I just purchased four brand new tires from Berea tire (Sam and staff) they were always very…read moreproficient very trustworthy I would recommend this tire shop to anybody!!!!!! I will always take my business to Sam!!!!!

Without going into detail we have had mixed experiences here. Our most recent experience was…read moremaddening. They fixed my daughter's oil leaking problem to the tune of $800. But when she drove the car home, there was outrageous and unsafe steering problems. Yes, it's a very old Camry with a lot of miles, and she had already decided this would be her final big investment prior to buying her next car. She's 25 now, and got it used while in college. When we brought it back up there, they were basically like, Oh, yeah she needs a steering alignment, as well as x, y and z. They never said a word, and she had been so relieved she would have a repaired car for her 40 minute work commute the next day. Nope. Just kept the car there for another couple days, while making arrangements again to get to work. Two days later, we pick up the car along with another bill for 5 or 6 hundred. Prior to this, we had good experiences, but I'm undecided whether I'll go back after they returned the car in that condition, knowing full well it was a big problem, instead of of giving her a call about it. They are fast, and have convenient hours.

Thank you Willie's Garage. I want to share a story with the yelp community about Willie's…read more We started taking our vehicles here in the fall of 2022. At the time it really never occurred to me to do a yelp review for an auto mechanic. This is long over due. We would always take our cars to the dealership for any type of service. And never thought twice about it. In September of 2022, we had an issue with our Lincoln MKC where the engine light kept coming on. Like clockwork we took it to the local Lincoln dealership in Westlake , where we purchased it from in 2016. At the time this was happening there was around 60k miles on the car. After doing some initial online research about why the engine light would come on, the thought was something that it could be fixed with it not being too costly. After going to the dealership to diagnose and attempt to fix the car, we got an astonishing diagnosis. Per the dealership the engine needed to be replaced!!! Upon getting this news I was stunned. How in the world a car that was maintained well with only 60k miles need a new engine that was 6 years old??? Expressing my frustration with the dealership they did not offer any alternate solutions except to give a "discount" on being a valued customer the last 6 years. The original quote for a new engine was close to 8k and with our "valued customer discount" they took it down to 7k. Still digesting this information I was in shock that this was the only option or having to get a new vehicle. Now, the good part. Once I came to the realization of this, I started asking family & friends about any local mechanics they use that are trustworthy & honest for a second opinion. I got Willie's Garage information and made an appointment for them to have a look. Around $800 total the car was fixed!!!!! Ever since that , we do not take our cars anywhere else for service. Today we sold the MKC. It was bitter sweet as it was a reliable vehicle for the 8 years we had it. Thank you to Willie's for having an alternate option on repairing the vehicle two years ago. In today's environment I find it challenging encountering businesses that have their customers best interest in mind and not their profit. Willie's has made a life long customer out me & my family. Good work, honest service and more than reasonable prices for repairs. If you are looking for a good mechanic I highly recommend going to Willie's!

By far the best mechanic in the area. Extremely friendly, doesn't try to upsell you, and does a…read moregreat job. 10/10 would recommend.

I have been going to this location for a couple years now. The guys are always helpful and…read morecourteous. I called for an appointment and got one the same week. They said the work I needed would take about an hour. I left there an hour later. The cost was reasonable. I would highly recommend them.

27 Jan 2026. URGENT and CAUTIONARY ADVICE. Brought my 2024 Toyota 4 Runner TRD Pro in to Conrad's…read morein Berea for avHunter Road Force tire balance, tire rotation, and oil change. The next day I was driving around town and was notified by the person I was visiting for the week that there was a large stain on their driveway. Upon returning to their home, it indeed was the oil from my truck. Checking my dipstick, it indeed registered nothing. I called Conrad's and was told to bring my truck in immediately. I have a skid plate on the front of my truck (for protection for off-roading) and I told the manager that I wanted every speck of oil removed as it acted as a serving dish for the six and a half quarts of oil that had drained out. The manager said that the technician admitted that he "thought he had seen a gasket" fly off during the oil change. Due to the absolute negligence of a simple oil change, I took my truck to Olmsted Auto to have them go over the work that had been done at Conrad's. The skid plate had been cleaned, HOWEVER, two of the guys working on my truck rolled my tires into the waiting room so I could have a look at the absolute mess the tech at Conrad's had done. Heavily scratched my rim most likely to his using a metal screwdriver to remove the weights instead of the appropriate plastic tool, and in the words of Olmsted Auto, "this is how you should NOT balance tires". The weights had been spread haphazardly around the rims of all four tires. I did reach Mike, a person in an authoritative position at Conrad's Tires who refunded me the full amount of service. I am now responsible for fully cleaning someone's driveway once it warms up as this occurred during subzero temps, and I will be contacting Conrad's for a rim replacement when I return to the area.

I had a tire blowout on Rte 2 on Tuesday (4/9). After getting the donut tire on, I went to the…read moreNissan dealer. Besides needing 4 new tires, the rim was cracked/bent. They (Nissan of North Olmsted) came out forthright and said that they would not want me to purchase a new rim from Nissan because it is $1,000. They recommended going around finding someone who could refurbish your rim or else get a rim from a salvage yard. I asked for recommendations and this was the first card he gave me. He said he heard good things about them. I drove straight there and was totally impressed. Alloy was the only shining bright light on this day. He could repair the rim, solder it back to shape and the cost would be $200. It was available by noon the next day for pick-up. A pleasure to deal with - Greg, the general manager, seemed to be the only one in the office. He seemed to handle everyone professionally (men, women, phone calls, etc.). They do a lot of high-end cars that are getting customized rims - tons of Mercedes there. I highly would recommend a visit there for your wheel needs!

They were awesome in every way from customer service, communication and all the help they gave me…read morewith my wheels. My wheels came out incredible and it made the car look like a different car and its just what I wanted. I recommend them highly.

Great spot, super fast service, owner stands by his work. Good selection and best pricesread more

New 2020 ownership: $36 for only a tire rotation?! Didn't even use the lift, but 2 jack stands!…read more(considering my underbelly rusted from 14 years ( ouch ), Anything but "discount" ; same week elsewhere had both front ceramic brakes changed for $30 & an oil change for $15.

This Mr. Tire location damaged my car. When I picked up my car, I noticed damage on my driver-side…read moredoor handle. It wasn't there when I dropped the car off. I went back inside to ask about it, and they told me it couldn't have possibly happened while they had the car. My door handle had two decently sized chunks scraped off and paint missing. It looked like it had hit something in the auto bay when the door was opened. Mistakes happen, I get it. It honestly would've been fine if they had just been honest and said they had an accident and helped fix it. It bothered me how quickly I was dismissed, and now I have to pay out of pocket to have this fixed. It makes me wonder what else they tell customers to avoid accountability. I would recommend another shop nearby if it is convenient.

I had a scheduled appointment for an oil change. I returned after one hour, which is what they…read moresaid it would take and they hadn't even pulled my car into the garage! No phone call to say it would take longer at all.

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I bought my car used picked it up two days later the right front spring broke I called and talked…read moreto Rob in service they looked it over and replaced both front springs and shock towers for no charge. That's awesome customer service in my book also my salesman Mark was very helpful as well I highly recommend this business if your in need of a car or service