Loved my cool glasses until they broke 2 months after the 1 year warranty ran out. Obviously a…read moremanufacturing defect since it's between 2 colours that it fell apart - literally just fell off my face one day. The customer service is horrendous. "It's past warranty, desolé". You may as well be buying from a vending machine! Buyer beware.

il y a environ 3 semaines je suis allé faire une lunette chez les Branchés en commençant par…read morechoisir la monture et ensuite l'examen de la vue et je voulais que la prescription soit correct. L'optométriste voyait que j'étais incertain entre choisir le verre idéale pour mes yeux exemple : voyez-vous mieux avec le 1 ou 2, le 3 ou le 4, le 5 ou le 6, le 7 ou le 8 etc... et quand il a vu que j'hésitez il a perdu patience avec moi et je lui ai dit : je viens vous voir maximum 25-30 minutes et je veut m'assurer que je verrai bien pour les 3 ou 4 prochaines années Il a répondu: ca fait 12 fois que je fait ça. Mais c'est ton travail de m'aider a trouver la meilleur vision. Il a fait la lunette pour lire seulement mais moi LIRE veut aussi dire LIRE MES COURRIELS. FIASCO : une fois que j'avais mis ces nouvelles lunettes je voyez bien la lecture d'un article mais double avec l'ordi pas comme mes anciennes lunettes. J'ai payé $60 extra sur les $408 en premier et la technicienne m'a fait une autre ordonnance a foyer double et je suis retourné 2 semaine plus tard et ma vision ne s'est pas amélioré. Mon conseil est: DITE À L'OPTOMÉTRISTE UNE LUNETTE POUR LA LECTURE ET L'ORDI, c'est tout et vous n'auriez pas à vivre le cauchemar que j'ai vécu.

This eye clinic is located inside the Jewish General Hospital in the new pavillon K. The clinic is…read morevery modern with many choices of frames. They offer many brands, such as Tiffany & Co, Tom Ford, Ray ban, etc. They also have some cheaper options. But in general, their prices are very competitive! Also, they offer coffee for their customers, a plus for a coffee lover like me! The staffs are very friendly. The optometrist is professional and takes his time to explain every single details to you. The test is done thoroughly. The optician is very friendly. He makes good suggestions and help you choose the glasses that suits you best. The quality of the lenses are excellent! Super thin and light. It took them less than 2 weeks to get my 2 pairs of glasses done. If you're looking for an optometrist, I highly suggest this eye clinic!

One of the best staff that I've ever dealt with. Very professional and friendly. Made my…read moreappointment very pleasant. I highly recommend this eye clinic.

I went in to fix my sunglasses. They were so helpful. I did not even buy them there and they did…read morenot charge me. I will definitely go back and buy glasses from them.

I visited the shop on S tDenis with my wife and I and found their service, knowledagable staff,…read moreselection and customer care second to none. My wife and I ordered glasses and were completely satisfied. Like others, the business is the best we have every found and would travel back to Montreal from British Columbia just to visit the shop. It was a wonderful experience.

A wonderful discovery on the Plateau! Best fitting I have had in ages and I have worn contacts for…read more40 years. I am both near and far sighted with a touch of astigmatism. Opticians usually gamble on the combination of corrections and the result has always been so-so. But optician Johannes got it just right. He seems to have an uncanny sense of what is right for you. If you are used to the big optician names and tired of the impersonal treatment you get here, then hesitate not a second and visit this store.

Was a bit desperate for a new pair of glasses when my latest eyebuydirect.com pair broke (3rd…read morebroken pair in about 1.5 years), as I was leaving for vacay in a few days. Stumbled upon this place on my way back from brunch and decided to inquire about getting new glasses. Jonathan was super helpful and told me that as soon as I sent him a photo of my prescription, he could have a new pair of glasses for me within an hour or so and at a fraction of other eyewear/opticians. Plus, they had beautiful brand name frames which I decided to go with because my last no name brand $8 frames did not last long. I came back a couple hours later, Jonathan adjusted my new glasses for me and I walked out of there with a new pair of Ray Bans :)

Doctor Turcotte is amazing and genuinely cares about your eye health. I highly recommend coming…read morehere!

This place is worth the detour. The staff is very helpful and professional. The optometrists and…read moreopticians are extremely competent and will do their best to help you out. They've been doing for years and it shows. With an array of choices in eyewear, you'll find something that will fit your personality! My husband and I have been coming here for years and will not go elsewhere. Very satisfied!

I hadn't gone for an eye exam in a few years so I decided to make an appointment at this place. I…read morehad gone here before a few years ago so they already had a file on me. I made my eye exam appointment for a specific day/time. When I arrived here a few minutes early, I was seen almost immediately. After getting my eyes examined, I was told that my old glasses were no longer adequate. Since I work in IT, Dr. Tran also recommended a second pair of glasses for me to use for close distances when I was working in front of a computer. Up until that point, I normally only wear glasses for driving or for distance (like at a movie theatre or at a show/concert). Since the strength of my old glasses were no longer adequate, I decided to only get my "distance" glasses. After being seen by Dr. Tran, I was seen by one of the salespeople for my glasses. She asked me to pick a few frames that I liked. I picked ~4 frames and then sat down in front of mirror for a closer inspection before deciding on the frame that I wanted. The saleslady informed me what the frame included in terms of the options for the lens (anti-reflective and scratch resistant). One of my previous glasses were transition lenses (lenses would darken in sunlight and go back to almost clear indoors) so I asked if I could get transition lenses for this new pair of glasses. I was informed about the added cost for transition lenses and decided to go that route. Total cost of the glasses was $300 where 50% deposit was required. The eye exam was $75.00 so I paid $225 which comprised of $150 (50% deposit for the glasses) + $75 for the eye exam before leaving. It took ~11 days (7 business days) for me to get my glasses which I consider to be somewhat on the longer side as I was expecting it to be ready in 5 business days (1 week). Another negative (but this happened to me in almost all optometrist places that I've gone to in my life) is that there is a strong push to purchase your glasses at the same place. When I returned to pick up my glasses (and pay for the remainder of the balance for my glasses), I asked for a copy of the prescription for my glasses and one was provided to me without any fuss. After paying the remainder of my balance, along with my glasses (and case for my glasses), I was also provided with a complementary cleaning cloth and a bottle of cleaning liquid for my glasses. I thought that this place is only open during standard "office hours" which makes it somewhat inconvenient as it would mean taking a day off work (or partial day off work) for the eye exam and another day off work (or partial day off work) to pick up the glasses. However, they do close later on Tuesdays (at 7:00pm) which allowed me to get there in time from downtown after finishing work.

I'm very glad to discover Dr Valérie Tran, my new optometrist in my new neighborhood in Saint…read moreLaurent. I read the excellent reviews about her so I decided to go there to have her check my eye irritation due to dry eyes and get new prescription glasses. Indeed the reviews are very true! She and her staff are very professional, warm and friendly. They'll give you options based on what you need and can afford. It's a 5 star service!

Albert Hazan is a small boutique optician in downtown Montreal with great choice and top notch…read morepersonalize service. I found the place through the ic! Berlin site (they carry my favorite brand) and it was a real find. People are very nice and take their time to help you find the products that suit you best. The work was timely and expertly done. Also the prices are very good for the quality. After I got my pair of glasses there, my wife got hers and then my son got his first pair. We all had the same great experience! Visit them, you'll like it I am sure.

I had paid him $800+ for high-end Estelor lenses. I made the mistake to pre-pay him. He gave me…read moresome very low end lenses. I had the lenses redone by another shop. The lab had confirmed that they were not of the brand Estelor. I simple words; this guy Albert is a crook.

Most wonderful unique selection of eyewear! The staff was most hospitable and ultra accommodating…read more A super pleasant experience with Anne-Marie and Emilie. Looking forward to my many pairs ahead!

Great selection of designer frames and knowledgeable, helpful staff that were a pleasure to…read moreencounter.