Was recommended this place by one of my best friends. And I don't think I could have had a better…read moreexperience with their customer service. Rich and Matt and everyone there was top notch and made sure I understood what was going on.

I've been taking my vehicles to Columbia Cook Sunoco for over 30 years as needed. I am always…read moresatisfied with the repairs and diagnostics performed. This is the old school kind of place where when they go through the vehicle check you will know what should be done soon and in the future if you will be keeping the vehicle. Friendly and knowledgeable mechanics.

I just purchased four brand new tires from Berea tire (Sam and staff) they were always very…read moreproficient very trustworthy I would recommend this tire shop to anybody!!!!!! I will always take my business to Sam!!!!!

Without going into detail we have had mixed experiences here. Our most recent experience was…read moremaddening. They fixed my daughter's oil leaking problem to the tune of $800. But when she drove the car home, there was outrageous and unsafe steering problems. Yes, it's a very old Camry with a lot of miles, and she had already decided this would be her final big investment prior to buying her next car. She's 25 now, and got it used while in college. When we brought it back up there, they were basically like, Oh, yeah she needs a steering alignment, as well as x, y and z. They never said a word, and she had been so relieved she would have a repaired car for her 40 minute work commute the next day. Nope. Just kept the car there for another couple days, while making arrangements again to get to work. Two days later, we pick up the car along with another bill for 5 or 6 hundred. Prior to this, we had good experiences, but I'm undecided whether I'll go back after they returned the car in that condition, knowing full well it was a big problem, instead of of giving her a call about it. They are fast, and have convenient hours.

Thank you Willie's Garage. I want to share a story with the yelp community about Willie's…read more We started taking our vehicles here in the fall of 2022. At the time it really never occurred to me to do a yelp review for an auto mechanic. This is long over due. We would always take our cars to the dealership for any type of service. And never thought twice about it. In September of 2022, we had an issue with our Lincoln MKC where the engine light kept coming on. Like clockwork we took it to the local Lincoln dealership in Westlake , where we purchased it from in 2016. At the time this was happening there was around 60k miles on the car. After doing some initial online research about why the engine light would come on, the thought was something that it could be fixed with it not being too costly. After going to the dealership to diagnose and attempt to fix the car, we got an astonishing diagnosis. Per the dealership the engine needed to be replaced!!! Upon getting this news I was stunned. How in the world a car that was maintained well with only 60k miles need a new engine that was 6 years old??? Expressing my frustration with the dealership they did not offer any alternate solutions except to give a "discount" on being a valued customer the last 6 years. The original quote for a new engine was close to 8k and with our "valued customer discount" they took it down to 7k. Still digesting this information I was in shock that this was the only option or having to get a new vehicle. Now, the good part. Once I came to the realization of this, I started asking family & friends about any local mechanics they use that are trustworthy & honest for a second opinion. I got Willie's Garage information and made an appointment for them to have a look. Around $800 total the car was fixed!!!!! Ever since that , we do not take our cars anywhere else for service. Today we sold the MKC. It was bitter sweet as it was a reliable vehicle for the 8 years we had it. Thank you to Willie's for having an alternate option on repairing the vehicle two years ago. In today's environment I find it challenging encountering businesses that have their customers best interest in mind and not their profit. Willie's has made a life long customer out me & my family. Good work, honest service and more than reasonable prices for repairs. If you are looking for a good mechanic I highly recommend going to Willie's!

By far the best mechanic in the area. Extremely friendly, doesn't try to upsell you, and does a…read moregreat job. 10/10 would recommend.

I have been going to this location for a couple years now. The guys are always helpful and…read morecourteous. I called for an appointment and got one the same week. They said the work I needed would take about an hour. I left there an hour later. The cost was reasonable. I would highly recommend them.

Worst customer service I've ever experienced. Had a 10 am appt for new tires. I dropped my vehicle…read moreoff at noon the day before and was told they'd try to get to it that afternoon. I called the next day one hour before closing. I was told that they had just brought my truck into the bay, and that the tires they had were the wrong size. Even though I spoke with someone a few days prior to confirm the make, model and trim style of my truck. Because they waited 6 hours after my scheduled appointment to even look at the truck, there was no time to obtain the correct size. The next day was Sunday, and I couldn't be without a vehicle for another day. I asked why it took so long to discover their error, and the man gave an excuse that they were down a man, and that they had 30 cars that day. They take walk ins, but stress that appointments take priority. There's no way, they had 30 cars scheduled before my 10 am appointment. I told him I was coming to pick up my truck. When I got there it took over 45 min to put the original tires back on. I could see the employees through the window, and they moved extremely slow. I could've put the tires on faster myself. Despite the loss of my car for over a day, failure to prioritize appointments over walk ins and the abysmal lack of communication, I never received an apology. Will never return.

10 Stars... no, 20 stars! I can't begin to express my appreciation to the folks at Alloy Wheel…read moreRepair for the personal attention they gave us in our urgent situation. We were 400 miles from home and hit a pot hole that bent the bead of my Infiniti QX60 wheel. I had to either find another wheel (which proved impossible) or get this one repaired, which I also thought was out of the question. Well, apparently not. These guys have a "Wheel Wizard" in house and he repaired the wheel in a matter of three hours. UNBELEVEABLE!! A giant Thank You everybody at Alloy Wheel Repair Specialists.

I had a tire blowout on Rte 2 on Tuesday (4/9). After getting the donut tire on, I went to the…read moreNissan dealer. Besides needing 4 new tires, the rim was cracked/bent. They (Nissan of North Olmsted) came out forthright and said that they would not want me to purchase a new rim from Nissan because it is $1,000. They recommended going around finding someone who could refurbish your rim or else get a rim from a salvage yard. I asked for recommendations and this was the first card he gave me. He said he heard good things about them. I drove straight there and was totally impressed. Alloy was the only shining bright light on this day. He could repair the rim, solder it back to shape and the cost would be $200. It was available by noon the next day for pick-up. A pleasure to deal with - Greg, the general manager, seemed to be the only one in the office. He seemed to handle everyone professionally (men, women, phone calls, etc.). They do a lot of high-end cars that are getting customized rims - tons of Mercedes there. I highly would recommend a visit there for your wheel needs!

Great spot, super fast service, owner stands by his work. Good selection and best pricesread more

New 2020 ownership: $36 for only a tire rotation?! Didn't even use the lift, but 2 jack stands!…read more(considering my underbelly rusted from 14 years ( ouch ), Anything but "discount" ; same week elsewhere had both front ceramic brakes changed for $30 & an oil change for $15.

I was driving from VA to Chicago. In the middle of the drive my ABS light and traction stabilizer…read morelights came on. I was looking along my route for place that would be open since it was 5:45 p.m. This place stated they were open until 7:00 p.m. I called ahead of time and said they would be able to look at it. I got in around 6:30 p.m. It was not a sensor issue and my front wheel bearings were bare. They gave me an estimate and I asked if they could finish it tonight. They said they would and immediately called to get a part. They first called one business and told them to deliver it tonight and they would not deliver the part. They called another place right away and got the part delivered. Can't ask for better custom service. They fixed it in about 25 mins and was able to get back on the road and get home.

This Mr. Tire location damaged my car. When I picked up my car, I noticed damage on my driver-side…read moredoor handle. It wasn't there when I dropped the car off. I went back inside to ask about it, and they told me it couldn't have possibly happened while they had the car. My door handle had two decently sized chunks scraped off and paint missing. It looked like it had hit something in the auto bay when the door was opened. Mistakes happen, I get it. It honestly would've been fine if they had just been honest and said they had an accident and helped fix it. It bothered me how quickly I was dismissed, and now I have to pay out of pocket to have this fixed. It makes me wonder what else they tell customers to avoid accountability. I would recommend another shop nearby if it is convenient.

I bought my car used picked it up two days later the right front spring broke I called and talked…read moreto Rob in service they looked it over and replaced both front springs and shock towers for no charge. That's awesome customer service in my book also my salesman Mark was very helpful as well I highly recommend this business if your in need of a car or service

This family-owned business makes you feel like you and your vehicle are in trusted hands. From the…read moreminute I arrived, it felt like white-gloved service!!! I was greeted by name, and they knew my car (year and model). We reviewed what was being done, and I was offered a beverage. Every person on staff made eye contact and spoke or waved. When work commenced, I received a text, and when they were wrapping up, I was provided with an update and recommendations. Oil change, rotated tires, all resets completed, and follow-ups on things I inquired about in 90 minutes. If you're looking for either a mechanic or in the market for a car (because they also restore and sell excellent vehicles), this is the place for you!!! Let them know I sent you!

I found Zeppetella Auto on Yelp. Being a Cleveland/ West Park native, I've now lived in NYC for…read moremore than in Ohio at this point, and as life works itself out, my child decided on a school in Youngstown and needed a car. I gave him my 2007 (169K) Prius because as the original owner, I know the reliability of the car and all the work I put into it to keep it going to 300K (fingers crossed). Nonetheless it is 14 years old car and Prius' are notorious for elaborate dash light displays, especially jarring is what I came to know as the red triangle of death, seriously called this once by a Brooklyn mechanic. My kid went to Zeppetella's within an hours notice of calling the shop, Tony ran a diagnostic, fixed what needed adjusting, and then actually walked my son through a few of the fixes he could do by himself. Having a dicey past with mechanics, mostly due my ignorance and lack of time to research in an emergency, I am so grateful that there are righteous mechanics and shops around that are experts at what they do, honest about the diagnosis, and willing to show an interested kid some tips on how to fix their own car. Thank you Zepetella's, you are now my go to Ohio mechanic.

My daughter took her Honda crv in to have it fixed they had it 2 weeks couldn't fix it but they put…read morea battery in it without telling her first then today their car wouldn't start I told her to take it to auto zone to have it checked and it was exactly what I thought they didn't tighten the battery cables to the terminals and didn't tighten the battery in the car are you kidding me and on top of that they had to take it to Honda to get the original problem fixed this shop it a damn joke and the old man is rude don't take anything to these incompetent people how sad James hufford thanks