I have been going here since I was nine (I'm now 23) and continue to come here even into my…read moreadulthood because the service and the staff is phenomenal. They do excellent work, the office is adorable with arcade games that are great if you have to wait for a bit. Also I get compliments on my teeth all the time! Doctor Hilgers offers personalized help and is always so attentive to your specific needs. As long as I need orthodontics care I'll be going here.

Such a great place and such a great experience. My son loves his smile. He is sensitive to noise…read moreand they have a room away from the other chairs a separate room that worked well for him. They worked with us on a great payment plan. I also loved the two locations that they worked out of. We are very happy and very satisfied with the overall experience.

Dr Hilger and staff went above and beyond to try to make my child comfortable at his visit. He had…read morea head bump and needed x rays on teeth and they were understanding and helpful. Really a great experience.

I saw Hilgers was recommended several times in a Facebook group I'm in, so I reached out for my…read moredaughter's first dentist appointment. Overall we had a fantastic appointment and everyone was very polite and nice. Great service. I was pretty overstimulated when I walked in the office. I get that they're trying to create a fun atmosphere for kids while they wait. My daughter is 2 and does not watch screens and there were screens everywhere. I realize I'm the minority with this. The tree in the middle is nice so I was having her point out the different animals in the tree. I appreciate that we had a private room for her first appointment, as I noticed several chairs in an open space. As expected, my daughter cried and was not a fan of getting her teeth looked at. The assistant and doctor were very kind and patient with her and took the time to explain everything to us and answer our questions. My daughter was happy to get a new toy at the end.

This office has been so helpful with scheduling, danielle is so sweet. Thank you guys so much for…read moreall your help !

They definitely took care of me for the entire time i had braces and they were all smiles and good…read moreconversations during every appointment.

We had to choose a new dentist due to insurance changes and being on a time crunch I chose close to…read morehome. This place was amazing! First of all the office is very well kept and clean. The staff was super friendly and great with our kids who are 1 and 3. I had major anxiety bringing them in together but grateful for everyones kindness and patience! Looking forward to their next check up in 6 months as I'm confident it will go well! Thank you Dr. Simpson and staff, you are all amazing!

I have been taking my son to this dentist since he had teeth. He is now 3 years old. Thus far, no…read morecavities or concerns. The dentists have been pleasant and we have learned that I need an early appointment since toddlers are fussier at the end of their day. The waiting room does not have much for kids to play with or stay entertained but they were close to my home so we continued to attend. I had an appointment scheduled for 6 months at 7am today. When they called to confirm my appointment, they no longer had a provider available at 7 am and wanted to move the appointment to 8am. I said "okay" because my first meeting of the day was at 9am and they are mere minutes from my home. I arrived at 7:35 knowing I would likely be waiting until 8am. As I sat there the waiting room continued to fill up. Some children were there for things like ortho work or fillings but there were a few families that as I listened were there for checkups, like my son. These families were called in one after another, including the checkups that had walked in at 8am or right after. At 8:20 am I decided to leave as I could no longer wait. It is unacceptable to move our appointment later and then not get my son back in a timely manner but continue to take others back. I was told at 7:45 that I would be back "around 8, as soon as the room got set up." You might not value my time but I do. Extremely disappointed in the experience with your front office.

We always have a great experience at Surprise Pediatric Dentistry…read more We have been going here for 4 years and never have had any issues. Everyone is very friendly and great with the kiddos

I've kept quiet about this and now I'm speaking up because the more people in the dental community…read morethat I tell this story too the more I realized what was done to my song was WRONG. Because I have acchhs healthcare these people just did whatever to my son. I was very clear that I did not want silver teeth in my son's mouth, they wouldn't let me or dad sit thru the procedure which also bothered me and when he came out of the procedure he had 4 silver teeth. Most offices don't even practice this anymore because it is NOT SAFE. However this office decided to cheap out my son and go against my wishes as a mother. I worked that day and sent dad in with clear instructions. I am not happy and they are lucky I haven't filed a lawsuit. DO NOT TAKE YOUR KIDS HERE!!!

You can go look on the AZ State Board of Dental Examiners site and look up the license of one of…read morethe dentists here- Phillip Cooke- and see the board actions taken against him. Pretty shocking that a pediatric dentist would allow someone to practice who has multiple complaints- including giving too much medication- DOUBLE the medication. Findings of fact say he worked on teeth virgin teeth with no evidence of decay and some ended up needing root canals, he also left open margins on crowns, and patients had nerve damage. License No. D02700 Parents deserve to be aware of this information.

0 STAR REVIEW - PLACE IS FILTHY AND UNSANITARY…read more I have been going to this place for about 3-4 years. Back when Dr. Raya was here.. honestly the only reason why I stayed. But she left, and I thought I would give them a chance. Boy, was I wrong! I should have left immediately First off, the stench when you first walk in. Unbearable. Smells like bathroom #2. I even asked the front receptionist if they had a water leak. They looked at me dumbfounded. I was in shock to realize that no one else could smell it! Horrible The waiting area is always dirty. Full of crumbs, you can tell they never wipe it down or vacuum. They removed the seating from the middle office, yet they don't allow you to go with your children to the back... so you either awkwardly stand in the middle waiting area, or sit out in the lobby. The seats where the patient sits is peeling and dirty. For the money we pay, these seats should have been replaced or reupholstered. The bathroom -- don't even get me started on it.

Very clean office and the team was friendly and welcoming. The staff also made my child feel safe.read more

They extracted teeth that we denied on multiple visits. Daughter (6) has a speech delay and was…read moreclose to finishing that. Now the 2 top front teeth they took out has made her regress because she places her tongue there and can't produce certain letter sounds. Horrible and they blame each other back and forth on the issue. Be careful because they don't listen to you as a parent.

If you are looking for a pediatric dentist, look no further than paseo ranch!! From there office…read morestaff, to Dr Chen, and anesthesiologist Dr Nakano, we had the most amazing experience for our 6 year old! The absolute best care possible!! They are very informative of time changes, what to expect, to payment, just an overall great dentistry, very compassionate, understanding of your concerns, and the following up calls in the evening were not expected, but very appreciative! Thanks Paseo Ranch childrens dentistry. We will be back!

1 Star I am…read moreextremely disappointed with our experience at Paseo Ranch Pediatric Dentistry. My daughter has two very large cavities that require treatment under anesthesia due to her sensory issues, and her procedure was just canceled last minute because the office did not receive the medical records they were requesting, it is especially frustrating because I was given a piece of paper with instructions to fax the medical-record requests to all of my daughter's doctors and specialists myself. I was essentially expected to coordinate the records between multiple medical offices on the dental office's behalf. I did everything I was asked to do, including sending the faxes, calling and emailing her specialists medical records department but the doctors' offices did not respond to the requests in time. Even my daughter's pediatrician's office commented that it was unusual for the parent to be responsible for coordinating and obtaining these records rather than the dental office handling the requests directly. I completely understand that medical clearance and records are important before anesthesia, and I want my daughter's procedure to be as safe as possible. However, I do not understand why the responsibility for obtaining records from multiple specialists was placed on the parent, especially when I had no control over whether those offices responded to the faxes. The most upsetting part is that my daughter's procedure was removed from the schedule at the last minute, despite the fact that she has two significant cavities that need to be treated urgently. Now she has to wait even longer for necessary dental treatment because of an issue that was outside of my control. As a parent, I did everything I was asked to do. I expected the dental office to work with her medical providers to obtain the necessary information rather than putting that responsibility entirely on me. This experience has been incredibly frustrating and has caused unnecessary stress and, most importantly, an additional delay in my daughter receiving the treatment she needs.