STAY AWAY! we waited over an hour in line (which I understand its a Saturday) for them to to tell…read moreus " we cant do your oil change we dont have the right part." 1. Why didnt you have an employee let us know while we waited in line? 2. We have gotten our oil change done here before and have had issues where they were mid way into our oil change and " didnt have the right filter." 3. The employees were rude about the situation and didnt seem to think it was a "big deal" that we wasted an 1.5 of our time at this point. These quick oil change places suck but this place is the worst of them all.

The worst thing about this location is getting my truck into the back to get into line. It's kind…read moreof tight back there but if it can be done. Everyone is super friendly and last time I brought my new puppy to socialize her and they all came over to give love. This has been the only place I have taken my dad's truck to get its oil changed since it became mine. They have also replaced my wipers (without judgement) when they broke last winter after I tried to use them and they were frozen to the windshield.

Thank you Willie's Garage. I want to share a story with the yelp community about Willie's…read more We started taking our vehicles here in the fall of 2022. At the time it really never occurred to me to do a yelp review for an auto mechanic. This is long over due. We would always take our cars to the dealership for any type of service. And never thought twice about it. In September of 2022, we had an issue with our Lincoln MKC where the engine light kept coming on. Like clockwork we took it to the local Lincoln dealership in Westlake , where we purchased it from in 2016. At the time this was happening there was around 60k miles on the car. After doing some initial online research about why the engine light would come on, the thought was something that it could be fixed with it not being too costly. After going to the dealership to diagnose and attempt to fix the car, we got an astonishing diagnosis. Per the dealership the engine needed to be replaced!!! Upon getting this news I was stunned. How in the world a car that was maintained well with only 60k miles need a new engine that was 6 years old??? Expressing my frustration with the dealership they did not offer any alternate solutions except to give a "discount" on being a valued customer the last 6 years. The original quote for a new engine was close to 8k and with our "valued customer discount" they took it down to 7k. Still digesting this information I was in shock that this was the only option or having to get a new vehicle. Now, the good part. Once I came to the realization of this, I started asking family & friends about any local mechanics they use that are trustworthy & honest for a second opinion. I got Willie's Garage information and made an appointment for them to have a look. Around $800 total the car was fixed!!!!! Ever since that , we do not take our cars anywhere else for service. Today we sold the MKC. It was bitter sweet as it was a reliable vehicle for the 8 years we had it. Thank you to Willie's for having an alternate option on repairing the vehicle two years ago. In today's environment I find it challenging encountering businesses that have their customers best interest in mind and not their profit. Willie's has made a life long customer out me & my family. Good work, honest service and more than reasonable prices for repairs. If you are looking for a good mechanic I highly recommend going to Willie's!

By far the best mechanic in the area. Extremely friendly, doesn't try to upsell you, and does a…read moregreat job. 10/10 would recommend.

It was pretty crowded this morning when I went in for my appointment at 10, so I figured I would be…read morethere for a while. But to my shock I wasn't no sooner, than I got comfortable my name was being called. I had only been there for an hour, my oil had been changed my tires had been rotated and most of all the inspection on my car was done. I knew everything would check out just fine on my car, but I just like to make sure you never know when that can change. I didn't even have a chance to get coffee, I was there such a short time.

27 Jan 2026. URGENT and CAUTIONARY ADVICE. Brought my 2024 Toyota 4 Runner TRD Pro in to Conrad's…read morein Berea for avHunter Road Force tire balance, tire rotation, and oil change. The next day I was driving around town and was notified by the person I was visiting for the week that there was a large stain on their driveway. Upon returning to their home, it indeed was the oil from my truck. Checking my dipstick, it indeed registered nothing. I called Conrad's and was told to bring my truck in immediately. I have a skid plate on the front of my truck (for protection for off-roading) and I told the manager that I wanted every speck of oil removed as it acted as a serving dish for the six and a half quarts of oil that had drained out. The manager said that the technician admitted that he "thought he had seen a gasket" fly off during the oil change. Due to the absolute negligence of a simple oil change, I took my truck to Olmsted Auto to have them go over the work that had been done at Conrad's. The skid plate had been cleaned, HOWEVER, two of the guys working on my truck rolled my tires into the waiting room so I could have a look at the absolute mess the tech at Conrad's had done. Heavily scratched my rim most likely to his using a metal screwdriver to remove the weights instead of the appropriate plastic tool, and in the words of Olmsted Auto, "this is how you should NOT balance tires". The weights had been spread haphazardly around the rims of all four tires. I did reach Mike, a person in an authoritative position at Conrad's Tires who refunded me the full amount of service. I am now responsible for fully cleaning someone's driveway once it warms up as this occurred during subzero temps, and I will be contacting Conrad's for a rim replacement when I return to the area.

Joey was professional, friendly, and efficient. great experience. He let me know that I had a nail…read morein my tire and recommended where I could get it fixed. Really appreciated his kindness.

When Tim couldn't upsale me on the more expensive oil change he was furious He poured the oil in…read moreand said he wasn't responsible for what happens to my engine. He under inflated my tires and never checked anything else. He refused to reset the oil warning on my dashboard. When I asked for help he waved for me to pull out. Stay away unless you want to pay for overpriced filters washer blades. I never had this problem with the one on 82 in Strongsville.

Engine replacement was requested, installed a junkyard engine which was not agreed upon. The…read moreengine was not checked or properly installed. Price was excessive and owner has evaded mailings from the court "Notice of Failure of Service." on more than one occasion.

The staff at StreetFab Performance was excellent. Alexey put a new starter in my Honda in a timely…read moremanner and was professional and courteous. I was not overcharged for this service and will definitely refer my friends and family to them. Thank you!!

Absolutely terrible experience. One of the workers was beyond rude and aggressive just because I…read moredidn't want the extra services she was trying to upsell. I came in for a basic oil change -- not to be pressured or talked down to. When I politely declined the upsell, her whole attitude changed. She became short, dismissive, and downright unprofessional. It was clear she didn't care about customer service, just pushing sales. I'll never go back. There are too many other places that know how to treat people with respect.

Been here a few times. Always gotten in and out super fast. Places like these are perfect for…read morepeople who don't have the time or patience to schedule service at a dealership or places like Conrad's. Service is always friendly and swift! Military vets and active duty members get 25% off! Amazing value and decent prices here! Highly recommend!

I thought they would be less expensive than the dealership. I called this location and he assured…read moreme they would beat the dealership by up to 15%. They ended up being more expensive. I felt I was deceived. Do not recommend.

Kevin, Tim and the entire team at Rad Air, I cannot thank you enough for what you have done for…read moreme. You guys are amazing! In Ohio for a family reunion from AZ, not knowing that the gas pumps in Ohio have both green handles for gas and diesel, I accidentally, not paying attention put regular gas in a diesel engine. Thank the lord and the team at Rad Air, they were able to flush the engine and get a Mercedes van up and running. Thank you again, from the bottom of my heart.

Twice in one week, I was in need of their services. They were able to take care of me with a smile…read moreand immediate attention. They are without a doubt, the nicest service people I have ever known. They really care and give great service!

went in because I had a flat tire. The man at the counter couldn't even greet me and acted…read more like I was an inconvenience to him. Asked about my tire and he said come back tomorrow.. I'll just go to my normal tire place. customer service is everything! do better

Very upfront, honest, and quality service. I took my van in for the first time for a repair and…read morewill never go anywhere else.

Great experience. The shop and mechanics are trustworthy and professional. They are very reasonably…read morepriced. You can trust what they recommend.