do and Indigo went above and beyond to not only create the hairstyle I desired, but to customize it to my face shape and involved my opinion every step of the way. I was elated by the results. I'm so glad I found another fabulous stylist here! Thank you Windowwall for being so consistent and to all of the stylists who really are masters of their craft.

Service requested: change of hair color etc. Absolutely…read morestunning work . The results speak for themselves. a lovely place to stay for a couple of hours. They offer me tea, play music I like. Talk to my like a friend :,) it's so sweet. The price. The same as anywhere else. (300) The quality: I don't doubt anyone who works there. I always get what I ask for.

Louise is amazing! She was thorough and captured exactly the cut I wanted. Also really enjoyed our…read moreconversation.

Christina was the best!! My last stylist was over zealous with my highlights and I just ended up…read morewith the entire top of my head blonde. Going into winter, I wanted something more natural looking that wouldn't have the stark line of my roots. Christina did a really great job listening to what I wanted and delivered wonderful results. I also appreciate that she uses organic colors and the salon recycles foils and even hair! Will be returning!

I've been searching for a new hair salon and stylist since moving to Oregon. I've had the same…read moreperson cut my hair for almost 20 years in Colorado and was hesitant to try a new place. I was very pleased with my experience at the salon and especially with Sonya. The salon was clean, welcoming and a great location. Sonya did an amazing job cutting my hair and brought it back to life. It was like catching up with an old friend even though I had just met her. I won't hesitate to come back and will definitely use them to cut my daughter's hair too!

I was excited to get my hair cut and colored by the owner of this salon, as a friend led me to…read morebelieve that she was highly skilled and in-demand. I arrived with a photo of the color I wanted and showed it to her, and stressed the importance of making it look natural. When she only glanced at the photo and then immediately darted into the back to mix the dye, I thought, "Wow, she must be really good if she needs to look at the picture for only 5 seconds before she knows the exact dye combination that will produce the desired results!" Imagine my surprise when my color came out "truckstop-hooker-meets-Run-Lola-Run" instead of "dark auburn." For $125, I expected more. Additionally -- and unfortunately, I didn't realize this until the next day when I noticed a cascade of color WASHING OUT OF MY HAIR, down the shower drain -- they use the type of dye (L'Oreal) that you can buy at Wal-Mart. Typically, when a hairdresser meets a new client, they spend some time talking about what the client wants. Not so here. It was quick, poor quality, and extremely expensive. I could have gotten the same results for $7.99 in my bathroom.

Haily is the queen of color! Haily did the best color on my…read morehair I have ever had. My color is very tricky, I have long hair that I like to dye a light pink color, I have been to many experienced and spendy stylists that didn't quite get it right. My hair looked PERFECT after seeing Haily. Bonus points for her sweet personality and gentle touch. She's kind of like magical forest nymph that will give you awesome hair.

Simply put I am OBSESSED! Your hair will love you and you will love Whitney…read more She is the color "whisperer" and I will def go back to her from now on! The best that Portland has to offer. Nice location too!

Whitney Pierce is like Whitney Houston... but for hair. I've lived in Portland for almost 4 years…read moreand I've always been stubborn to get my hair done here until I met Whitney. She asked for what I wanted, I showed her a picture, and she totally delivered. Not only did she do such a great job on my hair (that needed a lot of TLC), I could really tell how passionate she is about her job. She doesn't just cut hair just to cut hair... she really tries to give you what you want and more. You can tell she thinks of every little thing that could possibly make you look amazing. I loved that she also provided me options and taught me a thing or two about hair. If you aren't following her instagram already, GO DO IT. You can see how she invests in herself as a hairstylist. Not only did she learn from the one and only Guy Tang, she continues to pick up classes to learn even more. You rarely find a hairstylist who would continue to go above and beyond and invest in their own learning... and I think that's also because she truly cares about her clients. I can't wait for my hair to grow out so I can go back to her already.

Love the welcoming feel when walking into Salone Natalia. Stylists are very friendly and…read moreknowledgeable. Each stylist has specific techniques to fit everyone's needs. Highly recommend them.

Cute and very comforting salon. Sarah was very knowledgeable and I instantly felt comfortable in…read moreher chair. That says a lot because my hair is my everything and it isn't easy to find someone who really has your best interests at heart. My cut and color turned out amazing. Can and will definitely recommend!

Absolutely wonderful. Jess has her own extension line and they are absolutely phenomenal quality…read more The vibe of the salon, the stylist, everything relates to such a wonderful all around experience. I highly recommend.

Update to my previous review, this owner and business is still terrible but I see the owner decided…read moreto take her previous reply down and update it to a more professional one 2 months later after she still never fixed my hair. Just want to post her previous comment back to me from here since she wanted to dirty delete it and act like she wasn't being a mean girl. The owner Jess is a total mean girl who doesn't back her own work or her stylists. Again, beware and don't go here!