Attended a service here. Facility was spacious. Restroom was clean. Got a soft peppermint and a…read more2026 calendar on my way out.

I ve been to a few events here unfortunately but always well done and nice tributes…read more -----------------------------------------------------------

The funeral director Tobi was very patient and accommodating. They provided us with a bigger room…read morebc we had a lot of flowers delivered. The funeral home is a family-run business; they have a lot of experience and were professional. The rooms were spacious and clean. Highly recommend.

We used this business for my mom's funeral services and they were wonderful. They were…read morecompassionate, attentive, and made everything run very smoothly. The facilities are spacious, clean, and nicely decorated. There prices were almost 15% below some of their competitors too. We would highly recommend them.

Pam Scott, Funeral Director was excellent in arrangements for my wife Kitty. Came with my daughter…read morein law to help in arrangements. I was too out of to think straight. Pam is very compassionate and answered all of our questions. She put my mind at ease knowing all is being taken care of. Funeral procession to Jefferson Barracks went very smooth. I highly recommend them should the unfortunate ever occurs.

Mr. Tom is a God sent angel with handling my dad's finally journey. I can not say thank you enough…read moreto this company. I truly felt like family and all my questions were patiently answered. It was the first time dealing with this phase of life. I was walked through the process and how much things would cost. The employees were amazing and helped me with his creamation. I am forever grateful to them.

Baue has been the funeral home of choice for my family for decades. They have always done a great…read morejob from start to finish. Most recently as soon as we learned of my great- aunt's passing, I went up to the home to get boards to make her memorial photo boards and they were ready immediately. This Cave Springs location is beautiful and is fully staffed to direct visitors to the correct room. There is also ample space for refreshments in a place where family can go to decompress and children can feel more comfortable away from the main viewing room. Today we were there to attend the wake of a neighbor. Not only does my family trust Baue, but most of my friends and acquaintances also choose them as well. Sadly, I have been here more times than I can count in addition to their location on Kings Highway in Saint Charles. Can it be expensive? Yes, but you get what you pay for. I highly recommend.

From the beginning of my dad dying in his living room unexpectedly to the end Baue was a nightmare…read more They couldn't come for 3 hours to get my dad. And my dad was a normal size man. 6'3 and 200 lbs, they come 3 hours later while we have to see my dad just lie there dead and sent two ladies under 5'5 who weight nothing. They had to get the police to help, who were grown me . Then their EV van breaks down in my driveway, where my dead father sits. They call us later and arrange times for us to meet and tell me we will meet with Jennifer. We come and it's a man named Andrew who did everything he could to make us spend a ton of money even though I told him what my dad told us he wanted. Andrew had us sit there for hours waiting on him to make all these statements of different ways to get more money from us. We never met Jennifer. We ordered two death certificates, we had to pay for them and we were told we would get them when the doctor signed off. They sent one to the I srua ne company without telling us, asking us or even allowing us to make a copy and send it. The life insurance paperwork stated a copy would suffice but Baue took it upon their selves to sent it. When they finally cremated my dad 3 weeks later because they claimed the doctor didn't sign off, they refuse to tell me when we could get their ashes. They had me driving from one building to another ad. Gave us an assistant. This little assistant lady kept telling us she was not comfortable telling us when we could get their ashes and they will call me when they can. I had to give my name 43 times and number because they couldn't tell me anything ever. That's all I was ever told. And they gave me emails that were wrong when I was sick as hell, they made this whole process horrid. And after I got my father's ashes they sent me a coupon for 600 off for someone in my family if we plan in 6 months how disgusting is this place. And the coupon only works if we choose to have the ceremony there.

What a great service was done yesterday for my boyfriends step dad. We did more of a celebration of…read morelife with his ashes displayed with pictures and music. Seating tables to watch the pictures, socializing and eating with one another. The people working helped so much with everything. Such kind people. Plenty of parking there. Great weather for a Sunday service. Went so well that my own dad said he wanted something similar for himself.

I was very impressed with how easy it was to pre-plan my funeral…read more Eric listened to what I wanted and helped my daughters and myself achieve my vision.

My initial contact was with Jessica who came to my office and was very caring and thorough with all…read morethe details and questions I had about setting up a preplanned arrangement for my mother. As heartbreaking as the loss of our mother was, Jessica was very caring, compassionate and timely with all the details of my mother's arrangements. I would highly recommend CSM as the care of my mother was handled with great dignity. Thank you on behalf of my entire family.

I was truly blessed to have Amy and Jessica walk me through this difficult process. These women…read morewere kind, compassionate, and professional. Because we did not have life insurance, this was a reasonable priced but dignified service to use. I am grateful for how well we were treated.

Professional and made a very difficult time, a little less stressful. Highly recommendread more

Unethical and Unprofessional conduct…read more They know how to LIE to customers. The Funeral Director, Jerica Pernell, of Newcomer Funeral Services turned over information to the St Charles County Medical Examiner office about my wife's condition before burial even though the Funeral Director told me a week earlier that the Death Certificate would be signed by her doctors.  A week later the Funeral Director told me that the Death Certificate would be signed by the St Charles County Medical Examiner which struck me as very strange. Why would she lie to me?  I ask how long it would take and was told that it would take 10 to 12 weeks. Evidently the funeral service saw that my wife had fallen and had a broken hip 4 to 5 months before her death.  The Funeral Director thinks that something might be amiss about my wife's death so she turned over the case to the St Charles County Medical Examiner Office AND NEVER TOLD ME. You cannot trust this business. Be very careful.