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    Old Stone Apartments

    3.8 (4 reviews)
    Closed • 8:30 am - 5:30 pm
    Updated 3 months ago

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    Ask the Community - Old Stone Apartments

    Fairfield Village Apartments - Stuff that was in the laundry room is now in our kitchen and drywall dust all over the place.

    Fairfield Village Apartments

    (5 reviews)

    Lived here almost 1 year, tons of space and clean apartments especially for the price!read more

    DO NOT live here. Period. Just don't…read more When we moved in (sight unseen, was definitely a poor decision on our part), we had a laundry list of things that needed fixed in the townhome on day one. From doors that wouldn't shut and poorly installed towel racks (that fell at random one day), to missing lights and a soft shower floor, we've had the works. We have put in almost a dozen maintenance requests for different problems in only a month in a half. We're currently dealing with a leak in our ceiling that the property manager doesn't seem to be taking seriously. It grew mold the first time, and the second time I had to reach out personally to figure out when they planned on sending someone by because the leak was doing physical damage to the drywall and seeping under the wall, within 6in of the main electrical panel. It's now leaking again, and although they've been by, I haven't heard anything on when they plan on coming back. I've had several conversations with management pertaining to lack of communication and poor pre-move-in inspections (which could have saved 80% of our smaller problems), but nothing seems to be working. They still don't communicate, and although we've gotten most of the things on our list fixed, the leak in the ceiling is a huge issue. It was so bad the last time they worked on it that we had drain flies for a week. I feel like I shouldn't have to reach out to management about a work order that's marked as Complete on their app, when it's not and we haven't heard anything about when they plan on coming back. I've had to submit duplicate work orders multiple times because the work orders that I submit get halfway completed and then marked as complete. I wish the communication was better, because the office people have been very nice every time we talk to them, the ONE maintenance guy is doing the best he can to cover an entire property, I just wouldn't have moved in if I knew these issues existed. We lived at Old Stone Apartments and 60 West Apartments before this, and the difference is night and day. I don't know if it's the corporate office's problems of if it's just local problems. I don't know if others are having similar issues or if it's just our townhome, but it's ridiculous. UPDATE 09/10: After talking to their parent company, management here finally decided to outsource work for the 2-month-old leak in our ceiling. We went on vacation from 09/03 to 09/09 under the assumption that the leak would hopefully be fixed by the time we got back. That assumption was wrong. We received a message the day after we left that maintenance would be by to open up the ceiling so that the contractor could complete the work required to fix the leak. We received another message on 09/08 stating that the contracted company and property maintenance would be onsite to fix the leak on 09/09 and have the ceiling patched by end-of-day. That statement was a lie. Not only did they not do any work to the ceiling, but the contractor also wasn't supposed to do any work that day. As it turns out, they were only there for a formal estimate to be submitted the same day to management to approve and schedule the repair. We confirmed this by calling the contractor ourselves. When we brought up our frustrations to management the night we got back (09/09), they sent an apology message and blamed damages to our washing machine, an unlocked exterior door, and a huge mess in our kitchen on the contractor. They told us that they complained to the contractor about these issues and requested a different technician be onsite for the actual repair (I guess they admitted they lied there?). However, upon further conversation with the contractor, they stated that they had been in contact with management, but only to confirm the appointment, not about any complaints. The lies here are ridiculous. I cannot believe we are being blatantly lied to about work that is being (or not being) performed in our own home.

    Old Stone Apartments - apartments - Updated October 2026

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