I have been getting blonde highlights for 15 years. This is the only salon I have ever been to,…read morewhere the person putting in the highlights did not know what she was doing. The bleach was left on way too long, the highlights are so far away from the roots, it looks awful! It also took 4 hours in the salon! Then I call the next day and they don't return my call. So I decide to drive there and they agree to redo them Wednesday at 1730. I arrive at 1740 (10 mins late) and they rudely tell me I'm 40 mins late and refuse to do it that day. I then have to go back a few days later and they slightly fix part of it. The owner John was the person who dried my hair the first time, and he never mentioned the screw up. He also never apologized once and didn't even offer me a free conditioner for damaging my hair twice. Never go here!!!! Worst salon!

This is by far the least welcoming and pleasant hair salon I have been to…read more I was immediately yelled out for being exactly 10 minutes late. Such short delays, I was told can be highly disturbing in the hair cutting world. As a result, "we" could not proceed with the balayage and color, and opted for the cut only. The outcome was okay. Nothing special. I'm sure the staff is qualified, but I would definitively not recommend this institution given the staff's lack of customer-relation/communicative skills.

I had a cut scheduled for 18:30 last Thursday. Got there early, hoping to be on my way at 19:30. I…read morewait, and wait, and wait some more. Finally around 19:00 Moussa is done with his other client and is ready to see me, not bothering to apologize for the late start. I show him a picture of the cut I want, and we discuss the cut in detail. We agree to leave it 4 cms below the shoulders, exactly like the picture. He asks me to take my glasses off, so I do, figuring I have no reason to worry about not being able to see, since we discussed so thoroughly what I wanted. An hour later, he's done cutting and lets me put my glasses back on. He had cut off much, much more than what we agreed, leaving me with a BOB 2 cms ABOVE my shoulders instead of the mid-length wave 4 cms below the shoulders. He says all nonchalant, "oh, it would have been better a few centimeters longer". YA THINK? I came out of there 44 EUR poorer and looking like a stepford wife on acid. Goes without saying I will not be going back, ever. Avoid like the plague.