Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

I can't say enough great things about this company. Fast, efficient and really friendly service…read more Jane was a rock star. I didn't need to wait 4 days to get my parents refrigerator fixed. She got here in under 30 minutes, and it only took her 30 minutes to fix the problems. Very price friendly also. I wish I could rate them over 5 stars. They are a must to have on your list for your repairs.

Refrigerator stopped working. Jane Hurley to the rescue! Repaired my fridge in less than 2 hours…read more Great customer service. Professional and knowledgeable.

We could not be more pleased with the customer service we have received from Quality. When we…read morepurchased our washer and dryer we went to other appliance dealers and they could not match the price we were given by Quality. We have gone back and purchased a range and micro wave. Our dishwasher broke down and again went to Quality to purchase a new one. Answered all our questions and showed us the right one to fit our needs. Great people to work with.

I bought a dishwasher from Quality in March. In early August it stopped working properly. It was…read morestill under warranty and Quality said they would have someone come out. It took 3 weeks (and several phone calls) to get someone out to take a look. It is now Nov 16th and I haven been waiting since September 14 for the part to arrive/get my dishwasher fixed. I call in every few weeks and continue to be told that the part has shipped and will be in early next week. (I was told that the part shipped on October 2nd and would be in early the following week, when I called on October 26, I was told that the part would ship on October 29th and they would be out early the following week) It is now Nov 16 and Quality is looking into it again. I am expecting that I will be told that the part will be shipping and coming in next week.... Every time I call, I get a new excuse as to why the part is not here yet (the last time I was told that sometimes things get lost (3x now!) Very irritated and will not be buying appliances from Quality in the future.

I was a little worried because Nate didn't have a website That I could find. But when he arrived…read moreall my worries were gone. He was super friendly and easy to talk too. He said he had the company for 20 years so that made me think he knows what he is talking about. I would highly recommend him and will use him again in the future. Great price too!! $$

Nate is polite, honest, and resumable. If you have the opportunity to use his services, you should…read morebe very satisfied.

In the last month we have purchased a dishwasher, gas range and microwave. Very impressed with our…read moresalesman, Chad. Getting ready to buy a refrigerator and look forward to working with him again.

our old washer after 18 years finally stopped working. We bought that washer from M&H appliance…read more Stop by the St. Cloud store and talk to Chad and Chad set me up with exactly what I wanted. A new version of our old washer speed queen cannot upbeat it. The process was simple set up delivery delivery and install went to fantastic and we are back in business. I would highly recommend M&H appliance!

I contacted Pavel on Tuesday and he was able to come out the next day. Pavel was on time and…read moreprovided great work at a fair price. I highly recommend him and I will absolutely call him the next time I need any appliances to be serviced.

I needed a gas oven replaced. Pavel did not give me the lowest quote. However, his quote included…read morehis terms that needed to be met on my end so that neither he nor I would be surprised when he came. The time negotiation to have the work done was exceptional. The replacement was as smooth as expected for both parties. Pavel was a true professional. He arrived as agreed, was polite and friendly. He was able to overcome the one and only problem that occurred with ease and calmness. The higher cost was worth it. My only improvement I suggest is to offer customers paper receipts at the time of completion.

Chadwick is so knowledgeable, skillful, also creative problem solver--honest & kind!!! He saved us…read morea great deal of money, and time&effort of finding a new range--that probably wouldn't even be as good as our "old but excellent quality one" that he fixed! We will now be calling "General Repair" for appliance work--&now I see they now do "Handiwork"--an answer to prayer for us mid 70 yr olds--as well as so many (busy) others!Thank you again Chadwick!, Pat&Mike Sauer

From the owner: At General Repair LLC, we repair residential in-home appliances. Our goal is to maintain a…read morelong-lasting relationship with our neighbors here in MN and give you a timely and accurate solution to your home needs. General Repair understands the importance of servicing clients with honest and reliable repairs. We take all necessary measures to ensure a project's success by striving to meet and exceed our customers expectations. You can count on General Repair to be knowledgeable and have the certification to do the repairs necessary. Contact us today (St. Cloud), (Twin Cities).