I had a blazer altered and pair of trousers hemmed. They were both completed to perfection. It is…read moreevident Kay takes great pride in her work. The experience was elevated even more when she gave me a referral to another locally owned business that was able to help me with alterations to a leather blazer. Highly recommend Kay!

I have never had anything altered...I always did it myself but now I don't have a machine so went…read moreto Kay's. I had 3 items, a man's sweater,pants and a denim skirt ...she did anecc don't have a machine so I went to Kay's. I had a mans sweater, pants and a denim skirt...she did an excellent job

Had two small items that I needed taken in, wouldn't even give me the time of day or would barely…read morelet me tell her what I needed done before I got shot down, there weren't any other customers in besides me.

My jobs are entirely custom. I've had three of my favorite pieces of clothing permanently modified…read morehere. The woman who receives your clothing is kind, courteous, and professional. She explains the entire process clearly, and normally calls with the time promised. Everything they have done has turned out exactly as they promised. Pricing at least, as good as any place else I've ever been... And better than the vast majority. If you're looking for work on Uniforms, or just your own clothing - This is the place !

When I moved here from across the country I needed to find a new tailor. I have had nothing but…read moregreat experience here. Great service, great work, and I have a great time hanging out when I go. And there is a parrot there, so that's awesome.

I would NEVER recommend this place to anyone. I took in my daughter's very expensive Homecoming…read moregown. I provided my name, contact numbers, etc. and advised the owner of the date by which my daughter had to have the dress. Owner told me they would call me by Thursday so my daughter could come try on dress. No call. I also could not get an answer on their phone or leave a message. Their phone did not accept messages so I personally went down to their shop only to find a sign on the door saying the shop was closed that day. (It's normally open on Fridays or so their sign says.) Worse yet, their sign said it would NOT BE OPEN UNTIL THE FOLLOWING TUESDAY----days AFTER the gown was required. No emergency contact number was provided even though they KNEW the deadline on this gown. I finally called the city's business licensing department and managed to obtain from them the store owner's emergency number. Turned out, as the ticket on the dress noted: "We lost his (sic) contact number." The owner did not express any apologies for their disastrous mistake. The "quality" of the alterations was HORRIFIC. The hem was uneven, beads were missing from the top portion of the dress (they were intact when taken in!) and she GOUGED me on the price. She charged me 2.5 times the quoted price of "$60.00 and maybe as high as $100." Bill for a shoddily altered $600 dress was $158.00. Do NOT even think about using them.

They did a Great job altering a dress and hemming some pants. Speedy service too! And very…read morereasonable prices.

Very frustrating experience. I had used them before to get a couple inches off a dress and it was…read morevery quick and $35 I went again a few months later and they said it would be $55 to get the same amount taken off a dress and then when I picked it up they argued with me and $60. Not friendly at all, yelled at me and said they never told me it was $55 the week before (which they did ) would not recommend at all.

I found Y & Mai on accident, they're kind of tucked away from the main streets. But I'm very glad I…read morefound them. They altered my pants and patched my jacket with a barely visible repair. I'm sure they do much more, and I was very satisfied with the work and good pricing.

I debated on whether or not I wanted to review this business, but I decided that it was important…read moreto let others know my experience and perhaps use it as a decision-making tool when it comes to whether or not they want to patronize a business. The only reason I decided to give this business 3 stars is because the owner is very nice. Otherwise, I was unhappy with the results of my alterations. I had a bridesmaids dress that was about 2-3 sizes too small, and when I initially took in the dress to be altered, we agreed on taking one of the two inner liners out to widen the hip and to take the chiffon off the bottom of the dress to add panels to the sides. When I picked up the dress, I noticed that the panel was added to the back of the dress, and both liners were still intact and unaltered. While the dress does zip now, the seamstress altered the dress improperly and now there is a large wad of extra material near my lower back and the bust area is far too large. I took it to two more seamstresses since receiving it back from Y and Mai and both agreed that the alterations were botched. I understand that three weeks is a very short amount of time to alter a dress and I didn't expect the results to be perfect, but I at least expected accurate measurements and decent work. If one has a simple alteration (i.e., hem), I'm sure this tailor shop would be excellent. Prices are great and I'm sure they do great work. However, I'm just not sure if she was able to take on a project like my dress alterations and now I'm having to get it re-altered three days before the wedding.

Francis is amazing. Skilled, kind, efficient, detailed, fair pricing. She was a literal lifesaver…read morefor a recent wedding altering a heritage wedding dress. Would recommend her anytime.

Came here a couple weeks ago to have one of my daughters dresses repaired. There were a few tears…read morein a few different areas of her dress. I had been recommended this place by a few people. I don't feel like there are too many options for places that alter and tailor around here. The location is a little confusing because it is like a house. I almost passed it by. They have a few parking spots in the front and more in the back. When I walked in there were a couple people being helped, but I did not have to wait too long. Even if I did, I would be fine with that because it is important customers are taken care of - which I felt they did! They told me they would call me when it was finished. It was done within a few days and they called me as soon as it was finished. I feel like pricing is comparable with other places I have gone to (in different states) for tailoring. I would have to come back again with different items to have a better overall idea of their pricing.

The wedding dress was supposed to be ready weeks ago. They did not communicate with us. The wedding…read moreis less than one week away. It is STILL NOT DONE. This is UNACCEPTABLE. PERIOD. DO NOT GO THERE!!

I had a complicated request with some difficult to work with materials and Deb did a great job and…read morefinished on schedule. Very happy with the final product.