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    Olde World Masonry

    1.0 (1 review)
    Open 7:00 am - 6:00 pm

    Services - Olde World Masonry

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

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    Recommended Reviews - Olde World Masonry

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    9 months ago

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    Green Mountain Fireplaces

    Green Mountain Fireplaces

    (6 reviews)

    One of the owners named Sarah was very rude and talked to my husband and I like we were idiots…read more She also kept acting like we were wasting her time. We were looking to purchase $20,000+ fireplace but we decided to go elsewhere because of the unprofessional, horrible customer service.

    Sarah was fast to respond to my email inquiry and we set a date to visit the showroom. My husband…read moreand I both left work early to make sure we were on time for our appointment (over an hour's drive) and when we walked in, Sarah said, "You're ten minutes early!" And she complained about how people were late and it set her behind, she has a 7-yr-old there she's trying to look after, etc. it just felt unprofessional (and frankly rude given that we were not late. Is she badmouthing us to the next customer?) She encouraged us to buy the Stuv insert (the only one she carries now, she worked at that company for years, she is the sole distributor in VT... we got the whole sell) and when we asked about the federal tax credit she said, "oh, it's more trouble than it's worth, it's hard for an insert to meet the standards, it's only a small tax credit and probably won't put you in a lower bracket..." we later found out the Stuv isn't efficient enough to qualify. And the quote was almost $10,000 with installation. We were rushed through our appointment as she had someone else there next. We felt she was dismissive, talked too much and listened very little, and not forthcoming. We will go elsewhere and hope that she considers the customer a bit more in future. If she hardly has time while making the sale, how can they follow up on service?

    Pinckletink Chimney Service - Installing an Ahren-Fire system

    Pinckletink Chimney Service

    (1 review)

    After trying to contact multiple different chimney service companies for the last month, we were so…read morehappy when Pinckletink returned our phone call for a request. We had reached out to three other companies, two of which we never even heard back from and one who said they wouldn't come this far out to our house (only a town or two over.) We were in desperate need of a chimney sweep and inspection. The woman who returned my call was extremely friendly and knowledgeable and got us booked with an appointment for the following week on a Monday morning! The two gentlemen who showed up to our home were very nice, professional, and knowledgeable. They went right to work and seemed to have everything taken care of in not talk much time. Although I wish the results of our chimney inspection were better (thanks previous owners of the house), the inspection was thorough and seemed reasonably priced. The young gentleman who gave me the results of our inspection was actually the owner of the company and said they would be emailing over photos of the complete inspection along with an estimate for any repairs we would need to have done before potentially installing a wood stove. If you're in the need of any chimney servicing, I highly suggest Pinckletink. Friendly, professional, and knowledgeable!

    From the owner: Having your chimney swept every year is one of the best ways to prevent dangerous chimney fires. We…read morewant your heating solutions to keep you and your whole family warm and safe. When you buy a new house a chimney inspection is important to get before you start using your new fireplace or woodstove to ensure it is able to operate safely. We sweep chimneys and clean stove pipes of all kinds, inspect chimneys for damage, cracks and debris, install new liners and caps when needed, inspect wood stoves, replace fire bricks, seal around the chimney, repair your chimney/fireplace bricks when needed, and more.

    Alternative Heat Source

    Alternative Heat Source

    (5 reviews)

    From the moment our family walked through the door of Alternative Heat Source, Karl made us feel…read morecomfortable. He did not try to "sell" us a stove, he educated us on the differences, and made a recommendation based upon the stove we were currently using. His son, Kory, came out two days later and took a look at our current stove and chimney layout. He spent nearly an hour looking things over and patiently putting together a couple different quotes for us to ponder. Over the next few days, I emailed Kory with many questions, to which he was receptive and honest, and never tried to pressure us into making a decision. He only provided us with the necessary information to make an informed decision. Once we made our decision, Kory returned ten days later, and professionally installed our new stove. He even moved our old stove into our garage for us. He took the time to touch-up the paint on the stove pipe, and cleaned up every bit of the mess they made, even as minute as it was. I could not be happier with Alternative Heat Source, and highly recommend their sales and service.

    Kory was great to deal with! We had an appointment with Irving to install the gas lines and tank…read moreand Kory rearranged his schedule to be at our home early and have the stove installed before Irving came out that day. After the stove was installed he assisted the Irving tech with the install, and stuck around until the propane was fully functioning. He tested out our stove and showed us how to work the remote and all the features of the stove. I highly recommend their work and professionalism!

    Olde World Masonry - fireplace - Updated May 2026

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