Great food, great service, great staff. Love the new location and the increasing hours for service…read more Love the fresh ingredients and the soups are simply amazing (except, I personally don't care for the tomato soup - I prefer a more traditional creamy bisque with cream sherry and cream). Maybe 2 versions - that would be great! It is in such a great location now-can't wait for summer for the windows to be opened and the outdoor seating to be available.

Perfect lunch today, (tomato soup and grilled ham and cheese) helped me shake off the cold and…read morerainy weather!

John Boy's isn't just a diner--it's a portal. One foot in Americana, one in a dream. The menu reads…read morelike a manifesto: sprawling, obsessive, oddly precise. Every dish arrives like it's been summoned by memory. The bacon is crisp, the toast knows something, and the omelets are heavy with intention. The dining room is small, dimly lit, and full of quiet drama. The regulars speak in half-smiles, and the staff greets you like they've seen your face before--in another life, maybe. Alpena doesn't have many restaurants. That's the mystery. You drive around expecting more, but there's a stillness here. A pause. And then--John Boy's. Waiting. Whether you're just passing through or hiding out for a while, this is your place. Breakfast, lunch, or dinner. (Even if you're not hungry.)

Your typical small town diner! Everyone was so friendly…read more Don't make my mistake and make sure you get their fresh bread!!! My husband got it and gave me a bite, and I regretted not getting my own! It was amazing.

This is a wonderful little place for breakfast in Alpena. The food is excellent and the staff is…read moresuper friendly. My girls all had the blueberry pancakes and they were big and enjoyable. You also can't go wrong with Plath's meats. Great breakfast.

Food is delicious we had omelet and hash browns they were cooked perfectly the waitress was very…read morefriendly kept our coffee filled made sure we had everything we needed the restaurant was very clean.

Stop in here every now and then for pizza by the slice and the Broasted chicken, both are…read moreexcellent, still need to try the other food they serve, very friendly wait staff

Took a long time to get food. Had to ask for coffee refill. Ordered a breakfast taco it came as a…read moreburrito. Small portions. Basic truck stop food that will not fill you up. Sign said under new ownership. Staff did not pay attention to customers had to ask for bill.

I always order a mint mocha and their frozen option for it is sooo good. The drive through is very…read morefast and they're always on the watch for the next customer. It's nice not to wait for a long time to get a drink right before you're about to go somewhere. I have never had any negative interactions which is why I obviously always go back for more! Oh, their turkey and havarti on a bagel is so good! But don't wait to eat it!

If I could leave zero stars, I would. On August 24th, between 6:45 and 6:56 A.M., I stopped at the…read moreCube by Meijer for a coffee before work. The speaker crackled like someone was about to take my order, and then... silence. The girl working, Kacie Sobeck, sat there and completely ignored me. Not because she was busy, not because she didn't hear me--but because she decided to be petty and unprofessional. Honestly, that's not just "bad service." That's straight-up disrespectful and childish. If this is the kind of behavior BIGGBY allows, it explains why this location has such a bad reputation. Coffee shops are supposed to be about customer service--here, you can't even get basic human decency. I'll never waste my time or money at this BIGGBY again. There are way too many other places to grab coffee from people who actually act like adults. This is hands down the worst BIGGBY I've ever been to. This isn't customer service, it's high school drama with a drive-thru.

Pizzas are consistently great. Hoagies are low key the best sandwich in Alpena. For years we've…read moreeaten here on vacation. Love it every time

Waiter forgot to bring appetizer. They were out of Lasagna. Spaghetti bolognese looked like it…read morewas 3 days old. Waiter finally came to refill drinks. Very busy on a Friday in July in Northern Michigan.

Great food, service and prices. Homey atmosphere. Any drinks other than coffee or tea come in a…read moreMason jar. Definitely recommend

Food was very good, fresh and flavorful. What was not good is the wait for the food. That took an…read moreinsane amount of time and no they were not busy. Get that figured out and this good be a great place to enjoy an awesome breakfast. I gave it 4 stars just for the food, the wait for our meal was -5. Work on the back of house aspects.

Stopped in for breakfast with my colleague…read more Service was friendly and efficient. Food was tasty, fresh, with good portion sizes. Typical diner style interior.

Thought I'd give them another shot after the salad bar fiasco in 2023, what do I get? Returned an 8…read moreinch strand of black hair underneath my waffle! This place to be fucking close down by health department and buy God I'm calling them tomorrow.